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Pay bills using "StarHub Account No" in the following channels.

Improved customer experience:

√ Offer popular and convenient payment modes

√ Latest account balance automatically appears on AXS secure platform each time you wish to pay bill

√ SMS notification will be sent to your StarHub mobile contact number upon successful payment made via AXS

√ Successful bill payment will be updated into your Postpaid account the next business day

√ View bill payment history from AXS Payment App

NOTE:

• ^¹Singapore-issued Visa/MasterCard from DBS, POSB, CITIBANK, OCBC, UOB, other banks issued MasterCard, MasterPass or Diners Club credit card.
• ^²Singapore-issued Visa/MasterCard from DBS, POSB, CITIBANK, OCBC, UOB, other banks issued MasterCard or MasterPass
• ³Mobile payment application must be registered and downloaded on your device.
• A valid internet banking facility with Citibank, DBS/POSB, OCBC, UOB or SCB is required when paying via the eNETS direct debit payment service.
• For assistance or step to pay bill, please visit AXS website or call AXS hotline at 6560 2727 (8:00am to 10:00pm - daily).

Pay bills using "StarHub Account No" in the following channels.

Improved customer experience:

√ Offer popular payment modes.

√ Successful bill payment will be updated into your Postpaid account the next business day.

√ View bill payment history from SingPost SAM online platform.

√ Download bill payment e-Receipt from SingPost SAM online platform.

NOTE:

• ¹Only Singapore-issued Visa or MasterCard are accepted for online payment.

• ²Applicant has to first apply for a GIRO-On-Demand account with SingPost through your bank of choice for your bank approval.

• ³Visa Checkout digital wallet account has to be registered. Log in to Visa Checkout to update your payment when prompted.

• For assistance or step to pay bill, please visit SingPost website or Call SingPost hotline at 1605 (24 hours).

Pay your StarHub bills conveniently anytime, anywhere with internet and mobile banking service.

What you’ll need:

• StarHub Postpaid Account No. that can be found on your StarHub bill.

• Your banking log-in details include banking user ID and password.

Steps to make payment:

1. Log in to your internet banking online platform or mobile app.

2. Select the “Bill Payment” or “Pay Bills” option.

3. Select "StarHub Ltd" as Billing Organization.

4. Enter complete StarHub Postpaid Account No. (example: 1.12345678A) under Bill Reference/ Bill Account/ Consumer Reference Number field.

5. Enter the amount you wish to pay. This amount is subject to the daily transfer payment limit set by your bank.

6. Verify correct StarHub Postpaid Account No to pay before making online submission.

You may verify transaction status through your banking transaction history or approved payment on your monthly bank statement.

Processing of payment:

• Payment will be updated into your Postpaid account within the 3 business days from transaction date. It is subjected to your bank processing time.

• Customer is advised to pay bill 3 business days in advance to allow sufficient time for processing and reflect into your account.

• To view your latest account balance, please log in to My StarHub App or My Account.

NOTE:

• For more information on the Banks' Internet banking bill payment services, please refer to respective bank official website or contact the Bank directly.

• ¹For DBS and POSB bank channels, please omit dot(s) if the length of your StarHub Account No is greater than 20 characters under the bank’s Reference No field.

• ²UOB Internet Banking currently only accepts bill payment from StarHub Consumer account begins with 1 (example: 1.12345678S).

Improved customer experience:

✓ SMS notification will be sent to your StarHub mobile contact number upon successful payment made using Hub iD log-in mode.

✓ View your real-time online ePayment transaction status through “Account Activity” via My StarHub app or "View My Account Activity" via My Account.

✓ Successful bill payment will be updated into your Postpaid account the next business day.

NOTE:

• StarHub ePayment's mobile site is best viewed in Safari and Chrome while full standard website is best viewed in Internet Explorer 8.0 and above, and Chrome.

• Visa, MasterCard and Amecian Express credit or debit card(s) must be enrolled with security program of Verified by Visa, MasterCard SecureCode or American Express SafeKey® for 3D secure authentication.

• A valid internet banking facility with Citibank, DBS/POSB, OCBC, UOB or SCB is required when paying via the eNETS direct debit payment service.

• You will need to have your Hub iD ready to pay your bills online. If you had forgotten your password, or need to reset your password, you may submit a request here https://login.starhubgee.com.sg/sso/ForgetPassword.