External FAQs

1/8
What is a payment reminder letter/payment reminder email?
2/8
From when was a charge imposed when I receive a payment reminder letter/payment reminder email?
3/8
Why is there a late payment fee imposed when I receive payment reminder letter/payment reminder email?
4/8
When will I incur a late payment fee?
5/8
How much is the late payment fee?
6/8
I have only received the payment reminder letter/payment reminder email yesterday, must I still pay the late payment fee?
7/8
I have sent in a cheque payment. Why did I still receive the payment reminder letter/payment reminder email?
8/8
Why is my late payment fee waiver request rejected?
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