1/23
What is Smart WiFi?
2/23
I’m currently not a StarHub Broadband or HomeHub Plus subscriber, can I get Smart WiFi for free when I sign up to StarHub Broadband or HomeHub Plus plan?
3/23
I’m currently an existing broadband subscriber, can I upgrade to Smart WiFi?
4/23
Can I purchase Smart WiFi without signing up for a contract?
5/23
How many units of Smart WiFi do I need for my house?
6/23
Why is the stated coverage area per unit of Beacon on the Nokia website much higher than what you have recommended (e.g. up to 1,500 sq.ft for 1 unit, 3,000 sq.ft for 2 units, up to 4,5000 sq.ft for 3 units)?
7/23
I am an existing Google Wifi/Linksys user, can I replace it with Smart WiFi?
8/23
I have encountered a problem installing Smart WiFi at home, what can I do to resolve it?
9/23
I am still encountering problems after following the above steps, where can I seek further assistance?
10/23
Do you provide free installation service?
11/23
Can I purchase additional units of Smart WiFi after my installation is completed?
12/23
How can I add additional Smart WiFi units at home?
13/23
What is the maximum number of Smart WiFi units that can be supported?
14/23
Can I add a Nokia Beacon 3 to my Wi-Fi mesh network if I have a Smart WiFi unit?
15/23
Do I need to reconfigure (i.e. create account, add node, etc) my Smart WiFi after relocation?
16/23
Is there post-sales support if I encounter any issues with my Smart WiFi?
17/23
What is the warranty period of Smart WiFi?
18/23
How can I replace my faulty Smart WiFi?
19/23
I am an existing Google Wifi user, and one of my units is faulty, can I replace the faulty unit with Smart WiFi?
20/23
What is covered under the limited warranty?
21/23
If I terminate my StarHub Broadband service, is the warranty still valid?
22/23
If I transfer my Smart WiFi to my friend, is the warranty still valid?
23/23
Do you support warranty replacement of the device if it is purchased outside of Singapore?
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