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Enjoy hassle-free bill payment with GIRO¹!

• You can either apply online through participating banks that support GIRO or simply fill out the StarHub GIRO application form online. Bank-approved GIRO applications will supersede existing StarHub payment arrangements.

Additional Information

• For an approved GIRO application by your bank:

√ The approval of this application will supersede existing payment instruction for the nominated StarHub Account(s).

√ This authorization will take effect from your next StarHub billing cycle.

√ A system generated letter of notification will be sent upon approval.

√ The StarHub account holder will see the following message on the StarHub bill once the GIRO arrangement is in effect: “Thank you for paying by GIRO via <Bank Name> account ending in XXX”.

• Once the recurring deduction message appears, you will no longer need to send us any payment as the total outstanding balance amount will be deducted directly from your bank account monthly. To keep your subscription current, please remember to maintain sufficient funds in your designated bank account.

• If a recurring payment is rejected on your StarHub bill due date, a system generated notification letter will be sent to you to let you know the payment failed. If there is a consecutive payment failure, you might experience service disruption.

• In general, GIRO arrangement will be automatically terminated if the deduction is unsuccessful with the same GIRO payment rejection reason from your bank for 3 consecutive billing cycle.

• To terminate a GIRO arrangement, please complete and return the StarHub Recurring GIRO Payment Termination Form to StarHub using the postage-paid mailer included with the form or fax to 6721-5051. Termination will be processed within the 3 working days upon receipt and will take effect on the next billing cycle.

NOTE:

• ¹As a StarHub Mobile subscriber, you can enjoy FREE 100 SMS/MMS per month when you pay through GIRO. This is not applicable for SharePlus Plan's Dependent Line(s), DataPack and Employee Plan.
• ²First party application is accepted at the moment. To sign up GIRO bill payment from third consenting party, please visit other online GIRO application channel.
• ³Do note that only original signed GIRO application forms are accepted by the bank for GIRO application. Please mail the original GIRO form to our office address listed below and allow 4 to 6 weeks for the bank to process the application. The approval of GIRO application using StarHub GIRO Application Form is subject to your bank’s discretion.

STARHUB LTD

(GIRO)

SINGAPORE POST CENTRE

P.O. BOX 291

SINGAPORE 914010

Enjoy hassle-free bill payment with Recurring Credit Card¹ using your preferred American Express, Mastercard or Visa card!

• You can either apply or modify your payment method online via our StarHub online channel or use the StarHub recurring payment application form. Approved application or modification will supersede any existing payment arrangement.

Additional Information

• For an approved Recurring Credit Card applications or modifications:

√ The approval of this application or modification will supersede any existing payment instruction for the nominated StarHub Account(s).

√ This authorization will take effect from your next StarHub billing cycle.

√ A system generated letter of notification will be sent upon approval.

√ The StarHub account holder will see the following message on the StarHub bill once the Recurring Credit Card arrangement is in effect: “Thank you for paying by Credit Card (Ending in XXXX).”

• Once the recurring deduction message appears, you will no longer need to send us any payment as the total outstanding balance will be charged directly from your credit card account monthly. To keep your subscription current, please remember to maintain sufficient credits in your designated bank account and have your credit card details up to date.

• If a recurring payment is rejected on your StarHub bill due date, a system generated notification letter will be sent to you to let you know the payment failed. If there is a consecutive payment failure, you might experience service disruption.

• Recurring Credit Card payment arrangement will be automatically terminated if the deduction is unsuccessful with the same credit card payment rejection reason from your bank for 2 consecutive billing cycles.

• To terminate a Recurring Credit Card arrangement, please complete and return the StarHub Recurring Credit Card Termination form to StarHub using the postage-paid mailer included with the form or fax to 6721-5051. Termination will be processed within the 3 working days upon receipt and take effect from next billing cycle.

NOTE:

• ¹As a StarHub Mobile subscriber, you can enjoy FREE 100 SMS/MMS per month when you pay with recurring credit card. This is not applicable for SharePlus Plan's Dependent Line(s), DataPack and Employee Plan.