How can we help you today?

It’s easy! You can simply sign up for or recontract to any eligible 2Gbps Broadband plan and include a Smart WiFi Pro router to get the free Nintendo Switch whilst stocks last!

*Limited to 1 free premium per customer per service address. Not eligible in conjunction with other free device promotions.

It’s totally hassle-free! The Nintendo Switch will be delivered to the address of your installed broadband service at no cost by our appointed courier company. You will receive a WhatsApp message from the courier company within 7 working days of your order completion/successful service installation date. You can arrange your preferred delivery date and time directly with the courier company.

The delivery schedule starts at 11 am and ends at 8 pm from Monday to Friday and 11 am to 6 pm on Saturday and Sunday. No deliveries will be scheduled on Public Holidays.

Please reach out to the courier company on the number they first contacted you with to request any modification to your agreed date or time of delivery.

Rescheduling of delivery appointment for your Nintendo Switch to be sent to the address of your installed broadband service is free, as long as the courier company has not already attempted to make the delivery. We strongly advise the rescheduling request to be made at least 2 working days in advance for the courier company to make the necessary logistic arrangements.

Please contact the courier company at least 2 working days before your scheduled delivery for them to make the necessary logistic arrangements.

The courier company will contact you again within 3 working days to arrange for re-delivery. Re-deliveries are chargeable at $50 per appointment by Convergent Systems, payable in cash or via Paynow. Delivery date and time for re-delivery will be subject to slot availability.

Yes, someone else can receive the free Nintendo Switch on your behalf.

Yes, Nintendo Switch comes with 1-year local warranty from the date of delivery by the manufacturer. Please retain the copy or image of the Delivery Order as proof of warranty. Kindly ensure that you check your Nintendo Switch upon delivery. StarHub will not be liable for any defects of this premium.

There is no need to register the warranty online. The warranty is based on the serial number on your Nintendo Switch. If the Nintendo Switch is faulty, you just need to visit the service centre for a 1-1 swap.

Service Centre Address
Convergent Systems (S) Pte Ltd
9 Ubi Crescent Singapore 408572
(65) 6337-0177

Service Centre Opening Hours
Weekdays: 9 am-6:30 pm (Service Department: 9:30 am - 6:15 pm)
Closed on Saturdays, Sundays & Public Holidays

Do remind the courier to give you a copy of the Delivery Order on the day of delivery of your Nintendo Switch.

Please reach out to the courier company on the number they first contacted you with to request a copy of the Delivery Order if necessary.

• 1x Nintendo Switch OLED Console
• 1x Nintendo Switch Dock - White
• 1x Joy-Con™ (L)/(R) - White
• 2x Joy-Con™ Wrist Straps
• 1x Joy-Con™ Grip
• 1x High Speed HDMI™ Cable
• 1x Nintendo Switch AC adapter

Please refer to the service agreement to ensure that you signed up for the free Nintendo Switch promotion. If confirmed, you can expect a WhatsApp message from the courier company within 7 working days of your order completion/successful service installation date.

Please refer to the service agreement to ensure that you signed up for the free Nintendo Switch promotion. Kindly allow 7 working days from your order completion/successful service installation for the courier company to contact you about the delivery of your free premium.