StarHub Online: January - March 2018
Month |
Total Number of Compliments |
Total Number of Complaints |
January |
0.138 |
0.099 |
February |
0.115 |
0.085 |
March |
0.126 |
0.113 |
Breakdown of complaints by complaint types per month:
Details |
Jan |
Feb |
Mar |
Total |
1 |
Company Policies / Procedures |
4 |
6 |
9 |
2 |
Services / Equipments Prices |
4 |
0 |
2 |
3 |
Quality of Service / Equipment |
19 |
21 |
19 |
4 |
Customer / Technical / After Sales Support Services |
24 |
14 |
23 |
5 |
Others |
3 |
5 |
8 |
|
Total |
54 |
46 |
61 |