How can we help you today?

It’s easy! You can simply sign up for or recontract to any eligible 2Gbps Broadband plan and include 2 Smart WiFi Pro router to get the free Xiaomi TV A Pro 55”, whilst stocks last! Please refer to eligible plans below or here.

*Limited to 1 free premium per customer per service address. Not eligible in conjunction with other free device promotions.

It’s totally hassle-free! The free Xiaomi TV A Pro 55” will be delivered to the address of your installed broadband service at no cost by our appointed courier company. You will receive a WhatsApp message from the courier company within 7 working days of your order completion/successful service installation date. You can arrange your preferred delivery date and time directly with the courier company.

Please contact the courier company on the number that they first contacted you with to request for any modification to your agreed date or time of delivery.

Rescheduling the delivery appointment for your free TV to be sent to the address of your installed broadband service is free, if the courier company has not already attempted to make the delivery.

Please ensure to reschedule at least 2 working days in advance of your scheduled delivery for the courier company to make the necessary logistic arrangements.

Please contact the courier company at least 2 working days before your scheduled delivery for them to make the necessary logistic arrangements.

The courier company will contact you again within 3 working days to arrange another delivery. Subsequent deliveries will be chargeable at $59.95 per trip by the courier company, payable directly to the delivery person by cash or PayNow. Re-delivery date and time will be subject to slot availability.

Yes, you can designate someone else to receive the free Xiaomi TV A Pro 55” on your behalf if it is being delivered to the same address where your broadband service is installed.

If you have requested for the TV to be sent to a different address, the courier company will send you a blank copy of a letter of authorisation, which you will need to fill out and send back to them before the delivery appointment can be scheduled. Kindly also ensure that the person who will be receiving the TV on your behalf is ready with their original copy of NRIC for verification purposes during the delivery appointment. Do note that there will be an administration fee of $5.45 for this arrangement, payable directly to the delivery person by cash or PayNow.

Yes, Xiaomi TV A Pro 55” comes with a 3-year local warranty by the manufacturer. Please retain a copy of your Service Agreement as proof of warranty. For more information, you can visit Xiaomi’s official website.

If you have any issues with the TV or warranty, please contact Xiaomi via email at service.sg@xiaomi.com or call their Customer Service Center at 800-852-8196 (Monday to Friday, 9 am - 6 pm).

Kindly ensure that you check your free TV upon delivery and installation. StarHub will not be liable for any defects of this premium.

• 360° bluetooth remote control x 1
• Screws bag x 1
• Stand × 1 (set)
• User manual x 1
• Warranty card x 1
• Power cable x 1

Yes, you may purchase a Wall Mount that comes with free installation at $80 during the delivery of your TV. Please ensure that the delivery and installation of the TV (fixed wall mount) is done on the same trip. Any additional trips for the installation of your TV will be chargeable at $59.95 per trip by the courier company. Payment will be payable directly to the delivery person by cash or PayNow.

Yes, basic set up of TV will be included, such as unboxing the TV, power up, connecting to the internet.

Please refer to the service agreement to ensure that you signed up for the free Xiaomi TV A Pro 55” promotion. If confirmed, you can expect a WhatsApp message from the courier company within 7 working days of your order completion/successful service installation date.

Please refer to the service agreement to ensure that you signed up for the free Xiaomi TV A Pro 55” promotion. If confirmed, kindly allow 7 working days from your order completion/successful service installation date for the courier company to contact you about the delivery of your free premium.

If you have previously received an SMS about the free TV delivery, you can contact the courier company directly on the number provided to check the status of the delivery.