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Account problems? Get help 24/7 with My StarHub app!

Check mobile data usage, pay your bills, and manage your services - all in one app.

  • Check your bills
  • Activate roaming and other services
  • Check account and data usage



SMS Enquiries
Checking your bill
SMS your ❬NRIC❭, bill, ❬StarHub Account No❭ and send to 2455 (e.g. S1234567A, bill, 1.12345678)
Checking your prepaid balance
Dial *123# (An SMS with your prepaid balance will be sent to you within 3 minutes)
Call our Hotline
General Service Hotline Available 24 hours
Call 1633
(or +65 6820 1633 from overseas)
Prepaid Mobile Enquiries Available 24 hours
Call 9850 0000 toll free
(or +65 9850 0000 from overseas)
Billing Enquiries Mondays - Saturdays, 8am - 9pm
Call 1637
(or +65 6820 1637 from overseas)
Sales Hotline Mondays - Sundays, 8am - 9pm
Call 1630
(or +65 6820 1630 from overseas)
StarHub Public Hotline
Call +65 6873 2828

*Roaming calls made to the Customer Service Hotline (+65 6820 1633) from a postpaid mobile line will be capped at $2 per call regardless of the overseas country customer is in. Find out more.

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StarHub Support

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