StarHub Shops

Singaporeans/PRs are required to present :

• NRIC of subscriber

Foreigners are required to present either document :

• Passport
• Employment Pass / Work Permit / Social or Dependent Pass

Business-registered account owners need to present the following documents:

• A copy of ROC / Business Profile
• Authorization letter on company letterhead
• NRIC of authorized person
• Company rubberstamp

• If subscriber is not present, authorized person must bring along both NRIC and letter of authorization signed by the subscriber.
• All outstanding amounts must be cleared.

Singaporeans/PRs are required to present:

• NRIC of subscriber

Foreigners are required to present either document:

• Passport
• Employment Pass / Work Permit / Social or Dependent Pass

Business-registered account owners need to present the following documents:

• A copy of ROC / Business Profile
• Authorization letter on company letterhead
• NRIC of authorized person
• Company rubberstamp

Note:

• Business Profile must be less than 3 months old

• HubStation (DCI62SHB) – Set-Top Box, Smart Card, Power Cord, RCA Cable and Remote Control
  
• HubStation HD (DCI82SHB) – Set-Top Box, Smart Card, Power Cord, RCA Cable, Component / HDMI Cable and Remote Control
• HubStation HD (DCI804SHB) or HD Interactive Set-Top Box – Set-Top Box, Smart Card, Power Adapter, RCA Cable, Component / HDMI Cable and Remote Control
• Fibre TV Set-Top Box – Set-Top Box, Power Adapter, Ethernet Cable, RCA Cable, HDMI Cable and Remote Control
  

• If subscriber is not present, authorized person must bring along both NRIC and letter of authorization signed by the subscriber.
• All outstanding amounts must be cleared.

Singaporeans/PRs are required to present:

• NRIC of subscriber

Foreigners are required to present either document:

• Passport
• Employment Pass / Work Permit / Social or Dependent Pass
• Proof of Billing Address

Transfer of Ownership for Business-registered accounts will no longer be processed at StarHub Shops from 1 March 2014. Please provide the following document to businesshelpdesk@starhub.com or call Business Hotline at 1631 for further assistance:

• A copy of ROC / Business Profile
• Authorization letter on company letterhead with company’s rubberstamp
• NRIC of authorized person
• Name card of authorized person of both companies

Note:

• Business Profile must be less than 3 months old

• Both transferer and transferee must be present.
• Transferee must be at least 18 years of age.
• If subscriber is not present, authorized person must bring along both NRIC and letter of authorization signed by the subscriber.
• Transferee of ownership must be present for the transfer to take place.
• A deposit in the range of $200 - $800 is applicable upon application of each service for Student Pass and Work Permit holders.
• A deposit of $200 is applicable upon application of each service for S Pass.
• Minimum 6 months' validity for Employment Pass / Work Permit / Social or Dependent Pass holder and Proof of Billing Address.
• All outstanding amounts must be cleared.

Singaporeans/PRs are required to present:

• NRIC of subscriber

Foreigners are required to present either document:

• Passport
• Employment Pass / Work Permit / Social or Dependent Pass

Business-registered account owners need to present the following documents:

• A copy of ROC / Business Profile
• Authorization letter on company letterhead
• NRIC of authorized person
• Company rubberstamp

Note:

• Business Profile must be less than 3 months old

• If subscriber is not present, authorized person must bring along both NRIC and letter of authorization signed by the subscriber.
• If the SingTel or M1 line is registered under another person, he/she must be present together with his/her NRIC.
• All outstanding amounts from the other telco accounts must be cleared and the mobile line must not hold any existing contract.