Need Help?

We're always here for you! Get assistance whenever you need by visiting our Support section or the StarHub Community.


Email Us

Share your feedback with us.


Call Us

Contact us for the various services.

Customer Service Hotline
General and technical enquiries.

Manage your services using My StarHub app or My Account.

You can:

  • Check your contract expiry date
  • View and pay your monthly bills
  • Keep track of local data usage across all your accounts
  • Check and redeem your StarHub Rewards points
  • Update your billing address and personal particulars
  • Add/remove value-added services
  • Modify Mobile subscription package/StarHub TV package
  • Check the latest roaming rates

Call 1633
(or +65 6820 1633 from overseas*)

Operating Period
24 hours

Prepaid Mobile Enquiries

Manage your prepaid service using Happy Prepaid app or Happy *123#.

You can:

  • Check prepaid balance
  • Activate data plans
  • Activate Value Added services
  • Top up
  • Happy transfer (via Happy *123#)

Call 9850 0000 toll free
(or +65 9850 0000 from overseas)

Operating Period
24 hours

Billing Enquiries

Understand your bill and charges, visit our Billing & Payment.

Call 1637
(or +65 6820 1637 from overseas)

Operating Period
Mondays to Saturdays from 8am to 9pm

Sales Hotline


Call 1630
(or +65 6820 1630 from overseas)

Operating Period
Mondays to Sundays from 8am to 9pm

StarHub Public Hotline

Call +65 6873 2828

*Roaming calls made to the Customer Service Hotline (+65 6820 1633) from a postpaid mobile line will be capped at $2 per call regardless of the overseas country customer is in. Find out more.

Locate Us

StarHub Ltd
67 Ubi Avenue 1, #05-01 StarHub Green, Singapore 408942

Visit our


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