Worry-free device care.
No matter what.
Get fast and hassle-free Device Swap or Replacement delivered to you within 4 hours*. Enjoy 1-click Tech Support and Security Advisor features under SmartSupport and other services you can access as SmartSupport subscriber.
Sign up online now to enjoy FREE 1 month. No contract. No activation fees.
NOTE:
Available for users with any Mobile+ 2-year Plan, Star Plan and SIM Only plan. Subscribe with your new plan in-store or simply activate it on the StarHub App.
At this time, subscription for SmartSupport is only available within 7 days from your date of purchase of eligible devices. If you did not manage to subscribe within this window, do register below to be informed once this eligibility criteria changes.
Add on SmartSupport at just $14.13/month (inclusive of GST). No hidden fees. No activation fees.
Sign up online now to enjoy FREE access to SmartSupport for 1 month!
Get a Like Mobile Device# delivered to you FREE within 4 hours* with a top-up of a service fee.
| Service Request Fee | ||||
|---|---|---|---|---|
Type of Registered Device |
Tier |
Retail Price of Device |
Swap Fee |
Replacement Fee |
Non-foldable devices |
1 |
S$0 - S$500 |
S$80 |
S$220 |
2 |
S$501- S$1000 |
S$150 |
S$500 |
|
3 |
S$1001 - S$1,500 |
S$170 |
S$550 |
|
4 |
S$1,501 - S$2,000 |
S$250 |
S$680 |
|
5 |
≥ S$2,001 |
S$280 |
S$850 |
|
Foldable devices |
1-4 |
Refer to service fees for non-foldable devices |
||
5 |
S$2,001 – S$2,300 |
S$280 |
S$850 |
|
6 |
≥ S$2,301 |
S$600 |
S$1,200 |
|
NOTE:
Head over to any StarHub shops or sign up online. Sign up for SmartSupport with any Mobile+, EasyGo or new 4G mobile plan!
.jpg)
SmartSupport subscribers can have access to a separate screen repair and battery replacement services under which you can get a screen repair or battery replacement from $79.
Separate Terms and Conditions apply.
SmartSupport subscribers can have access to a separate screen repair and battery replacement services under which you can get a screen repair or battery replacement from $79.
Separate Terms and Conditions apply.
