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Free OPPO Pad Neo LTE + Buds 2 Promotion
How can I get the free OPPO Pad Neo LTE + Buds 2?
It’s easy! You can simply sign up for or recontract to any eligible 2Gbps Broadband plan and include a Smart WiFi Pro router to get the free OPPO Pad Neo LTE + Buds 2, whilst stocks last! Please refer to eligible plans below or here.
Plan | Free Premium |
2Gbps Broadband Plan at $68.17 /month
HomeHub+ 2G at $111.97/month
| OPPO Pad Neo LTE + Buds 2 worth $520 |
Limited to 1 OPPO Pad Neo LTE + Buds 2 per customer per service address.
What comes in the box with the free OPPO Pad Neo LTE?
- 1x OPPO Pad Neo LTE (available only in Space Grey)
- 1x Charging cable
- 1x Charger
- 1x SIM ejector tool
- 1x Quick start guide
- 1x Warranty card
- 1xOppo Enco Buds2 (FOC buds will be given based on random color, depending on stock availability)
- 1x Charging case
How do I redeem my free OPPO Pad Neo LTE + Buds 2?
It’s totally hassle-free! The free OPPO Pad Neo LTE + Buds 2 will be delivered to you at no cost by our appointed courier company. You’ll receive an SMS from StarHub within 7 working days of your order completion/successful service installation date to arrange for the delivery of the mobile phone.
What time does the delivery start and end each day?
Delivery is on Monday to Saturday, from 9 am to 6 pm.
What do I do if I need to make changes to the delivery date and time of my free OPPO Pad Neo LTE + Buds 2?
You may contact our courier partner at appsupport@jtexpress.sg or 6916 3899 to request a change of date.
Will I be charged if I reschedule the delivery?
Rescheduling your delivery at least one working day in advance before 3 pm is free, Otherwise, there will be a charge of $16.35 for any unsuccessful or rescheduling of delivery.
You will be charged $16.35 per trip for any unsuccessful / rescheduling of delivery.
I missed the delivery appointment for the free OPPO Pad Neo LTE + Buds 2. What should I do, and will I be charged for subsequent delivery arranged?
The courier company will send an SMS notification coupled with their contact details to reschedule the delivery. Delivery date and time for re-delivery will be subject to slot availability. Please note that there will be a charge of $16.35 per trip, payable by cash or PayNow only, for unsuccessful deliveries.
Can my family member receive the free OPPO Pad Neo LTE + Buds 2 on my behalf?
Yes, kindly ensure that the person who will be receiving the mobile phone on your behalf is ready with their original copy of NRIC for verification purposes during the delivery appointment.
Does the free OPPO Pad Neo LTE + Buds 2 come with warranty?
Yes, the free OPPO Pad Neo LTE + Buds 2 comes with warranty. The warranty period for Pad Neo LTE is 2 years and the warranty period for Buds 2 is 1 year. You will be required to bring a copy of your service agreement and delivery order to the service centre if your mobile phone needs servicing. Kindly ensure that you check your free mobile phone upon delivery. StarHub will not be liable for any defects of this premium.
Customer Service Centre:
Velocity @ Novena Square OPPO Service Centre
Address: 238 THOMSON ROAD #03-33/34 NOVENA SQUARE SINGAPORE 307683
Hotline: 69089859
Opening Hours: 11:00 am - 07:00 pm (Closed on Thursdays)
Customer Service Support: https://support.oppo.com/sg/
What happens if I do not receive a copy of the Delivery Order from the courier?
Do remind the courier to give you a copy of the Delivery Order on the day of delivery of your OPPO Pad Neo LTE + Buds 2.
I have not received an SMS from StarHub about the delivery of my free OPPO Pad Neo LTE + Buds 2. What should I do?
Please refer to the service agreement to ensure that you signed up for the free OPPO Pad Neo LTE + Buds 2SMS promotion. If confirmed, you can expect an SMS from StarHub within 7 working days of your order completion/successful service installation date to arrange for the delivery of the mobile phone.
Selected 2Gbps broadband plan and HomeHub+ 2G plan are eligible for Free OPPO Pad Neo LTE + Buds 2. You will enjoy savings of over $214.56 in 2 years if you subscribe to HomeHub+ 2G. On top of that, you can choose a TV+ pass, which is either Entertainment+ or Asian+, and get Netflix premium for free.