Ask our chatbot

SmartBuddy


While SmartBuddy is no longer available for new sign-ups, our 5G Unlimited+ Plans come with unlimited calls & SMS, whether you're in Singapore or travelling abroad. Existing SmartBuddy customers will continue to be supported on their current plan.


1
What is SmartBuddy plan? 

SmartBuddy is a mobile plan that was designed to cater to the Visually or Hearing impaired customers or Persons with Disabilities (PWDs) concession card holders.


2
How is SmartBuddy plan different from normal plans?

SmartBuddy provides more bundled usage at 500 voice minutes, 5000 SMS and 6GB data at a monthly subscription of $27.82/month. Excess data usage is charged at $2.18/GB, capped at $21.80/month.


3
I am your existing StarHub subscriber. Can I change to SmartBuddy plan?

Yes, you can change to SmartBuddy plan if you do not have existing contract on your mobile plan. There will be a downgrade fee, if you are in contract and downgrade from a higher tiered mobile plan, such as XL Plan, SmartSurf Elite or PowerValue 700 mobile plans.


4
Is SmartBuddy plan 4G or LTE enabled?

Yes, our SmartBuddy plan is 4G LTE-enabled with theoretical data speeds of up to 300Mbps.


5
Can I add Value Added Services to SmartBuddy plan?

Yes, existing SmartBuddy customers can add Value Added Services (VAS) such as Caller Number Display ($5.45/month), International Roaming ($10/month), etc., at the usual monthly subscription rate.

Note: Shareplus VAS is not applicable for SmartBuddy plan.