How can we help you today?
What is Hub iD?
With a Hub iD, you can easily manage all your StarHub services or/and My StarHub App.
- Online Store
Sign up for StarHub services or recontract your StarHub services online! Plus enjoy exclusive online deals, free delivery and 24/7 customer support.
- My StarHub App
- Check mobile data usage
- View and pay bills
- Check recontract eligibility
- Enjoy instant treats and lifestyle deals with StarHub Rewards
- Activate roaming and other services
- StarHub Rewards
Enjoy instant treats and lifestyle deals at your fingertips, only with My StarHub app.
Visit www.starhub.com/about-hubid to find out more details.
As a StarHub customer, all you need is to sign up once using your NRIC or FIN.
Yes, you may sign up for a Hub iD to access selected StarHub online services.
Yes, existing Hub iD customers with active StarHub services can continue to use it to access My StarHub App and other StarHub services.
If you no longer have any active StarHub services, your Hub iD is still available for you to access to selected StarHub online services.
Happy to share that the creating a Hub iD is completely free!
To keep your account active, you will need to log in at least once every 6 months.
If you no longer want to keep your account, you may simply leave it alone. It will be automatically become inactive after 6 months. Thereafter, we will periodically remove inactive accounts.
Your account is determined to be inactive if there are no log-ins for more than 6 months.