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Star Plan Add-on Services
1
What add-ons can I get for my Star Plan?
You can choose to purchase add-ons for local data, voice, SMS, and IDD. If you're going overseas, roaming add-ons are also available.
Check out the add-on services for Star Plan here.
2
Are these add-ons one-off or recurring?
Local add-ons can be a recurring or one-time subscription, while roaming add-ons are available as a one-time subscription.
3
How do I subscribe to add-ons?
You can subscribe to add-ons on the StarHub App.
4
Can I also purchase the SMS/voice/data/entertainment/gaming add-ons available for 4G/Mobile+ plans and prepaid mobile?
Star Plan have their own set of add-ons.
5
Can I remove recurring add-ons anytime?
Yes, you can remove any recurring add-on via StarHub App up to 1 hour prior to your Star Plan renewal.
6
Will I incur early termination charges if I remove my add-ons?
You will not incur early termination charges if you remove or change your add-ons.
7
I purchased adds-on but did not use them. Can I get a refund?
Successful orders are non-refundable.
8
When do add-ons expire?
All local add-ons are valid till the next renewal date of your Star Plan regardless of when they're purchased.