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FAQs for Premier League on StarHub

Current Premier League Offers

 
1
What are the Premier League offers available now?

Promotion Name

Bundle Information

Promotion Date

Premier League 2025/26 launch offer

 

For new sign ups only

 

HomeHub+ 5Gbps MaxSports Bundle with 1 year free 5Gbps Broadband

First 12 months $45/mth, thereafter $75/mth Effective price $60/month over 24 months

Offer includes:
• Premier League
• Sports+ (FA Cup, UCL, UEL etc)
• UltraSpeed 5Gbps Broadband with WiFi 7 router
• HBO Max Standard
• Free 24-month TV+ box

 

15 July 2025 – 15 September 2025

 

Premier League 2025/26 launch offer


For new sign ups only

HomeHub+ 10Gbps UltraSports Bundle with 1 year free 10Gbps Broadband

First 12 months $45/mth, thereafter $88/mth

Effective price $66.50/month over 24 months

Offer includes:

• Premier League
• Sports+ (FA Cup, UCL, UEL etc)
• UltraSpeed 10Gbps Broadband with WiFi 7 router
• Netflix Standard
• Free 24-month TV+ box

 

15 July 2025 – 15 September 2025

SG60 Merdeka Exclusive Offer

 $12.73/month (StarHub customers*)

 

$20.36/month (Non-StarHub customers)

 

8 August 2025 – 17 August 2025

Pioneers’ Exclusive Offer


Young Fans Exclusive Offer

 

 $12.73/month (StarHub customers*)


$20.36/month (Non-StarHub customers)

 

Ongoing

*Only available for New Sign up

Offer includes:

• Premier+ pass

• Starter+ (for non StarHub TV+ customers)

 

 * Has a StarHub service subscription plan that’s at least $15/month at the point of billing

 

 

 
2
Who is eligible for this promotion?

For Merdeka Exclusive Offer: (8 August 2025 – 17 August 2025): Customers who belong to the Merdeka generation (Singapore citizens born on or from 1 January 1950 to 31 December 1959) will be able to enjoy this promotion.

For Pioneers’ Exclusive Offer: Customers who belong to the Pioneer generation (Singapore citizens born on or before 31 December 1949) will be able to enjoy this promotion.

For Young Fans Exclusive Offer: Customers new to TV+ and born on or from 1 January 2000 to 31 December 2007 (for year 2025) are eligible for this offer.

 
3
How do I update my TV+ App on my StarHub TV+ Box , StarHub TV+ Pro or Android TV to the latest version?

For the best viewing experience, ensure your TV+ App on your StarHub TV+ Pro or your Android TV is on the latest version!

For StarHub TV+ Pro or Android TV
Ensure you are signed in with your Google account and check that your TV+ app is updated to the latest version via the Google Play Store.

For StarHub TV+ Box
Your TV+ app on your StarHub TV+ Box will be automatically updated to the latest version upon launching. No action is required from you.


Premier League Summer Series 2025


1
What is Premier League Summer Series 2025? 

Premier League Summer Series 2025 takes place from 27 July to 4 August 2025, featuring four Premier League clubs competing in 3 iconic stadiums across the United States.  


2
What clubs are playing in the 2025 Premier League Summer Series? 

The clubs are West Ham United, AFC Bournemouth, Everton and Manchester United. 


3
How do I watch the Premier League Summer Series 2025? 

For customers new to StarHub TV: 

Sign up for Premier+ pass here to get access to Premier League matches on Hub Premier channels. Non-StarHub customers can subscribe at $40.74/month while existing StarHub customers on mobile or broadband plan* enjoy an exclusive rate of $25.46/month

* Has a StarHub service subscription plan that’s at least $15/month at the point of billing 


For existing StarHub TV customers: 

If you are currently subscribed to Premier+ or Premier Pack, you’ll be able to watch LIVE matches at no extra cost!

Not a Premier+ pass subscriber yet? Simply login to your StarHub app, select “TV”, tap the “Modify” button, and add Premier+ for just $25.46/mth. Activation will take around 20 minutes. 


4
Where can I find the match schedule for Premier League Summer Series 2025? 

Date 

Time

Team

Channel

27 July (Sun)

04:00 AM

Everton v Bournemouth

Hub Premier 1

27 July (Sun)

07:00 AM

Manchester United v West Ham United

Hub Premier 1

31 July (Thu)

06:30 AM

West Ham United v Everton

Hub Premier 1

31 July (Thu)

09:30 AM

Manchester United v Bournemouth

Hub Premier 1

04 August (Mon)

02:00 AM

AFC Bournemouth v West Ham United

Hub Premier 1

04 August (Mon)

05:00 AM

Manchester United v Everton

Hub Premier 1


* Subject to changes. 

Please check the TV guide for any updates on broadcast details. 


Mobile Device Plan with Premier League Access


1
How do I enjoy the Premier League offer with my 5G Device Plan sign up / port-in?

Mobile Device Plan

Promotion Date

Premier League Offer

Plan XL

1 Nov 2024 – 31 Jul 2025

Complimentary 12 months

Plan S, M, L or XL

1 Aug 2025 – 31 Dec 2025

Complimentary 24 months


Catch all the Premier League action with our two-year Mobile Device Plan! From 1 August 2025, enjoy 24 months complimentary Premier League access when you sign up for a 2-year Mobile Device Plan S, M, L or XL.

You will receive an SMS notification when your Premier League access has been activated.


2
How will I receive the complimentary Premier League access?

From 1 August 2025, the complimentary Premier League access is applicable with any subscription of our 5G Device Plan S, M, L or XL.

Once you receive an SMS informing you that your Premier+ service is activated, simply log in to StarHub TV+ with your Hub iD to enjoy all the live action on our Hub Premier channels.


For new TV customers:

You will receive an SMS notification when your Premier League access has been activated. You should receive access within 30 working days after the subscription of your Mobile Device Plan.


For customers with an existing standalone Premier League subscription:

For sign-ups from 1 November 2024 – 31 July 2025:

You’ll enjoy a complimentary 12-month subscription on your existing standalone Premier League subscription. The offer will be activated for you within 30 working days after the subscription of your Mobile Device Plan XL.


For sign-ups from 1 August 2025 – 31 Dec 2025:

You’ll enjoy a complimentary 24-month discount on your existing standalone Premier League subscription. The offer will be activated for you within 30 working days after the subscription of your Mobile Device Plan S, M, L or XL.


For customers with an existing HomeHub+ bundled with Premier League subscription: 

For sign-ups from 1 November 2024 – 31 July 2025:

As you are already enjoying a Premier League subscription on us as part of your HomeHub+ bundle, a separate complimentary 12-month Premier+ voucher code will be sent to you via SMS within 30 working days after the subscription of your Mobile Device Plan XL. Upon receiving the code, you’ll need to first log in to redeem on https://voucher.starhubtvplus.com/redeem with a new Hub iD.

For sign-ups from 1 August 2025 – 31 Dec 2025:

As you are already enjoying a Premier League subscription on us as part of your HomeHub+ bundle, a separate complimentary 24-month Premier+ voucher code will be sent to you via SMS within 30 working days after the subscription of your Mobile Device Plan S, M, L or XL. Upon receiving the code, you’ll need to first log in to redeem on  https://voucher.starhubtvplus.com/redeem with a new Hub iD.


3
I received my complimentary Premier League access from 5G Device Plan subscription. How can I watch the Premier League?

To watch on your mobile/tablet:
1.    Download the StarHub TV+ app from the App Store or Google Play Store.
2.    Log in with your Hub iD and password.
3.    Go to ‘TV Guide’ and look for Hub Premier channels (Ch 221-232).


Note: For HomeHub+ customers provided with a Premier+ voucher, you will need to first log in and redeem your voucher via https://voucher.starhubtvplus.com/redeem with a new Hub iD.


To watch on your TV+ box:
1.    Log in with your Hub iD and password.
2.    Tune into Hub Premier channels by keying in the channel number (Ch 221 – 232).


4
For the best viewing experience on your computer/laptop.

We recommend using the Google Chrome browser.

To cast matches to bigger screens, we recommend using Google Chromecast.


How to Prepare for the Premier League season


1
I'm having difficulty streaming Premier League. What should I do?

If you're having difficulty streaming Premier League, click here.


2
I am unable to watch Premier League matches via StarHub TV+ app even though I had already subscribed to Premier+. What should I do?

Please log out and log in again with your Hub iD on your TV+ app. If the issue persists, you can reinstall the StarHub TV+ app.

To log out: 

  • For mobile app users: Select "More" located on the bottom right, select settings (gear icon) on the top followed by "Logout", and log in again with your Hub iD.
  • For Smart TV app users: Select settings (gear icon) on the top, then select StarHub TV+ App followed by "Logout", and log in again with your Hub iD.

3
How do I update my TV+ App on my StarHub TV+ Pro or my Android TV  to the latest version?

For the best viewing experience, ensure your TV+ App on your StarHub TV+ Pro or your Android TV is on the latest version!

For StarHub TV+ Pro or Android TV

Ensure you are signed in with your Google account and check that your TV+ app is updated to the latest version via the Google Play Store.

For StarHub TV+ Box

Your TV+ app on your StarHub TV+ Box will be automatically updated to the latest version upon launching. No action is required from you.


4
What is the latest StarHub TV+ version?

Here's the latest StarHub TV+ version for every viewing device, with steps for you to follow and ensure you are ready for the new season!


Viewing Device

Software Type

Latest Version

How to Check

Android Mobile and/or Tablet

StarHub TV+ App

6.472.276 or later

1. Launch the StarHub TV+ app.
2. Go to "More".

3. Select “Settings” (gear icon) at the top.

4.  Scroll to the bottom,  select “Info” and refer to App Version.


Or


1. Launch Google Play and search for StarHub TV+ app.
2. If there is a new version available, the "Update" button will be displayed.

iPhone and/or iPad

StarHub TV+ App

6.472.108 or later


1. Launch the StarHub TV+ app.
2. Go to "More".

3. Select “Settings” (gear icon) at the top.
4. Scroll to the bottom, select “Info” and refer to App Version.


Or


1. Launch App Store and search for StarHub TV+ app.
2. If there is a new version available, the "Update" button will be displayed.


StarHub TV+ Box
(White)


Firmware

12.11.1 or later

1. Go to Android TV Settings (Gear Icon).
2. Go to "Device Preferences".
3. Go to "About".
4. Scroll down and refer to "Firmware version".
4. To update, go to "System Update" and press "OK".

StarHub TV+ App

v4.618.425 or later

1. Go to My Account (Profile Icon).
2. Go to "Software Update".
3. If there is a new version available, the "Update" button will be displayed.

StarHub TV+ Pro
(with B&O speakers)


Firmware

13.2.2 or later

1. Go to Settings (Gear Icon).
2. Go to “System”.
3. Go to “More Settings”.
4. Go to “Device Preferences”.
5. Go to “About”.
6. Scroll down and refer to “Firmware Version”.
7. To update, go to “System Update” and press “OK”.

StarHub TV+ App

v4.618.425 or later

1. Launch Google Play from Apps and Games.
2. Search for StarHub TV+ app
3. If there is a new version available, the "Update" button will be displayed.

Smart TV
(Android TV OS)

StarHub TV+ App

v4.618.425 or later

1. Launch Google Play and search for StarHub TV+ app.
2. If there is a new version available, the "Update" button will be displayed.

Samsung Smart TV
(Tizen OS)

StarHub TV+ App

1.532.3 or later

1. Go to "Home".
2. Go to "Apps".
3. Go to "Downloaded App" and select StarHub TV+ app.
4. Long-press on the Remote Control and select "View Details".
5. If there is a new version available, the "Update" button will be displayed.


5
What are some of the other ways I can prepare for the new season?

Other than updating your App/software version, here are some other ways you can prepare ahead of the season to improve your Premier League experience:


1. Log in early before the game


Avoid the last minute rush! Log in early to StarHub TV+ with your Hub iD to enjoy the pre-season content readily available on Hub Premier.


2. Optimise your WiFi set up


Your router placement can potentially cause signal interference. Placing your router next to your TV+ device can help to improve the connection.


Some areas, especially in the case of larger homes might not have adequate coverage or receive weak signals. Moving your router closer to where you usually require WiFi or upgrading to UltraSpeed to help prevent this.


Upgrading your bandwidth will also help with your connectivity. Consider the upgrade with our ongoing promotions.


3. Equip yourself with compatible 4K TV or TV+ PRO for an improved experience


To complete your experience, get 4K compatible TV to enjoy selected games in 4K at no extra cost!

Level up your experience with StarHub TV+ Pro for a cinematic and immersive audio experience by Bang & Olufsen in the comfort of your own living room! Simply plug-and-play and start watching.


4. For the best viewing experience on your computer/laptop.


We recommend you use the Google Chrome browser.

To cast matches to bigger screens, we recommend that you use Google Chromecast.


FA Cup and Community Shield 2025/26


1
Does StarHub broadcast other games such as FA Cup or Community Shield?

For more information on FA Cup or Community Shield, click here.



General


1
What is Premier League?

Premier League is the top-level football division in England contested by 20 clubs each season. The season usually runs from August to May on an accumulated point system, and the winner of the season will be awarded to the team that has the highest points after playing 38 matches.


2
How many matches are there in each Premier League season?

There will be 380 matches in each Premier League season, with each team playing 38 matches.


3
When does the Premier League season take place?

For 2025/26 season, the Premier League will be from 16 August 2025 till 24 May 2026.


4
Who has the broadcast rights to Premier League currently?

StarHub has been awarded the broadcast rights to Premier League in Singapore for 6 years, starting from the 2022/2023 Premier League season. Find out more at https://www.premierleague.com/.



Watch Party


1
What is Watch Party?

Watch Party is a Premier League feature on StarHub TV+  that lets you and up to three friends watch a Premier League live match together. As a host, you can invite others to join your Watch Party and enjoy the game from different locations across Singapore.


2
Who can host a Watch Party?

To be eligible to create a Watch Party, host must be a Premier League subscriber on StarHub TV+. . 


3
Do I need to be a StarHub TV+ subscriber to access Watch Party?

You do not need to be a StarHub TV+ subscriber to access Watch Party. All you need is the unique code from the host and a Hub iD to be able to log in to the StarHub TV+ app on Android TV.


4
What can you stream on Watch Party?

Currently, Watch Party is only available for Hub Premier channels (Ch 221 to Ch 232).


5
How long does a Watch party session last?

Each Watch Party session lasts for four hours. 


6
How will I know when my 4-hour Watch Party session is ending? 

A notification will appear on-screen 15 minutes before the session ends. 


7
What devices work with Watch Party?

Watch Party is available on the following devices and platforms:

  • TV+ Box
  • TV+ Pro box
  • Smart TV models running Android TV / Google TV version 10.0 and above.

8
Can I host multiple Watch Party sessions at the same time?

No, you can only have one active Watch Party at a time. A new session can only be created once the existing session has automatically ended after 4 hours.


9
How do I host a Watch Party?

To create a Watch Party, follow these steps:

  • Open the TV+ app on any supported device listed above
  • Tune to the channel you want to share. 
  • Select "Create Watch Party."
  •  Follow the on-screen instructions to invite your friends

Step 1


 starhub-premium-league11_1739933009267


Or 


starhub-premium-league12_1739933009403


Step 2


 starhub-premium-league13_1739933009494


Step 3


 starhub-premium-league14_1739933009614



 starhub-premium-league15_1739933009700

 
Once set up, you can share the code with your friends and family to enjoy the match together.  


10
How do I join a Watch Party?

To join a Watch Party, follow these steps:

  • Open the TV+ app on any supported device.
  • Login with your Hub iD and Password. If you do not have a Hub iD, you can sign up here .
  • Navigate to Hub Premier Channels under the Sports tab
  • Click on "Join a Watch Party."
  • Enter the Watch Party code provided by the host.

Step 1


 starhub-premium-league16_1739933009813


Step 2


 starhub-premium-league17_1739933009918


Step 3


 starhub-premium-league18_1739933010031


Step 3


starhub-premium-league19_1739933010132

You can now enjoy the match together with your friends and family!


11
I am unable to see or create a Watch Party. What should I do?

Please ensure that your StarHub TV+ app is updated to version 4.618.187 or later. To check your StarHub TV+ app version, go to Settings > About App.


12
How do I know if a Watch Party is already full?

If a Watch Party is already full, you will see an on-screen message after you enter the unique code to join a Watch Party.


Pricing for Premier League


1
How much does the Premier League subscription cost?

Type

Product Name

Price

TV+

Premier+

Non-StarHub customers
$40.74/month

StarHub customers
$25.46/month


* Has a StarHub service subscription plan that’s at least $15/month at the point of billing


 Premier Pack is available for Fibre TV customers and cross-carriage customers at $66.11/month.


2
How much will it cost to subscribe to Premier League with UEFA Champions League and FA Cup?

You can subscribe to Sports+ on top of your Premier+ subscription to watch other football leagues such as UEFA Champions League (UCL) and FA Cup. Sports+ is available at $25.46/month. 

Do check out our current offers for the bundle promotions available!


3
Do I need to be an existing StarHub TV customer to qualify for the exclusive price for Premier+?

As long as you have a broadband, postpaid mobile or TV service plan that’s at least $15/month, you can enjoy the StarHub Exclusive Price for Premier+ from $25.46/month!


4
Why is there a different price point for Premier+ and Premier Pack?

We’d like to bring more value to the way customers watch their Premier League games! 
Premier+ comes with features such as replay, short and long highlights, as well as start-over and time shift functions. We’d like to give more customers a chance to experience these great functions on Premier+ and the TV+ interface at an accessible price.


5
I am a long-time StarHub Fibre TV customer, and I would like to sign up for Premier League. Why are there no discounts available for me?

For our StarHub Fibre TV customers, there’s a way for you to get the Premier+ StarHub exclusive price at $25.46/month!

Simply upgrade your existing pass to TV+ and add on Premier+ at $25.46/month. With TV+, access streaming apps such as Disney+, Netflix, Max, Viu, and many more in one place, and watch them anytime, anywhere.

Visit our shops or call our sales hotline.


Premier+


1
What’s the difference between Premier+ on TV+ and Premier Pack on Fibre TV?

Here’s a quick view of what you can enjoy on Premier Pack and Premier+.

Type

Price of Premier+

Premier Pack on Fibre TV

Price 

Non StarHub customers: $40.74/month

StarHub customers: $25.46/month

 $66.11/month

No. of Premier League channels

12 Hub Premier channels
Ch 221 - 232

6 Hub Premier channels
Ch 221 - 226

Time-shift, replay

Yes

No

Long & short match highlights

Yes

No

Real-time game analytics

Yes

No

Multi-cam

Yes

No

Cloud Recording 

Yes
(with Cloud Recording subscription)

No


Others:

Subscribe to streaming apps and watch

them anytime, anywhere such as:

• Disney+
• Netflix 
• HBO Max
• Viu
...and many more!


Yes

No



2
Other than these Premier League features on TV+, what are the other services on TV+ available that are different from Fibre TV?

With TV+, you can also subscribe to streaming apps and watch them anytime, anywhere such as:

  • Disney+

  • Netflix

  • HBO Max

  • Viu


  • and many more!


3
How do I know which type of TV service am I subscribed to?

White set-top box or TV+ PRO for TV+ customers

White and Pro


Black set-top box for Fibre TV customers

IPTV


4
Will there be Pay Per View (PPV) for the individual matches?

There is no Pay Per View for individual matches currently.


5
I’m subscribed to the Premier League channels. Do I need to pay extra to watch it on StarHub TV+ app?

You’ll be able to catch Premier League on StarHub TV+ app anytime, anywhere without any additional cost on your StarHub mobile line! Ensure that your mobile data access point (APN) is set to "shwap" in order to not get any data charges.

As a TV+ subscriber, you’re naturally entitled to register up to 5 devices and up to 2 streams simultaneously – given these are all within the same household.


Sign-up Procedures


1
Where and how can I sign up to watch Premier League?

You’ll be able to sign up for Premier+ or Premier Pack on our website or physically in StarHub shops.

Customers who are already on StarHub TV+ can also sign up via StarHub app. Simply log in, choose “TV”, tap the “Modify” button, and add Premier+. If you need more information on how to log in to StarHub app, click here.


2
Why am I seeing $40.74 instead of $25.46 for Premier+ when I'm eligible to sign up via StarHub app?

Eligible customers who subscribe to Premier+ via the StarHub app can rest assured that they'll enjoy the StarHub Exclusive Price of $25.46/month at the point of billing. The current pricing display of $40.74/month reflected on the StarHub app refers to the usual price before any eligible promotional rate(s).


3
I would like to upgrade from Fibre TV to TV+. How should I go about doing it?

Great choice! If you are interested in upgrading to TV+, we recommend that you recontract your current TV pass to TV+ first online, and then add Premier+ to your subscription.

Alternatively, you can opt to upgrade to HomeHub+ to enjoy an all-in-one bundle including broadband services.


Product and Features


1
What’s so different about Premier League on StarHub?

We are changing the game! With Premier+, watch the Premier League games in 4K Ultra-HD and enjoy an enhanced viewing experience as you will have the ability to start over, replay key highlights, or turn back time to watch the match with time-shift! 

Watch the Premier League action like never before! Enjoy selected LIVE matches from four dynamic camera angles, including Player Cam, Tactical View, High Behind and Host Corner - Take your game-day viewing experience to the next level with new perspectives! 

Premier+ customers may enjoy our dedicated 4K Ultra-HD channel at no extra cost! Watching Premier League on your Smart TV, web or any StarHub set-top box includes an immersive experience with live game statistics available at your fingertips. 

Lastly, host a watch party with up to 4 family and friends via the TV+ Box, TV+ Pro or Smart TV app! Only the host needs to have a Premier+ subscription to create the watch party. 


2
Why should I top up to get a TV+ set-top box?

Your viewing experience will be greatly enhanced with the TV+ set-top box. With the box, you’ll be able to catch selected games in 4K Ultra-HD resolution on the big screen or select long or short highlights to replay.


3
Is there a separate app for Premier League?

You’ll be able to watch Premier League on StarHub TV+, one single app for all your entertainment needs on StarHub.

The StarHub TV+ app will allow you to watch the games anytime, anywhere on-the-go within Singapore. You can now also download the StarHub TV+ app on Android TV (version 10 and above) via Google Play Store to catch Premier League on TV+ without a set-top box.

As a TV+ subscriber, you're naturally entitled to link up to five (5) devices and stream on two (2) devices simultaneously with just one single Hub iD login - given these are all within the same household.


4
If we do not have StarHub broadband, can I still rent a StarHub set-up box enjoy Premier League on the big screen?

Our TV+ set-top box will work with any active broadband service. To have the best experience, we recommend that you pair our StarHub broadband service with the TV+ set-top box. You can consider the great deals available for our broadband service today here!


5
Is the StarHub TV+ app available on Android TV stores and Samsung TV app gallery?

Great news! The StarHub TV+ app is now available for download in Google Play Store for Android TVs (TV brands such as Xiaomi, Prism, Sony, Panasonic). You’ll also be able to use the StarHub TV+ app on Samsung Tizen.


Multi-Cam


1
What is Multi-Cam? 

Multi-Cam is a Premier League feature on StarHub TV+ which provides 4 alternative camera angles for selected LIVE Premier League games. 


2
What are the camera angles available for Multi-Cam?  

The camera angles available from the Premier League are: 
•    Player Camera - A camera which follows a pre-decided list of players on the field. 
•    Tactical Camera - A wide camera shot that covers all outfield players and the most prominent Goalkeeper (ideal for tactical analysis), where the commentators are seated. 
•    High Behind - A camera positioned behind one of the goal posts. 
•    Host Corner - Cameras which are positioned at the corner shots of the pitch. 


3
Am I eligible to access the Multi-Cam feature? 

Premier+ customers will be able to access the Multi-Cam feature on selected LIVE games. Currently this is available on StarHub TV+ Pro, StarHub TV+ Box and via web on www.starhubtvplus.com


4
How do I access the Multi-Cam feature? 

Simply click ‘OK’ on your remote control during the game with Multi-Cam feature.  
 
Then, navigate to ‘Multicam’ selection and press ‘OK’ on your remote control. 

starhub-premium-league1_1727925812108

In ‘Multi-Cam’ mode, select your preferred camera angle and press ‘OK’ 
starhub-premium-league2_1727925812325

Press ‘OK’ to change the camera angle or press ‘BACK’ to return to normal view 

starhub-premium-league3_1727925812476


5
What are the games available for Multi-Cam? 

The matches selected for the Multi-Cam features are pre-determined by the Premier League and will be indicated here

Multi-cam will not be available on Channel 232. 

Content, Broadcast, and Network


1
How many Premier League matches will I be able to watch with StarHub?

All Premier League customers on Premier+, Premier Pack, and Cross-Carriage are able to watch all 380 Premier League matches.


2
How many channels will be shown on Premier+, Premier Pack and Cross-Carriage?

All Premier League customers on Premier+, Premier Pack, and Cross-Carriage are able to watch all 380 Premier League matches.  Premier+ offers 11 channels (Hub Premier 1 to 11), while Premier Pack and Cross-Carriage offer 6 channels (Hub Premier 1 to 6). 


3
What are the additional benefits I enjoy as a Premier + customer? 

Customer subscribed to Premier+ will also be able to enjoy selected matches in 4K Ultra HD, time-shift and replay with long and short match highlights. Smart TV app, web, and StarHub set-top box users can immerse themselves in the game with live game statistics available at their fingertips. Plus, take your game-day viewing experience to the next level with new perspectives with multi-cam! Lastly, host a watch party with up to 4 family and friends via the TV+ Box, TV+ Pro or Smart TV app! Only the host needs to have a Premier+ subscription to create the watch party. 


4
What happens on Premier Pack and Cross-Carriage if there are more than 6 simultaneous Premier League matches?

In the rare event that more simultaneous matches are played, the Premier Pack and Cross-Carriage channels will broadcast the additional matches right after the live matches. For example, if 7 matches are played at 10:00 pm, 6 will be concurrently live, and the 7th will be played right after.  The most popular matches will be selected to be live.  In the last season of the Premier League, there was only one match day where there were more than 6 simultaneous matches. 


5
What other sports content do I get when I sign up for Premier League?

Other than live Premier League matches, you’ll have key Premier League content such as PL Originals, match highlights and matchday shows.


6
What are the channels broadcasting Premier League?

Premier League will be broadcasted on our Hub Premier channels (Ch 221 – Ch 232). 


7
Will the Premier League channels broadcast other football leagues like Champions League, La Liga, and Singapore Premier League?

Hub Premier will not broadcast other football leagues. However, these leagues are available on the other StarHub Sports channels available on the Sports+ TV pack:


Football League

Channel

StarHub TV+

Fibre TV

Champions League

beIN Sports 1 (Ch 213) or beIN Sports 3 (Ch 214)

Sports+


Sports Group
or
Sports Pass


Europa League

beIN Sports 1 (Ch 213) or beIN SPORTS 2 (Ch 212)

Europa Conference League

beIN SPORTS 2 (Ch 212)

Super Cup

beIN Sports 3 (Ch 214)

La Liga


beIN Sports (Ch 213) or beIN Sports 3 (Ch 214) or beIN SPORTS CONNECT (Sports+ customers enjoy FREE access) 


Bundesliga

Emirates FA Cup  
*Only on StarHub  

Hub Sports 2 (Ch 202) 

Singapore Premier League

Hub Sports 1 (Ch 201)/Hub Sports 2 (Ch 202)

ROSHN Saudi League

SPOTV (Ch 209)/Hub Sports 2 (Ch 202)



9
How do I access StarHub TV+ on my desktop/laptop or mobile to watch the games? 

For web on your desktop/laptop, you can log in to StarHub TV+ at www.starhubtvplus.com to start watching.

For mobile,

  • Download and install the StarHub TV+ app from Apple App Store or Google Play Store.

  • Launch the StarHub TV+ app.

  • Log in with your Hub iD (if not done so) or select "Create Hub iD" (if not done so).

  • Navigate to "Sports" on the Home screen and go to “Premier League: Upcoming matches”.

  • Alternatively, go to “Guide”, find Ch 221 or use the “All Channels” filter and select Sports.

  • Click the “Watch” button on the details page. 


10
How do I watch the channels with my TV set-top box? 

TV+ customers can simply tune in to Hub Premier Channel 221 – 232 after your StarHub TV service has been activated. Do note that there may not be programme(s) available in all 11 channels at every time. 


11
Can I Chromecast or Airplay the matches from my desktop/laptop or mobile to a bigger screen? 

Yes, you’ll be able to Chromecast the matches. However, you can improve your viewing experience and watch selected football matches in 4K Ultra-HD quality if you top up for a TV set-top box from just $6.01/month.

If there are any difficulties in casting the matches, we suggest reaching out directly to your TV manufacturer to resolve the issue.

Airplay will not be available. 


12
I missed the match, will there be a repeat telecast or catch-up available? 

Yes, there will be repeat telecast and time-shift function (on TV+) for you to catch up with the game. Full match replays will also be available.


13
Can I record Premier League Games?

All games are available as catch-up in different versions: Full game, mini game version (10 minutes) or short highlight version (3 minutes). With Premier+, you’ll no longer need to record your games when it’s so easy to catch up with what you’ve missed!

Cloud Recording option is also available. Find out more here.

Fibre TV customers can record Premier League games via the Smart TV™ value-added service and a digital video storage device (Western Digital My Passport) from selected recommended retailers. For more information, please click here.

For information on the recording capabilities of the Singtel TV box for cross-carriage customers, please check with Singtel directly.


14
Can I watch Premier League via StarHub TV+ while I'm overseas?

StarHub has the broadcast rights for Premier League in Singapore only. Customers will not be able to use StarHub TV+ to watch Premier League overseas.


15
How many matches will I be able to watch concurrently?

Currently, you’ll be able to view the matches on up to 2 devices concurrently per TV+ account.

You can link up to a maximum of five (5) devices and stream on two (2) devices at any one time.

If you also have the StarHub TV+ Box, it comes with its dedicated streaming capacity (not part of the two concurrent streams) and does not count towards the limit of five (5) devices.


16
I am facing technical/login/app issues. Who can I contact?

For assistance, you can reach us on  Facebook or WhatsApp. Alternatively, send us an email for any billing or technical queries.


17
What is Starter+? Why am I getting Starter+ when I sign up for Premier+? Is there a charge for Starter+?

Besides catching the Premier League action on Premier+, we’re giving you complimentary access to a curated selection of on-demand entertainment experience with Starter+.

Starter+ Pass includes the latest Asian dramas including TVB dramas, variety programmes, classic Hong Kong movies starring all-time favourite actors, and much more.

To find out more about Starter+, click here.


18
I’m watching the game and I don’t want to see the score display on the side. Can it be removed?

The score display on channel 221 is a direct feed from Premier League. As an alternative, you may want to view the match on a different Hub Premier channel where the match is also being broadcast. Please check the guide for the schedule.


19
What are the key differences of TV+ from watching Premier League from piracy sites and pirate TV boxes?

With TV+, you’ll get to stream and watch the game with clear graphics and lag-free broadcast without delays anytime, anywhere. Interactive features are also available with Premier League broadcast via StarHub.

You’ll also get access to device assistance from StarHub when you face any technical issues. In addition, piracy sites and pirate TV boxes are unauthorised in Singapore.


20
Where can I check the Premier League game schedules?

Alternatively, visit www.starhub.com/pl-fixtures to check the Premier League game schedules.


21
I am unable to see certain Hub Premier channels (e.g. Hub Premier 9) on my existing Premier+ subscription. Why is this so? 

To improve your viewing experience, selected Hub Premier channels with no live transmission will be dynamically hidden on the TV+ app user interface including the TV Guide. Rest assured that these channels will be made available to you before any scheduled live match.  


Billing


1
Will there be charges for Premier+ or Premier Pack after the season ends and before the next season starts?

Your Premier+ or Premier Pack will continue to be charged on a monthly basis even after the season ends. You may consider unsubscribing if you do not wish to be charged. However, do note that should you stop your Premier+ subscription, you won’t be able to get back the offer prices (Early Bird or StarHub Exclusive) if you decide to subscribe again later on.


2
I’ve secured an Early Bird StarHub Exclusive offer in 2022. Is my Early Bird StarHub Exclusive price for Premier+ guaranteed until I decide to unsubscribe?

The Early Bird StarHub Exclusive offer was guaranteed for 24 months from 6 August 2022 and will end on 1 September 2024. But don't worry! As a valued StarHub customer, you’ll continue to enjoy our exclusive rate of $25.46 per month as long as you maintain a postpaid mobile, broadband, or TV pass subscription with a minimum monthly fee of $15 (price incl GST). 


Alternatively, do check out our current Premier League bundle offers here https://www.starhub.com/personal/bundles/premier-league.html for bigger savings.


3
Why does my bill show that I’m charged $40.74/month when it was $20.368/month or $25.46/month during sign up? 

To continue enjoying the StarHub Exclusive Price of $20.36/month or $25.46/month, you’ll need to remain subscribed to a postpaid mobile, broadband or TV plan with a minimum $15 monthly plan at the point of each billing cycle. There will be a review at each billing cycle for the offer eligibility. 

Troubleshooting

For more information on Troubleshooting, click here.