How can we help you today?

Samsung Galaxy Z Fold5, Z Flip5, Tab S9 Series and Watch6 Series Launch



1
How much will StarHub be selling the Samsung Galaxy Z Fold5, Z Flip5, Tab S9 Series and Watch6 Series?

You can find out more about the Samsung Galaxy device prices on the StarHub Online Store.


2
Where can I buy the Samsung Galaxy Z Fold5, Z Flip5, Tab S9 Series and Watch6 Series?

You can purchase the Samsung Galaxy devices via the StarHub Online Store or walk in to any StarHub Shop. Stocks are subject to availability, on a first-come-first-serve basis.


3
What is the internal memory capacity for the new Samsung Galaxy Z Fold5 and Z Flip5?

The Samsung Galaxy Z Series is available in 256GB, 512GB and 1TB.


4
What are the available colours for the new Samsung Galaxy Z Fold5, Z Flip5, Tab S9 Series and Watch6 Series?
Device ModelColours
Galaxy Z Fold5 Phantom Black, Cream, and Icy Blue
Galaxy Z Flip5Graphite, Cream, Lavender, and Mint
Galaxy Tab S9 SeriesGraphite and Beige
Galaxy Watch6 SeriesGraphite, Silver, and Gold

5
What are the current promotions for the Samsung Galaxy Z Fold5, Z Flip5, Tab S9 Series and Watch6 Series?
Device ModelPromotion
Galaxy Z Fold5
  • Free 6 months’ access to Premier League worth $242
  • 1 year Samsung Care+ Screen Care worth $171
  • Additional trade-in value of $250 with Overtrade*
  • Free Galaxy Buds2 worth $250 for Trust customers
  • Up to $200 with EasyGo
Galaxy Z Flip5
  • Free 6 months’ access to Premier League worth $242
  • 1 year Samsung Care+ Screen Care worth $121
  • Additional trade-in value of $200 with Overtrade*
  • Free Galaxy Buds2 worth $250 for Trust customers
Galaxy Tab S9 Series
  • Free 6 months’ access to Premier League worth $242
  • Book Cover Keyboard worth up to $318
  • Microsoft Office 365 (1 year), Wireless Mouse and 45w adapter worth $233
  • Additional trade-in value of $250 with Overtrade*
Galaxy Watch6 Series
  • Watch6 Fabric Band worth $68
  • Watch6 Hybrid Leather Band worth $78
  • Additional trade-in value of $50 with Overtrade*

Please note that these promotions are subject to change without any prior notice.

A redemption QR Code will be delivered together with your device upon successful purchase. Kindly follow the instructions on the redemption QR Code and claim your FREE premium by 15 October 2023 via the Samsung Members App or the Samsung redemption website.

Free Galaxy Buds2 worth $250 for Trust customers applies to StarHub customers who pay with Trust bank cards. In the Samsung redemption portal, a screenshot of payment to StarHub must be attached together with your StarHub receipt.

*You can get the Overtrade amount when you trade-in any device from 26 July – 15 September 2023 by clicking the trade-in link from your order confirmation. Just follow the steps and provide proof of purchase on the Trade-in page.

No redemption is required for Samsung Care+ Screen Care.


6
How can I check if the Samsung Galaxy Z Fold5, Z Flip5, Tab S9 Series and Watch6 Series is available at StarHub shops?

You may check the stock availability for the Samsung Galaxy Z Fold5, Z Flip5, Tab S9 Series and Watch6 Series here before heading to the nearest StarHub shop.


7
How do I get the Samsung Galaxy Z Fold5, Z Flip5, Tab S9 Series and Watch6 Series at $0 upfront?

You can get the Samsung Galaxy devices at $0 upfront, with 0% interest on monthly instalments when you sign up for a SIM Only plan with EasyGo! Simply select your preferred payment plan under “Terms of Payment” before you add the device into your basket. Find out more about EasyGo here.


8
I've signed up for a SIM Only plan and purchased a device with EasyGo. Can I do the same for the Samsung Galaxy Z Fold5, Z Flip5, Tab S9 Series and Watch6 Series?

You’ll be able to purchase the Samsung Galaxy devices with a SIM Only plan, up to a maximum of 6 lines, subject to eligibility. To check your eligibility, head over to our Online Store, log in via your Hub iD, and select SIM Only plan with EasyGo. If you’re eligible, you’ll be able to complete your transaction. Find out more about EasyGo here.


9
Are the Samsung Galaxy Z Fold5 and Z Flip5 carrier-locked?

No, phones purchased with StarHub are not carrier-locked.


10
I’m facing some technical issues while trying to redeem the free premiums I got from the pre-order via Samsung Members App. What should I do?

Not to worry, you can also redeem the free premiums online here. Should you need further assistance, kindly reach out to the Samsung Support Team.


11
How do I redeem my Samsung Galaxy devices that I have pre-order from 26 July 2023 - 10 August 2023?

A redemption QR Code will be delivered together with your device on your selected delivery date upon successful online pre-order. Kindly follow the instructions on the redemption QR Code and claim your FREE premium by 11 October 2023 via the Samsung Members App or the Samsung redemption website.


12
How can I redeem the free premiums with Samsung Galaxy devices purchase?

Please reach out to the Samsung Support Team with your purchase details for assistance with the redemption. Alternatively, you can click here.

Free 6 months access to Premier League worth $242


1
What is Premier League?

Premier League is the top-level football division in England contested by 20 clubs each season. The season usually runs from August to May on an accumulated point system, and the winner of the season will be awarded to the team that has the highest points after playing 38 matches.


2
How many matches are there in each Premier League season?

There will be 380 matches in each Premier League season, with each team playing 38 matches.


3
When does the Premier League season take place?

For 2023/2024 season, the Premier League will be from 12 August 2023 till 19 May 2024.


4
Who has the broadcast rights to Premier League currently?

StarHub has been awarded the broadcast rights to Premier League in Singapore for 6 years, starting from the 2022/2023 Premier League season. Find out more at https://www.premierleague.com/.


5
How do I watch Premier League on my new Samsung mobile phone?

It is easy. Just follow 4 simple steps below.

Step 1: Log in to redeem on https://voucher.starhubtvplus.com/redeem with your Hub iD

Step 2: Enter the unique code found on your email from StarHub.

Step 3: To watch on your mobile, download and install the StarHub TV+ app from Apple App Store or Google Play Store.

Step 4: Launch the StarHub TV+ app from your latest Samsung mobile and tune in to Hub Premier channels to enjoy Premier League

Alternatively, enjoy the games on your desktop at www.starhubtvplus.com or download StarHub TV+ app on Google Play Store on your Android TV.


6
How do I receive and activate the free 6-month Premier League pass?

You will receive an email from us with the unique code in 3-7 business days. Follow the simple steps to activate your access. Please activate Premier League pass before 31st October 2023.


7
Who can I find for support if I cannot activate the 6-month Premier League code?

Not to worry! Simply reach out to us here for us to assist you.


8
I didn’t receive/lost the 6-month Premier League code. Who can I reach out for support?

Not to worry! Simply reach out to us here for us to assist you.


9
I’m subscribed to the Premier League channels. Do I need to pay extra to watch it on StarHub TV+ app?

You’ll be able to catch Premier League on StarHub TV+ app anytime, anywhere without any additional cost on your StarHub mobile line! Ensure that your mobile data access point (APN) is set to "shwap" in order to not get any data charges.

You’ll be able to register up to 5 devices and up to 2 streams simultaneously – given these are all within the same household.


10
Can I use the free 6 month pass with my existing Premier League subscription?

No, you can’t use the free 6 month pass to knock off your existing Premier League subscription. You can only use the free pass on a new Hub ID.


11
(SME Promo) Who is eligible to enjoy free 6 months Premier League access?

New SME customers can enjoy 6 months of personal Premier League access, on us!

  • Sign up for a Lite, Biz+ Lite, Biz+ Value, Biz+ Premium, or Biz+ Pro mobile plan and have your line activated from 1 September to 15 October 2023.

  • Purchase a Samsung Galaxy Z Fold5, Z Flip5, or Tab S9 Series with your plan.

  • Free Premier League access is not applicable for business IPTV plans or business usage.


12
(SME Promo) Can I use my free Premier League access to broadcast matches at my place of business?

Your free Premier League access is exclusively for your personal enjoyment. It is not applicable for business IPTV plans or business usage.