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Free Samsung 50” TV for Samsung S25 Ultra



1
How can I enjoy this promotion?

Purchase the Samsung S25 Ultra with StarHub’s 2-year Device Plan (S/M/L/XL) to receive a SAMSUNG VISION AI SMART TV 50inch QLED QEF1 4K (“Samsung 50” TV”) worth $1,199 for free. This promotion is available exclusively online via starhub.com


2
Who is eligible for this offer?

This promotion is open to:

  • New StarHub mobile customers
  • Existing customers renewing (recontracting) their plan
  • Current customers adding a new line

Customers must sign up for a 2-year Device Plan (S, M, L, or XL) online via starhub.com.


3
Where can I sign up to enjoy this offer?

This offer is available exclusively online via starhub.com.

Not applicable to sign-ups made via:

  • StarHub App
  • My Account portal
  • StarHub Shops or any physical retail outlets

4
Can I get the free TV if I sign up in-store or through the StarHub app?

No. Purchases made at our physical shops or via the StarHub app won’t be eligible to claim the free Samsung 50” TV. To enjoy this offer, please sign up via our online store here.


5
When does this promotion end?

The promotion is available for a limited time only. StarHub reserves the right to end the promotion at any time without prior notice.


6
When and how will I receive the free Samsung 50” TV?

The TV will be delivered together with your mobile device. You can select your preferred delivery time during checkout. Please note: Delivery timelines may vary depending on stock availability and scheduling.


7
Is there any cost involved in getting the Samsung 50” TV?

You will enjoy free delivery as part of this promotion; however, set-up and installation or disposal services are not included and will not be provided by StarHub.  Should you require assistance with mounting or installation, please arrange this separately with Samsung or with your chosen installation provider. Fees will apply for these additional services.


8
Will TV set-up, installation or wall mounting service be included?

No, these services are not included as part of the promotion. If required, please arrange for these separately with Samsung or with your chosen installation provider. Fees will apply for these additional services.


9
Where can I get support for my Samsung TV?

10
Can I exchange the Samsung 50” TV for cash or another item?

No. The free TV is not exchangeable for cash, credit, or other products.


11
What if I cancel or change my plan after signing up?

If you cancel your mobile plan or fail to meet the eligibility criteria, StarHub reserves the right to withdraw the promotion and/or charge you the full retail value of the TV.


12
Can I get the serial number of the TV that was delivered to me?

We are unable to provide the serial number of the TV unit. For warranty or support purposes, you can find it on the original box/packaging or on the back of the TV unit. 


13
Where can I find the full terms and conditions?

You can view the full mobile terms and conditions at: starhub.com/mobiletnc.