How can we help you today?

Horse Racing Pack Pricing changes

Why is StarHub adjusting the monthly subscription of Horse Racing Pack?

Due to the rise of operational cost, there will be a price adjustment on Horse Racing Channel (HRC) from current $16.05 per month to $20 per month (inclusive of GST) from 1 July 2020.

I have subscribed to Horse Racing Pack before 1 Jul 2020. How will I be notified on the price adjustment?

Eligible existing customers will receive a SMS notification regarding this price adjustment.

I understand that StarHub is providing a rate protection to certain customers, how do I know if I am qualified?

To qualify, you must subscribe to Horse Racing Pack before 1 July 2020.

I’ve received a SMS notification regarding the rate protection on Horse Racing Pack, when will this rate protection ends?

To thank you for your support, we’d like to offer you a rate protection of the current subscription price of $16.05/month. This will be reflected in your next bill onwards. No action is required on your part.

Will there be a change to the programming since there is a price adjustment on Horse Racing Pack?

No. There will be no change to the programming.

I’ve been enjoying complimentary subscription for Horse Racing Pack from Turf Club/Singapore Pools however this complimentary subscription has ended since March 2020, why is this so?

You may wish to clarify this matter with Turf Club/Singapore Pools directly. We are sorry that we are unable to advise on their behalf.