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Horse Racing Pack Pricing changes



1
Why is StarHub adjusting the monthly subscription of Horse Racing Pack?

Due to the rise of operational cost, there will be a price adjustment on Horse Racing Channel (HRC) from current $16.05 per month to $20 per month (inclusive of GST) from 1 July 2020.


2
I have subscribed to Horse Racing Pack before 1 Jul 2020. How will I be notified on the price adjustment?

Eligible existing customers will receive a SMS notification regarding this price adjustment.


3
I understand that StarHub is providing a rate protection to certain customers, how do I know if I am qualified?

To qualify, you must subscribe to Horse Racing Pack before 1 July 2020.


4
I’ve received a SMS notification regarding the rate protection on Horse Racing Pack, when will this rate protection ends?

To thank you for your support, we’d like to offer you a rate protection of the current subscription price of $16.05/month. This will be reflected in your next bill onwards. No action is required on your part.


5
Will there be a change to the programming since there is a price adjustment on Horse Racing Pack?

No. There will be no change to the programming.


6
I’ve been enjoying complimentary subscription for Horse Racing Pack from Turf Club/Singapore Pools however this complimentary subscription has ended since March 2020, why is this so?

You may wish to clarify this matter with Turf Club/Singapore Pools directly. We are sorry that we are unable to advise on their behalf.