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Cable broadband is transmitted over Hybrid Fibre-Coaxial network that provides Fibre-to-the Node (FTTN). The fibre connection terminates at the node which is located less than 1km away from the home. The coaxial cable wiring continues the connection from the node into the home.

Fibre Broadband is transmitted over Next Gen NBN that provides Fibre-to-the-home (FTTH). The fibre connection terminates within the home.

Though the transmission of data network and fibre network is different, data transmission speed between FTTH and FTTN is less than I nanosecond. Fibre Broadband is recommended for users who perform multiple bandwidth intensive applications that require high upload speeds.

Yes. You will be able to upgrade to Next Gen NBN subjected to certain terms and conditions. There will however be a new 12 months service commitment.

More details will be provided at a later date.

StarHub recommends that you contact NetLink Trust to have your TP installed. Once your TP has been installed, you can call our sales hotline at 1630 to sign up for Fibre Broadband.

As the termination point is provided by NetLink Trust , any charges incurred will be passed through to StarHub, as a RSP, to charge our customer. In cases where you have missed the initial rollout by NetLink Trust, the charges below will apply.

• HDB - $160.50
• Landed - $288.90
• Cabling - $2.14 per 5m
  After initial 15m from fibre entry point (for Pre- COPIF 2013 buildings)
  After initial 25m from fibre entry point (for COPIF 2013 buildings)
• If patching required at MDF room - $160

The following links will be useful to get additional and up-to-date information on Next Gen NBN:

NetLink Trust Website: www.netlinktrust.com

Nucleus Connect Website: www.nucleusconnect.com/index.php

How to Relocate to a new address.

• Check if your new home is fibre-ready.
• Contact us at 1633 or submit your particulars at least 2-weeks in advance.
• We'll call you within 48 hours to arrange a date for your service installation. Note that relocation charges applies.
• Be present at home for the service installation. We'll set up, secure your Wi-Fi network and help answer any questions. Then you're ready to surf!

Important

• Your new home must be fibre-ready and have an existing fibre termination point to enjoy your Fibre Broadband service.
• If your home's not fibre-ready, alternatively you can sign up to cable broadband. Sign up at our retail store, bring it home and surf instantly.

Cable broadband is transmitted over Hybrid Fibre-Coaxial network that provides Fibre-to-the Node (FTTN). The fibre connection terminates at the node which is located less than 1km away from the home. The coaxial cable wiring continues the connection from the node into the home.

Fibre broadband is transmitted over Next Gen NBN that provides Fibre-to-the-home (FTTH). The fibre connection terminates within the home.

Though the transmission of data network and fibre network is different, data transmission speed between FTTH and FTTN is less than one nanosecond. Fibre broadband is recommended for users who perform multiple bandwidth intensive applications that require high upload speeds.