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HomeHub+ UltraSpeed is offered for new sign-ups, but it will also be available for existing customers soon! Please fill out the upgrade form for existing customers at starhub.com/hh-ultraspeed-upgrade for us to reach out to you once the service is ready.​

HomeHub+ UltraSpeed is only available with a TV+ service. You can upgrade to TV+ before then recontracting to HomeHub+ UltraSpeed. Please fill outthe upgrade form at starhub.com/hh-ultraspeed-upgrade for us to reach out to you once the HomeHub+ UltraSpeed service is ready.​

The TV+ Pro comes free with a HomeHub+ UltraSpeed subscription. With the TV+ Pro, you’ll be able to indulge in big-screen entertainment with audio by Bang and Olufsen at no additional cost.

Yes, you can. The Digital Voice Home service is not compulsory.

HomeHub+ is an all-in-one value plan which comes with 3 services, namely StarHub TV+ Pass, StarHub Fibre Broadband and a Netflix subscription.

HomeHub+ is offered with a 24-month contract.

HomeHub+ 1G

HomeHub+ 2G

HomeHub+ UltraSpeed

You may choose to add the following service(s) at the below charges:

You can check your recontract eligibility using StarHub App.

1. Click "TV" from the home page.

2. Select the account you want to verify for recontract eligibility.

• You’ll see a “Recontract” button if you’re eligible to recontract.

Alternatively, you can head down to any StarHub Shop or call our Sales Hotline at 1630.

Yes, you may sign up and link your existing Netflix account to your HomeHub+ subscription.

Note: If your existing Netflix subscription is billed through iTunes via Apple, you will need to cancel your Netflix subscription by following these steps to avoid duplicated charging.

You may head down to any StarHub Shop, visit our Online Store or call our Sales Hotline at 1630 to sign up.

Your subscription or contract will commence after all applicable services and equipment are fully activated and delivered/installed respectively. Prevailing charges for each individual service will apply prior to the commencement of your HomeHub+ subscription.

We recommend putting the ONR in a well-ventilated, open space for a better WiFi experience.

Yes, you may. The new subscriber will take on the remainder of your contractual obligations to StarHub. Your Netflix account will also be terminated, and the new owner will be requested to activate the Netflix account separately under his or her HomeHub+ subscription.

For transfer of service, please complete this form and submit with the required documents here.

Netflix will resume your Netflix subscription based on the prior method of payment (e.g. credit card) that it has on file for your account. If you no longer require your Netflix account, please cancel your subscription with Netflix directly. For further enquiries, you may contact Netflix Customer Service.

Termination of any individual service will result in the termination of HomeHub+ subscription. There will be an Early Termination Charge if you cancel your HomeHub+ subscription before the Minimum Contract Period.

Yes, however there will be an Early Termination Charge if you cancel your HomeHub+ subscription before the Minimum Contract Period.

The Early Termination Charges are tiered according to the number months left in your contract at the point of your termination request. The charges are as per below:

No, only 1 bill will be generated for your HomeHub+ subscription.

No, all services under HomeHub+ must be registered and utilised in 1 residential address.

Yes, you may keep your existing StarHub home phone number for your HomeHub+ subscription.

The home phone line under your existing subscription will automatically be terminated if you recontract to HomeHub+ without adding a Digital Voice Home service.

As Digital Voice Home service is no longer a mandatory component in the HomeHub+ plan, you may cancel your home phone line without terminating your HomeHub+ subscription.

As the HomeHub+ subscription charge is dependent on your StarHub+ TV Pass selection, the bill will show you a breakdown of the following charges:

Prices are subjected to prevailing published rates.

You may refer to a copy of the sample bill here.

Download the guide for the step-by-step procedure on activating your streaming apps.

• Activation process for Disney+ Page 18
• Activation process for Netflix Page 24

To cancel your Netflix subscription, go to the Your Account page and click the "Cancel Membership" link.