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Viu Premium Activation Step-by-Step Guide



1
How do I login to Viu with my Hub iD to enjoy Viu Premium?

We will send an activation link via SMS and/or email within 24 hours after your StarHub service has been fully activated.


Step 1: Click on the activation link that will lead you to download the Viu mobile app or open the Viu mobile app on your mobile device. Please update your existing Viu mobile app to the latest version (Version 1.52.0 onwards) via App Store or Google Play Store.


Alternatively, open the Viu mobile app directly on your mobile device and go to the menu (upper left side beside the Viu logo). Select “Upgrade Now / Login” and tap the StarHub icon.


Viu FAQ 1 Step 1.1 Viu FAQ 1 Step 1.2


Step 2: Enter your Hub iD and Password


Viu FAQ 1 Step 2


Step 3:


A) If you are a new user to Viu, sign up for a Viu account and the app will link it to your StarHub account.


Viu FAQ 1 Step 3A.1 Viu FAQ 1 Step 3A.2


B) If you are an existing Viu free user, you can either use your current Viu account or create a new Viu free account for the app to link to your StarHub account.


Viu FAQ 1 Step 3A.B


C) If you are an existing Viu Premium user, you will need to create a new Viu account to link to your StarHub account.


Viu FAQ 1 Step 3C


Step 4: Once linked, you will see this message:


Viu FAQ 1 Step 4


Step 5: Start watching!


Viu2.0


2
How do I access Viu on the StarHub TV+ Box?

First, you will need to activate your Viu Premium complimentary access using your Hub iD on the Viu mobile app.


Thereafter, you can access the Viu app on the StarHub TV+ Box by following these steps:


Step 1: Go to Featured Apps on the Home screen and scroll to the right


Viu FAQ 2 Step 1


Step 2: Install the Viu app from the Google Play Store.


Note: You will need to sign in with your Google account if you have not done so.


Viu FAQ 2 Step 2


Step 3: Once installed, open the Viu app and choose the connection method:


Viu FAQ 2 Step 3


Step 4: Follow the on-screen instructions to login to the Viu app on StarHub TV+ Box using your Viu mobile app.


Option 1: Connect via QR code or URL


Viu FAQ 2 Step 4-1.1


Viu FAQ 2 Step 4-1.2 Viu FAQ 2 Step 4-1.2


Option 2: Connect via PIN


Viu FAQ 2 Step 4-2.1


Viu FAQ 2 Step 4-2.2


Viu FAQ 2 Step 4-2.3


Viu FAQ 2 Step 4-2.4 Viu FAQ 2 Step 4-2.5


Step 5: Start watching!


Viu FAQ 2 Step 5