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Viu is a localised, legal digital platform, providing online video content in the Asia-Pacific region. Viu provides premium Asian content from Korea, Japan, Thailand, Hong Kong, China, and Taiwan – with English & Chinese subtitles (for selected titles). Simulcast drama and variety series are available, from as fast as 8 hours after its original telecast for Viu Premium members.

Your Asian+ Pass comes with complimentary Viu Premium access. You should have received an SMS or email notification informing you that your access has been enabled.

If you’re unable to activate your Viu Premium access, please reach out to us by sending us a message on Facebook or WhatsApp.

You can activate your complimentary Viu Premium access using your Hub iD as soon as you receive the SMS or email notifying you that your access has been enabled. Just ensure that you have an active subscription to Asian+ Pass.

If you’re an existing Viu Premium subscriber, you’ll need to create a new Viu account with a different email address or social login method (e.g., Facebook login) and link it to your Hub iD.

Do note that your existing Viu Premium subscription directly with Viu will continue. For enquiries, please email enquiry.sg@viu.com.

Unfortunately, your complimentary access to Viu Premium will be terminated as well.

Unfortunately, your complimentary access to Viu Premium will be terminated. The new owner of your StarHub TV+ service will have complimentary access to Viu Premium as long as they keep the Asian+ Pass. They will need to create a Viu account and link it to their Hub iD to start their access.

Your complimentary access to Viu Premium will be paused and you’ll need to re-activate your Viu Premium subscription using your Hub iD once your StarHub TV+ service resumes.

Yes, you can subscribe to Viu Premium as a standalone app subscription. Simply visit our StarHub TV+ Store at www.starhubtvplus.com/store via a desktop web browser and log in with your Hub iD.

Note: StarHub TV+ Store is currently not supported on mobile browsers.

Viu Premium is available at $8.98/month with viewing of up to 1080p (full HD) resolution on supported devices.

If you’re an existing StarHub TV customer, you can simply upgrade to StarHub TV+ with Asian+ Pass or add Asian+ Pass to your existing StarHub TV+ subscription to enjoy complimentary access to Viu Premium.

Currently, there’s no special offer. However, you can enjoy the convenience of paying for your subscription via your StarHub bill.

You have full control and can terminate your Viu Premium subscription anytime. To cancel, log in to My Account > Internet TV. Termination is immediate and the monthly charge will be pro-rated accordingly.

There are no termination fees for Viu Premium. You have full control to choose how long you want to enjoy your Viu Premium subscription.

Your Viu Premium subscription will continue, and you’ll still receive a bill from StarHub regardless of the status of your StarHub Broadband or Postpaid Mobile service.

You can access Viu via the following:

• StarHub TV+ Box or StarHub TV+ Pro
• Android* or iOS mobile app
• Website www.viu.com
• Selected Samsung and LG Smart TV models
• Selected Sony and Prism+ Android TV models
• Apple TV

For the full list of compatible devices, please refer here.

*Note: Android mobile devices without Google Play Store are not supported, e.g. Huawei phones with Huawei App Gallery.

Please refer here for the step-by-step guide.

First, you’ll need to activate your Viu Premium complimentary access using your Hub iD on the Viu mobile app.

Thereafter, you can access the Viu app on the StarHub TV+ Box or StarHub TV+ Pro by following the steps here.

As a Viu Premium subscriber, you can stream on any 3 devices (phone, tablet, or TV) and 1 PC at the same time.

Yes, you can enjoy unlimited downloads with Viu Premium. Simply click on the â sign on the right of each video to start downloading.

Do note that any mobile data used while streaming on Viu Premium will be deducted from your data allowance bundle. A friendly tip: Use your home Wi-Fi to stream to avoid data bill shock, or you can download your favourite shows onto your mobile devices to watch on-the-go without an Internet connection.

Yes, there are selected content on Viu with the following content classifications:

• General - Suitable for all ages.
• Parental Guidance (PG) - Suitable for all, but parents should guide their young.
• Parental Guidance 13 (PG13) - Suitable for persons aged 13 and above but parental guidance is advised for children below 13.
• No Children Under 16 (NC16) - Suitable for persons aged 16 and above.
• Mature 18 (M18) - Suitable for persons aged 18 and above
• Restricted 21 (R21) - Restricted to persons aged 21 and above.

You can set up a Parental Controls Lock with a 4-digit PIN so that children cannot view the restricted content without your permission. For more information, please click here.

Yes, Chromecast is supported on the Viu app. Simply connect the Viu app and your Chromecast device to the same Wi-Fi network and tap the Cast icon on the top right corner of the video.

As Viu SG contents are only accessible within Singapore, you will not be able to access it outside of the region or overseas.

You may refer to the Viu Help Centre at help.viu.com for specific help articles related to Enjoying Viu, My Account, Quick Links, and Features.

For technical assistance, please note down the error information shown and email it to enquiry.sg@viu.com.

If you’ve been logged out of the Viu app on your mobile device, please try the following:

• Go to the Login screen and select Log in (at the top right corner)
• Log in with your Viu account
• Check if you’re on Viu Premium or on a free account

If you’re not on Viu Premium, please follow the activation guide to log in with your Hub iD again.

If you’ve been logged out of the Viu app on your StarHub TV+ Box or StarHub TV+ Pro, please try the following:

• Open the Viu app on your mobile device
• Check if you’re on Viu Premium or on a free account
• If you’re not on Viu Premium, please follow the activation guide to log in with your Hub iD again. After linking, follow these steps to pair your StarHub TV+ Box or StarHub TV+ Pro with your Viu account using your mobile device.
• If you’re already on Viu Premium, please follow these steps to pair your StarHub TV+ Box or StarHub TV+ Pro with your Viu account using your mobile device.