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Monthly Equipment Instalment Payment Plan
Monthly Equipment Installment is a payment plan which allows selected StarHub customers to spread the payments of the eligible devices over a period in equal installment amount charged to your monthly StarHub bill.
Yes. Customer can purchase selected mobile devices and/or Smartwatches on Monthly Equipment Installment plan at point of signup.
Yes. Monthly Equipment Instalment plan is available for all 2-year and SIM Only mobile plans.
This plan is available to selected new and existing StarHub customers. New StarHub customers will be required to provide past 3 months of mobile bills in hardcopy for verification. StarHub reserves the right to determine a customer’s eligibility to participate in the Monthly Equipment Instalment payment at point of sign up.
The number of Monthly Equipment Instalment plan a customer can sign up for may vary as it is subjected to each customer’s eligibility. Please visit our online store (starhub.com/store), login via your Hub iD and select the instalment plan option. You will be able to complete the transaction if you are eligible to sign up for another Monthly Equipment Instalment plan.
Instalment payment plan is non-transferable. The remaining instalment amount will be billed in full under the current subscriber upon the transfer of the service.
The instalment will continue to be billed monthly. You will have to settle all outstanding instalments that were billed previously, and other outstanding charges, before the service can be restored.
No. The take-up of instalment plan for mobile phone and/or smartwatches can only be done at point of sign up or recontract of existing service, subject to eligibility.
No, you will need to pay the full monthly instalment price at point of sign up as the offer is mutually exclusive.
We offer different payment options to suit the needs of different customers. There is a higher handset discount for customers who prefer to pay an upfront amount. Customers can also choose to pay for their preferred handset with affordable monthly payments over a period of 12 or 24 months.
SmartSupport is applicable to selected mobile phones and tablets.
Business Account holder is not applicable for this payment plan as this is only applicable to eligible customers (including CIS) on all 2-year plans and SIM Only plans.