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Pay bills via Recurring Payment (AutoPay)

Simply sign up for Recurring GIRO or Recurring Credit Card and your payment will be automatically deducted on your monthly bill due date.

Benefits:

√ Hassle-free.

√ No worry about late payment.

√ Avoid late payment fee.

√ Skip the queue for bill payment.

√ Free 100 SMS/MMS for StarHub mobile Postpaid consumers.

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Pay by Recurring GIRO¹

Hassle-free bill payment with GIRO.

Platform	Application Channel	Guide	Bill Account Reference
Online	DBS, POSB	DBS or POSB digibank online Login to your internet banking website using your banking ID and Password, select Pay Bills and Cards, then Add GIRO Arrangement. DBS secure website Sign up following instruction from DBS website with your DBS or POSB card and PIN. My StarHub app Sign up Recurring GIRO via My StarHub app with your StarHub Hub iD and Password by following the instruction from Question 2 of Recurring GIRO FAQ. My Account website Sign up Recurring GIRO via StarHub My Account website with your StarHub Hub iD and Password by following the instruction from Question 2 of Recurring GIRO FAQ.	StarHub Account No.
Online	OCBC ²	OCBC Personal Banking online Login to your personal banking website using your banking ID and Password, select Payments & transfer, then GIRO services. OCBC Mobile Banking app Login to your mobile app using your banking ID and Password, select Pay, then GIRO services and Setup GIRO payment. My StarHub app Sign up Recurring GIRO via My StarHub app with your StarHub Hub iD and Password by following the instruction from Question 2 of Recurring GIRO FAQ. My Account website Sign up Recurring GIRO via StarHub My Account website with your StarHub Hub iD and Password by following the instruction from Question 2 of Recurring GIRO FAQ.	StarHub Payment Code²
Others	AXS Station	AXS station Apply in person with your DBS/POSB ATM card and PIN by selecting Finance, follow by DBS, and select Services and Apply for GIRO.	StarHub Mobile Number/StarHub Account No.
	StarHub Shop	StarHub Main Shops Apply in person with your DBS/POSB ATM card and PIN.	StarHub Mobile Number
	StarHub GIRO Payment Form³	Form submission (i) Download the StarHub Recurring GIRO Payment Application Form (ii) Tick the appropriate box(s), complete Part (1) and (2) of the form with your details and your Postpaid Account's "Payment Code". (iii) Mail it using the postage-paid mailer included with the form.	StarHub Payment Code

Additional Information

Upon approval by your bank³, the following message will appear on your next StarHub bill: "Thank you for paying by GIRO via <Bank Name> account ending in XXX.”
Once this message appears, you will no longer need to send us any payment as the amount will be deducted directly from your bank account monthly. To keep your subscription current, please remember to maintain sufficient funds in your bank account⁴.
To terminate a GIRO arrangement, please complete and return the StarHub Recurring GIRO Payment Termination Form to StarHub using the postage-paid mailer included with the form or fax to 6721-5051.

NOTE:

¹As a StarHub Mobile subscriber, you can enjoy FREE 100 SMS/MMS per month when you pay through GIRO. This is not applicable for SharePlus Plan's Dependent Line(s), DataPack and Employee Plan.
²First party application is accepted at the moment. To sign up GIRO bill payment from third consenting party, please visit other online GIRO application channel.
³The approval of GIRO application using StarHub GIRO Application Form is subject to your bank’s discretion and will require 4 to 6 weeks to be processed. A system generated letter of notification will be sent upon approval.
⁴GIRO arrangement will be terminated if the deduction is unsuccessful with the same rejection reason from your bank for 3 consecutive billing cycle.

Pay by Recurring Credit Card¹

Hassle-free bill payment with Recurring Credit Card using your preferred Visa, MasterCard or American Express credit card.

Platform

Application Channel

Guide

Online

StarHub Online

My StarHub App

Sign up Recurring Credit Card via My StarHub app with your StarHub Hub iD logined by following the instruction from Question 3 of Recurring Credit Card FAQ.

My Account Website

Sign up Recurring Credit Card via StarHub My Account website with your StarHub Hub iD logined by following the instruction from Question 3 of Recurring Credit Card FAQ.

√ Instant approval and setup within minutes.

√ Accepts Visa, MasterCard, and AMEX only.

√ Cards support 3DS – Authentication.

Others

StarHub Recurring Credit Card Application Form

Form submission Instruction:

(i) Download the StarHub Recurring Credit Card Payment Application Form.

(ii) Tick the appropriate box(s), complete Part (1) and (2) of the form with your details and your Postpaid Account's "Payment Code".

(iii) Mail it using the postage-paid mailer included with the form or fax to 6721-5051.

√ Setup within 3 business days from date of form received.

√ Accepts Visa, MasterCard, and AMEX only.

√ Where can I find the Payment Code on my bill?

Additional Information

Upon successful setup², the following message will appear on your next StarHub bill: "Thank you for paying by Credit Card (Ending in XXXX).”
Once this message appears, you will no longer need to send us any payment as the amount will be deducted directly from your credit card account monthly. To keep your subscription current, please remember to maintain sufficient credits in your card account³.
To terminate a Recurring Credit Card arrangement, please complete and return the StarHub Recurring Credit Card Termination form to StarHub using the postage-paid mailer included with the form or fax to 6721-5051.

NOTE:

¹As a StarHub Mobile subscriber, you can enjoy FREE 100 SMS/MMS per month when you pay with recurring credit card. This is not applicable for SharePlus Plan's Dependent Line(s), DataPack and Employee Plan.
²A system generated letter of notification will be sent upon approval.
³Recurring credit card arrangement will be terminated if the deduction is unsuccessful with the same rejection reason from your card issuer for 3 consecutive billing cycle.
With effect from 01 September 2016, StarHub no longer accept Diners Club credit card for Recurring Credit Card application.

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Pay bills via Recurring Payment (AutoPay)

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