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ZEE5 Premium Activation Guide




1
How do I activate my ZEE5 Premium access with StarHub?

We’ll send an activation link via SMS and/or email within 24 hours after your StarHub service has been fully activated.


Step 1: Visit this microsite to activate your ZEE5 Premium subscription and click “Proceed”.

ZEE5 Premium Activation Guide FAQ1 S1


Step 2: Enter your Hub iD and password.

ZEE5 Premium Activation Guide FAQ1 S2


Step 3: A) If you’re a new ZEE5 user, sign up for a ZEE5 account using your email address and link it to your StarHub account.▼
ZEE5 Premium Activation Guide FAQ1 S3 A1

ZEE5 Premium Activation Guide FAQ1 S3 A2

B) If you’re an existing ZEE5 free user, you can either use your current ZEE5 account or create a new ZEE5 account with a different email address and link it to your StarHub account. Note: Existing ZEE5 free account registered using a mobile number, or sign-in with Google, Facebook, Twitter or Apple IDs are not supported.▼
ZEE5 Premium Activation Guide FAQ1 S3 B1

ZEE5 Premium Activation Guide FAQ1 S3 B2

C) If you’re an existing ZEE5 Premium user, you’ll need to create a new ZEE5 account using a different email address to link to your StarHub account. ▼
Existing ZEE5 Premium User Step3C_1

Existing ZEE5 Premium User Step3C_2


Step 4: Once linked, you’ll see this message:

ZEE5 Premium Activation Guide FAQ1 S4


Step 5: Go to the ZEE5 website or download the ZEE5 app from App Store or Google Play.▼
ZEE5 Premium Activation Guide FAQ1 S5_1

ZEE5 Premium Activation Guide FAQ1 S5_2


Step 6: Log in using your linked ZEE5 account to start watching!

ZEE5 Premium Activation Guide FAQ1 S6


2
How do I access ZEE5 on the StarHub TV+ Box or StarHub TV+ Pro?

First, you’ll need to activate your ZEE5 Premium subscription using your Hub iD via the microsite.


Thereafter, you can access the ZEE5 app on the StarHub TV+ Box or StarHub TV+ Pro by following these steps:


Step 1: Go to “Featured Apps” on the home screen and scroll to the right.

For StarHub TV+ Box:

ZEE5 Premium Act Guide FAQ2 S1 TVPlus Box


For StarHub TV+ Pro:

ZEE5 Premium Act Guide FAQ2 S1 TVPlusPro


Step 2: Install the ZEE5 app from the Google Play Store. Note: You’ll need to sign in with your Google account if you have not done so.

ZEE5 Premium Activation Guide FAQ2 S2


Step 3: Once installed, open the ZEE5 app and select “Login with ZEE5”.

ZEE5 Premium Activation Guide FAQ2 S3


Step 4: Follow the on-screen instructions to log in to the ZEE5 app on StarHub TV+ Box or StarHub TV+ Pro.

On StarHub TV+ Box or Pro:

ZEE5 Premium Activation Guide FAQ2 S4 TV


On your mobile app:

ZEE5 Premium Activation Guide FAQ2 S4 Mob1


ZEE5 Premium Activation Guide FAQ2 S4 Mob2


Step 5: Start watching!

ZEE5 Premium Activation Guide FAQ2 S5