Please dial 1303 followed by your password if you are calling from your Digital Voice Home line, or enter your mailbox number (your Digital Voice Home phone number), followed by your password if you are calling from another mobile or fixed-line phone.
A maximum of 5 messages can be stored at any one time. The duration of each message can be up to one minute long.
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Call our Customer Care at 1633 and we will reset it to the default password (8888) for you.
The system will play a message that will inform the caller that your mailbox is full and he/she is unable to leave any message at that time. You are encouraged to delete your old messages regularly.
Yes. More than one message can be left in your mailbox at the same time, as long as it is within the allocated number of 5 messages.
Yes, simply press *4 to recover the deleted message before you hang up.
Yes, as long as the phone has a touch-tone dialing facility. Dial 1303, enter your mailbox number (your Digital Voice Home phone number), followed by your password.
Yes, a copy of the message will remain in your mailbox till you delete it or the retention period expires.
Message Waiting Indicator” function is not available at the present moment.
Messages are purged automatically after four days (for new messages) or two days (for saved messages).
Top 5 questions:
- 1. I am travelling overseas, how can I activate roaming or manage data?
- 2. How do I pay my bills online?
- 3. How do I check the speed of my broadband connection?
- 4. How do I check the balance on my prepaid card?
- 5. I am moving house, how do I migrate all of my StarHub services to the new residential address?