Mobile
Broadband
Entertainment
Lifestyle & Safety
Rewards

Support

Support

Cancel

Mobile

Mobile overview

Mobile Devices & Accessories

Mobile Plans

Services & Add-ons

More

Broadband

Broadband overview

Broadband Plans & Bundle

Routers

Services & Add-ons

More

Entertainment

Entertainment overview

Entertainment Plans

StarHub TV+

Promotions & Bundles

Streaming Apps

Lifestyle & Safety

Lifestyle & Safety

Protection & Security

Gaming

Health & Lifestyle

Rewards

Rewards overview

Membership

Latest News

Play & Win Winners

Exclusive Prices

Premier League

Back

Services & Plans

Mobile

Postpaid

IMDA Mobile Access for Seniors Plan

Registration Guidelines for Mobile Services

Access Point Name (APN)

Early Termination Charges (ETC)

Corporate Individual Scheme (CIS)

Device Plan (2-year mobile plan)

Prepaid

IDD Calls (018)

Prepaid Data Plan

Access Point Name (APN)

HD Voice+ for Prepaid

Roaming

Prepaid Roaming FAQ

Postpaid Roaming

Roaming User Guide

Value Added Services

Mobile Repair and Battery Replacement FAQ

Direct Carrier Billing Service for 3rd Party Goods Provider

Block Overseas Calls FAQ

Data Add Ons for your Mobile Plans

SmartSupport FAQ

Direct Carrier Billing Service for Microsoft and Xbox

Direct Carrier Billing Service for Google Play

Block Overseas SMSes

Direct Carrier Billing Service for HUAWEI AppGallery

Devices

Frequently Asked Questions for StarHub Trade-In for Devices

Samsung Galaxy S25 Series

eSIM Supported Devices

OPPO Find N5 5G Launch

Mobile Network

Network Management – Mobile

Broadband

Getting Started

Monthly Instalment Plan FAQ

Bandwidth vs Speed

Registration Guidelines for Home Broadband Services

Wireless Technologies & Limitations Wi-Fi

Fibre Broadband

PRISM+ Gift Card

Typical Broadband Speed FAQ

Top-up Xiaomi Smart Home Bundle for Broadband and HomeHub+ Plans

2Gbps Fibre Broadband

Top up with 1Gbps Plans

SmartSupport Home FAQ

DVH (Digital Voice Home) Block Overseas Call -VAS FAQ

Network

Maintenance FAQ

Wireless Broadband

Wireless Broadband/Hotspot Locations

About Wireless Broadband

Ceased

FAQ for Broadband Shield/Broadband Shield Plus (“Broadband Shield”) Sunsetting

Relocation

Relocation FAQ and Charges

TV & Entertainment

Getting Started

Plan Submission and Broadband Certification for Landed Houses

Ethernet Over Coaxial for Fibre TV

Cabling Routes for Landed Houses

Registration Guidelines for StarHub TV Services

TV and Entertainment: Getting Started - How StarHub Can Help You?

Troubleshooting Guide for Fibre TV

Channel Listing

FAQs for Premier League on StarHub

Horse Racing on StarHub TV FAQ

Badminton World Federation

2024 FA Community Shield & Emirates FA Cup 2024/25

Cross-Carriage for Hub Premier Channels

Cantonese Pack FAQ

2025 NBA Season - Playoffs onwards

StarHub TV+

ZEE5 Premium FAQ

FAQs for beIN SPORTS CONNECT

StarHub TV+ App and Web Portal FAQ

Viu Premium FAQ

Price Adjustment on Indian+ Pass

Launch of Hub Sports 6 – 8 and 2024 FAQ

StarHub TV+ Pass FAQ

Max Activation Guide

Billing

Additional Charges

Resource / Forms

Transfer of StarHub TV / Broadband Service Application Form

Ceased

Cessation of HBO On Demand (Ch 602)

MOLA Channels Cessation

Cessation of tvN

Cessation of BBC First HD (Ch 502)

Netflix

R21 Content

Parental Control (TV)

Other Streaming Services

Direct Carrier Billing Service for LIVENow

Amazon Prime Membership – TV+, Broadband and HomeHub+ FAQ

iWantTFC Activation Guide

Cloud Recording

StarHub Smart Remote

TVBAnywhere+ VOD Zone

iQIYI Step-by-Step Guide

Relocation

Relocation FAQ and Charges

Entertainment

StarHub Variety Pass

StarHub Entertainment Pass

Badminton World Federation

Voice

Topics

Registration Guidelines for Digital Voice Services

Digital Voice Home

Introduction to Digital Voice Home

Digital Voice Home – Subscription

Digital Voice Home – IDD

Digital Voice Home – Value-Added Services (VAS)

Digital Voice Global

Service Related Charges

Digital Voice Global IDD

Introduction to Digital Voice Global

International Calls

IDD International Calls FAQs

Bundles

HomeHub

Download our products and services e-Brochures at your convenience.