How can we help you today?

You can choose to add on 10GB for $10.19 and 50GB for $20.37 to your Mobile+ and new 4G mobile plan easily via StarHub App. Customise your mobile plan whenever you need more, no activation charges or termination fees.

The data will be added to your plan instantly and the charges will be reflected in your upcoming bill. You’ll be able to enjoy the full 10GB or 50GB regardless when you sign up for the data add-on.

List of eligible plans:

4G $25 SIM Only plan

4G $50 SIM Only plan

4G $55 2-year plan

Mobile+ $69 2-year plan

Mobile+ $99 2-year plan

Mobile+ $129 2-year plan

Mobile+ $169 2-year plan

Definitely! You can choose to subscribe to 10GB for $10.19 and also subscribe to 50GB for $20.37.

Note that you can only subscribe to each add-on once (for instance, you can't get two 10GB for $10.19).

As part of our ongoing efforts to simplify and streamline our service offerings, older data add-ons are not applicable to the Mobile+ or new 4G mobile plans.

10GB for $10.19 and 50GB for $20.37 data add-ons are customised for the Mobile+ and new 4G mobile plans, hence they are not applicable to the older plans.

You may check StarHub App to find out what are the eligible data add-ons for your mobile plan.

To keep track of your estimated data usage, we encourage you to download StarHub App.

As a reminder, any data that is consumed outside of your mobile plan or data bundle will be charged to you at our prevailing rates. You may also refer to our Terms and Condition for mobile services to learn more.

You can cancel your add-ons via StarHub App. Simply follow these steps:

• Log in

• Tap "Mobile"

• Choose the mobile number then go to "Add-ons"

• Look for "Data upsize" and tap the "Manage" button

• Tap "Unsubscribe" to remove the data add-on

• Review your changes and confirm

You will receive a notification from us whenever you unsubscribe from our value-added service. To ensure that you are not missing any system messages and account notifications, do keep your primary mobile number and email updated.

What is 50GB with worry-free data?

50GB with worry-free data is an add-on option that lets you surf endlessly without ever paying for excess data charges. With no activation fee and a hassle-free sign-up, you can add data anytime you need. You can enjoy 4G+ speeds for the 50GB and bundled data under your plan entitlements. Usages beyond the 50GB will be managed at 1Mbps and you will be able to enjoy data at 4G+ speeds from 0000hr on the 1st day of your next billing cycle. Fair Usage Policy (FUP) applies to the 50GB with worry-free data to ensure that the activities of some users do not compromise the quality and data experience of most of our customers.

Who is eligible for 50GB with worry-free data?

Anyone, including new and existing StarHub Mobile customers on these #hellochange mobile plans can sign up for this data add-on:

• $25 SIM Only plans
• $38/$45 SIM Only plans
• $55 2-year plans
• $69/$99/$129/$169 2-year plans
  

Will I be charged for excess data after utilising the 50GB?

Fret not, you will never have to worry about paying for excess data charges. You can enjoy 4G+ speeds for the 50GB on top of the data under your plan entitlements. Usages beyond the 50GB will be managed at 1Mbps and you will be able to enjoy data at 4G+ speeds from 0000hr on the 1st day of your next billing cycle. Fair Usage Policy (FUP) applies to ensure that the activities of some users do not compromise the quality and data experience of most of our customers.

I did not take up the offer to add on 50GB with worry-free data at the point of sign-up/recontract. Can I choose to sign up now?

Yes, of course! You can sign up for the 50GB with worry-free data anytime via My Account or the StarHub App for the following #hellochange mobile plans:

• $25 SIM Only plans
• $38/$45 SIM Only plans
• $55 2-year plans
• $69/$99/$129/$169 2-year plans
  

I have signed up for the 50GB with worry-free data add-on, can I purchase another data add-on?

Our 50GB with worry-free data add-on gives you endless data, at no excess data charges. You'll never need another data add-on!

I signed up for the 50GB worry-free data in the middle of my billing period, how much data do I get?

You’ll be able to enjoy the full 50GB, no matter which day you sign up. Your data will not be prorated and will be refreshed at the start of each new billing period.

I am currently on XS/S/M/L/XL plan, can I sign up for 50GB with worry-free data on?

We encourage you to sign up to our all-new #hellochange mobile plans which come with no hidden fees. 2 popular services, Caller Number Display and International Roaming are now bundled free-of-charge, giving you an immediate saving of over $200. It's packed with much more data than your current plan. You can also add on 50GB with worry-free data to our #hellochange SIM Only or 2-year plans and never worry about excess data charges. You can find details on our #hellochange mobile plan here.

I have utilised the full 50GB and my plan’s bundled data. My surfing speeds is now managed at 1Mbps. Is there a way for me to get back to 4G speeds?

Your surfing speed is managed to ensure the activities of some users do not compromise the quality and data experience of most of our customers. But not to worry, at 1Mbps, you are still able to stream music and standard videos and use your apps. 4G speeds will automatically resume at the start of the next billing cycle.

Can I roll over unused data to the next billing period?

Our 50GB with worry-free data add-on gives you endless data every month. You will never pay for excess data charges or run out of data. Plus it can be used together with your free 10GB and FREE weekend data promotion.

What is 1GB for 3-day?

1GB for 3-day is a one-time data add-on for those days when you need that extra boost to stay top of your data game. that. With no activation fee and hassle-free sign-up, you can add data anytime you need. 1GB will be added instantly to your plan and $3.06 will be reflected in your next bill. The 1GB will be valid for 3 days (72 hours) or until the last day of your bill cycle, whichever is earlier. The data won’t be pro-rated , meaning you enjoy the full 1GB entitlement regardless of which day you sign up. Activate it via My Account.

Who is eligible for 1GB for 3-day?

Anyone, including new and existing StarHub Mobile customers on these #hellochange mobile plans can sign up for this data add-on:

• $25 SIM Only plans
• $38/$45 SIM Only plans
• $55 2-year plans
• $69/$99/$129/$169 2-year plans
  

How to I add on 1GB for 3-day?

Easy peasy. You can add on 1GB for 3-day via My Account.

How will I know how much data and time is left once I’ve activated the 1GB for 3-day?

You can check your data balance and expiry via My Account.

I added 1GB for 3-day to my plan, can I purchase another set of 1GB for 3-day?

You don’t have to worry about running out of data. It’s easy to purchase the 1GB data add-on with the data added to your bundle instantly. You can purchase another 1GB for 3-day data add-on after your current 1GB for 3-day is fully utilised or expires.

Can I enjoy 1GB for 3-day with other data add on?

Definitely! You can enjoy 1GB for 3-day with any of the following:

• 10GB for $10.19
• Unlimited Weekend
• Unlimited Chat
• Unlimited Social
• Unlimited Video

What is 10GB Data Upsize?

10GB Data Upsize is a data add-on option for the data-hungry users at an incredible value. With no activation fee and a hassle-free sign-up, you can add data anytime you need. 10GB will be added instantly to your plan and $10.19 will be reflected in your monthly subscription starting from the next bill. The data won’t be pro-rated, meaning you enjoy the full 10GB entitlement regardless of which day you sign up. Activate it via My Account or the StarHub App.

Who is eligible for 10GB for Data Upsize?

Anyone, including new and existing StarHub Mobile customers on these #hellochange mobile plans can sign up for this data add-on:

• Welcome plan
• $25 SIM Only plans
• $38/$45 SIM Only plans
• $55 2-year plans
• $69/$99/$129/$169 2-year plans
  

How do I add on 10GB data?

Easy peasy. You can add on 10GB for $10.19 via My Account or the StarHub App.

Can I enjoy 10GB data with other data add on?

Definitely! You can enjoy 10GB Data Upsize with the following:

• 1GB for 3-day
• Unlimited Weekend
• Unlimited Chat
• Unlimited Social
• Unlimited Video

What is Unlimited Weekend?

Unlimited Weekend is a data add-on option that lets you surf worry-free on weekends. With no activation fee and hassle-free sign-up, you can add data anytime you need. Upon successful activation, $6.11 will be reflected in your monthly bill and you can enjoy free 10GB local data between Saturday 00:00 and Sunday 23:59 (Singapore Time). Usages beyond 10GB at any time on Saturday or Sunday will be managed at the speed of 1Mbps. You will be able to enjoy data at 4G+ speeds from 0000hr the next day. Hence, any data usage on those days will not be deducted from your monthly data bundle. Fair Usage Policy (FUP) applies to the Unlimited Saturday and Sunday local data to ensure that the activities of some users do not compromise the quality and data experience of the majority of our customers. Details can be found here.

Who is eligible for Unlimited Weekend?

Anyone, including new and existing StarHub Mobile customers on these #hellochange mobile plans can sign up for this data add-on:

• Welcome plan
• $25 SIM Only plans
• $38/$45 SIM Only plans
• $55 2-year plans
• $69/$99/$129/$169 2-year plans
  

How do I activate Unlimited Weekend?

You can activate the Unlimited Weekend data via a My Account or the StarHub App.

Will I be able to view my data usage on days when I enjoy Unlimited Weekend data?

Yes! You can download StarHub App and view the breakdown of your daily usage, which includes Unlimited Saturday and Sunday Local Data Usage.

Can I enjoy Unlimited Weekend with other Data add on?

Definitely! You can enjoy Unlimited Weekend data with the following:

• 10GB for $10.19
• 1GB for 3-day
• Unlimited Chat
• Unlimited Social
• Unlimited Video

The mobile plans which are eligible for Unlimited Chat, Social and Video add-ons are:

1. Welcome plan
2. 4G $25 SIM Only plans
3. Mobile+ $38/$45 SIM Only plans
4. 4G $55 2-year plans
5. Mobile+ $69/$99/$129/$169 2-year plans
6. $55/$80/$110/$243 2-year plans
7. $50/$75/$105/$238 2-year plans
8. $25/$50/$80 SIM Only plans
9. XS/S/M/L/XL plans (2-year and SIM Only)
10. 4G 3/4/5/6/12 plans (2-year and SIM Only)

The applicable apps will be as below:

Yes. Please ensure that your mobile data access point ("APN") is set to 'shwap'. Please check the configuration based on the steps below:

We have fair usage policies in place to ensure that the activities of some users do not impact other customers to have access to reliable services. If the data usage on the Unlimited Chat, Social and Video add-ons exceed beyond a threshold at any time during the monthly bill cycle, we may impose a speed limit of 1Mbps and you can continue to enjoy the supported apps without any local data charges. Any speed limit imposed will be lifted at the start of your next bill cycle.

For details, visit http://www.starhub.com/fair-usage-policy.

The following are excluded from Unlimited Chat, Social and Video and are chargeable. It will be deducted from your local data bundle:

Unlimited Video - Unlimited data does not cover usages for 3rd party advertisements within the app and access of external links outside of the mentioned app.

Unlimited Social - Unlimited data does not cover usages of external links outside of the mentioned app.

DataShare is currently offered at a promotional price of $2.18/month per subscription (U.P. $10.90). Only the donor will be charged the $2.18/month (with GST), beneficiary is not charged. The monthly recurring charge is fixed regardless of the number of mobile lines you share local data with.

You can share your local data with other data bundled voice plans in the same billing account. Mobile lines that are eligible for data sharing will be displayed in StarHub App DataShare setup page (My Account > Share local data).

OR

My Account DataShare setup page.

Consumer postpaid mobile customers subscribing to the below eligible plans and have at least 2GB data entitlement are eligible for DataShare.

Eligible plans are: Lite Plan/ XS/S/M/L/XL Plans/ SurfHub Plans/ HomeHub Go Mobile plans/ HomeHub Go SurfHub 15 plans/ SmartSurf plans/ SmartSurf HD plans. Customers enjoying the Youth Perks are also eligible for DataShare.

DataShare is not available on the following plans:

• #hellochange Plans ($55/$80/$110/$243 2-year plans)
• 4G Plans ($45/$55/$80/$110 2-year plans)
• Mobile+ Plans ($65/$69/$95/$99/$125/$129/$155/$169 2-year plans)
• SIM Only Plans
  

Yes, you will be able to share your Data Upsize bundle. Customers on Youth Perks (FREE 3GB) are also eligible for DataShare.

For example, if you are on a L plan with DataJump VAS upsize (15GB) your total data entitlement is 23GB (8GB + 15GB) and you will be able to share a maximum of 12GB data.

For detailed instructions to add Plus 3, click here.

For detailed instructions to add DataJump, click .

Upon successful activation of Plus 3/ DataJump, you can proceed to activate DataShare to share your upsized data bundle. Click here for detailed instructions to add DataShare.

No. Once you have set up DataShare, your sharing settings will recur unless otherwise modified or deleted. Modification and deletion of data sharing settings may be performed via StarHub App OR My Account.

Any new/ modification of sharing settings will take place from your next billing cycle. This is subjected to both donor and beneficiary mobile lines being active.

You may proceed to:

StarHub App:

• • Select [My account] at the bottom of the screen.
  • Click on [Share local data].
  • Select the billing account that you wish to activate DataShare and click [Next].
  • Select the mobile number that you wish to share data from, and click [Share data].
  • Click on the drop-down bar to select the mobile number that will be receiving data, and the desired amount of data to be shared. Click [Save] to proceed.
  • Review your sharing settings. Click [Done] to submit.
  • An SMS will be sent to your mobile number upon confirmation and changes will be effective from your next billing cycle.

See guide to activate DataShare on StarHub app here.

OR

My Account:

• • Select the billing account that you wish to activate DataShare and click [Share local data].
  • Select the mobile number that you wish to share data from, and click [Share data].
  • Click on [Add service] on the right side of the screen.
  • Click on the drop-down bar to select the mobile number that will be receiving data, and the desired amount of data to be shared. Click [Next] to proceed.
  • Review your sharing settings. Check both T&Cs boxes to proceed. Click [Confirm] to submit.
  • An SMS will be sent to your mobile number upon confirmation and changes will be effective from your next billing cycle.

You may proceed to:

StarHub App:

• • Select [My account] at the bottom of the screen.
  • Click on [Share local data].
  • Select the billing account that you wish to activate DataShare and click [Next].
  • Select the mobile number that you wish to share data from, and click [Share data].
  • Click on the drop-down bar to select the mobile number that will be receiving data, and the desired amount of data to be shared. Click [Save] to proceed.
  • Review your sharing settings. Click [Done] to submit.
  • An SMS will be sent to your mobile number upon confirmation and changes will be effective from your next billing cycle.

See guide to activate DataShare on StarHub app here.

OR

My Account:

• • Select the billing account that you wish to activate DataShare and click [Share local data].
  • Select the mobile number that you wish to share data from, and click [Share data].
  • Click on [Add service] on the right side of the screen.
  • Click on the drop-down bar to select the mobile number that will be receiving data, and the desired amount of data to be shared. Click [Next] to proceed.
  • Review your sharing settings. Check both T&Cs boxes to proceed. Click [Confirm] to submit.
  • An SMS will be sent to your mobile number upon confirmation and changes will be effective from your next billing cycle.

If your mobile lines belong to the same person/ NRIC but are in different billing accounts, you may proceed to do a mobile line transfer via My Account Manager. Please visit My Services page > Select your mobile line > Select ‘Transfer service to another billing account’ to transfer your mobile line(s).

If the mobile lines are under different people/ NRICs, please visit any StarHub Shop with both account holders present (along with your NRICs) to complete the transaction.