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Access Point Name (APN)
1
What is the APN for StarHub Postpaid?
The data APN for StarHub Postpaid is SHWAP.
2
What is the APN for StarHub Prepaid?
The data APN for StarHub Prepaid is SHPPD.
3
Where can I view the APN configuration?
If you’re using an Apple device, you can check your APN in "Settings" > "Cellular" > "Cellular Data Network".
If you’re using an Android device, you can go to "Settings" > "Connection" > "Mobile Networks".
4
Do I need to manually set up the APN in my device to enable data connection?
The APN is automatically configured on your device. However, in the event that you’re not using the correct APN, you can set it up manually.
5
Is there any event where I should change my APN?
APN settings should only be changed if your device is not currently using SHWAP as the configured APN. To maintain data connectivity, ensure that SHWAP is set. Please avoid changing your APN settings unless necessary, as incorrect configurations may result in issues with your mobile data access.