2Gbps Fibre Broadband
The 2Gbps Fibre Broadband plan consists of two dedicated 1Gbps fibre connections and two free units of Google Wifi for an optimum Internet user experience.
One fibre connection can be connected to the Google Wifi Mesh to provide best Wi-Fi coverage and another fibre connection can be connected directly to a Smart TV, gaming console, OTT, extra router, or computer for a dedicated Internet access.
The monthly subscription of the 2Gbps Fibre Broadband plan is at $62.90 with a 24 months contract and comes with two free units of Google Wifi.
The two dedicated 1Gbps fibre broadband connections allow for more bandwidth activities to take place concurrently without compromising on speed. They also allow you to extend your home WiFi coverage, especially with the two free units of Google Wifi included as part of the plan.
This can be especially helpful under the following circumstances:
- In multi-storey houses that require additional fibre connection on the different levels (extra surface cabling needed).
- When there are multiple devices requiring fibre connection, for example, Smart TV, gaming console and streaming box.
- There is heavy Internet usage by one user and a direct Internet LAN connection ensures sufficient dedicated bandwidth to his or her device. For example, a gamer or home business owner.
Yes you can opt for one unit of Linksys EA8100 Max-Stream router instead of two units of Google Wifi free of charge. Each additional unit of Linksys EA8100 Max-Stream router will be charged at $168 at point of sale.
However, you cannot mix and match the Google Wifi and Linksys EA8100 Max-Stream router at the same time.
You will enjoy free service installation worth $90 with new sign up to the 2Gbps Fibre Broadband plan.
You will not need to self-collect your broadband equipment as equipment installation will be included.
You can refer to the table for the maximum speed of each port respectively.
|Download speed||Combined (Port 1 & 3) maximum up to 2Gbps (maximum 1Gbps each port)|
|Upload speed||Combined (Port 1 & 3) maximum up to 1Gbps (maximum 1Gbps each port)|
Yes, each wired connection on the ONT/ VeONT to your WiFi Mesh, third party router, access point and/or Internet-enabled device will not exceed beyond 1Gbps. However, the combined download bandwidth of all the connected devices in your household will be up to 2Gbps.
You can do so by installing surface cabling and data points.
Should you require our help, an appointment can be made for our technician to install surface cabling and data point in your home for a fee.
No, you will need to take up a new 24 months contract on the 2Gbps Fibre Broadband plan.
We do not have one now but will review doing so in the future.
You will be issued a new ONT/VeONT, additional service activation charge of $56.71 will apply and your 2Gbps service will be set up on the new ONT/VeONT. If a new Termination Point is required, prevailing Termination Point installation charge of $160.50 for high rise buildings and $288.90 for landed properties will apply.
In a typical 2Gbps Fibre Broadband plan setup, port 1 & 3 of the ONT will each have a dedicated fibre connection that can be connected to any suitable internet devices, for example, Google Wifi, third party routers, Smart TV, gaming console, computer and OTT box.
Yes, you may connect a Linksys EA8100 Max-Stream router instead of the Google Wifi.
Yes, you can. However, the two different routers will have two separate Wi-Fi SSIDs.
On the service activation date of the 2Gbps Fibre Broadband plan, port 3 of the ONT will be activated for Internet service, to which you may connect any suitable Internet devices. Port 1 of the ONT remains unchanged and will continue to provide Internet service.
The compatible ONTs/VeONTs are 8040H, 8240H, 8040H5 and 8240H5. If you are using a non-compatible ONT/VeONT (e.g. 863, 8040, 8240), an appointment will be scheduled for our technician to visit your home to replace the ONT/VeONT.
Top 5 questions:
- 1. I am travelling overseas, how can I activate roaming or manage data?
- 2. How do I pay my bills online?
- 3. How do I check the speed of my broadband connection?
- 4. How do I check the balance on my prepaid card?
- 5. I am moving house, how do I migrate all of my StarHub services to the new residential address?