Worry-free device care.
No matter what.
Get fast and hassle-free Device Swap or Replacement delivered to you within 4 hours*. Enjoy 1-click Tech Support and Security Advisor features under SmartSupport and other services you can access as SmartSupport subscriber.
NOTE:
Available for users with any Mobile+ 2-year Plan, Star Plan and SIM Only plan. Subscribe with your new plan in-store or simply activate it on the StarHub App.
SmartSupport subscribers can have access to a separate screen repair and battery replacement services under which you can get a screen repair or battery replacement from $79.
Separate Terms and Conditions apply.
Add on SmartSupport at just $14.26/month (inclusive of GST). No hidden fees. No activation fees.
Sign up online now to enjoy FREE access to SmartSupport for 1 month!
Get a Like Mobile Device# delivered to you FREE within 4 hours* with a top-up of a service fee.
| Service Request Fee | ||||
|---|---|---|---|---|
Type of Registered Device |
Tier |
Retail Price of Device |
Swap Fee |
Replacement Fee |
Non-foldable devices |
1 |
S$0 - S$500 |
S$80 |
S$220 |
2 |
S$501- S$1000 |
S$150 |
S$500 |
|
3 |
S$1001 - S$1,500 |
S$170 |
S$550 |
|
4 |
S$1,501 - S$2,000 |
S$250 |
S$680 |
|
5 |
≥ S$2,001 |
S$280 |
S$850 |
|
Foldable devices |
1-4 |
Refer to service fees for non-foldable devices |
||
5 |
S$2,001 – S$2,300 |
S$280 |
S$850 |
|
6 |
≥ S$2,301 |
S$600 |
S$1,200 |
|
NOTE:
Head over to any StarHub shops or sign up online. Sign up for SmartSupport with any Mobile+, EasyGo or new 4G mobile plan!
SmartSupport subscribers can have access to a separate screen repair and battery replacement services under which you can get a screen repair or battery replacement from $79.
Separate Terms and Conditions apply.
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