10,000 Maximum Mbps symmetrical speed on XGS-PON ~40 sec To download a 50GB 4K movie at full speed 4+ Users Simultaneous 4K streaming, gaming, and working

In This Guide

  1. What is 10Gbps broadband and how fast is it?
  2. How does 10Gbps compare to 3Gbps and 5Gbps?
  3. What makes 10Gbps so fast? The technology behind it
  4. XGS-PON vs GPON: what is the difference?
  5. Who benefits from 10Gbps broadband?
  6. How do you set up 10Gbps at home?
  7. Common myths about 10Gbps

What is 10Gbps broadband and how fast is it?

10Gbps broadband is a fibre internet connection with a maximum speed of up to 10,000 megabits per second. It is the fastest home broadband tier available in Singapore, running on a newer fibre technology called XGS-PON.

To see the difference in practice: a full 4K movie (about 50GB) downloads in around 40 seconds. A 100GB game installs in under two minutes. And because 10Gbps is symmetrical, your upload speed matches your download speed, so backing up photos to the cloud or uploading videos happens at the same pace.

10Gbps vs 1Gbps loading speed comparison

Gbps vs GB/s: Why the Numbers Look Different

Internet speed is measured in gigabits (Gb), while file sizes are measured in gigabytes (GB). There are 8 bits in 1 byte, so 10Gbps translates to about 1.25GB per second of actual file transfer. When you see a 50GB download, divide 50 by 1.25 and you get roughly 40 seconds at full speed.

How does 10Gbps compare to
3Gbps and 5Gbps?


All 3 UltraSpeed tiers run on the same XGS-PON fibre network, so you get symmetrical speeds (upload equals download) on every plan. The difference is how much total bandwidth your household has to share. Here is how the numbers compare on everyday tasks.

Task 3Gbps 5Gbps 10Gbps
Download a 50GB 4K movie ~2.2 min ~1.3 min ~40 sec
Download a 100GB game ~4.4 min ~2.6 min ~80 sec
Upload a 10GB video ~27 sec ~16 sec ~8 sec
Back up 500GB to cloud ~22 min ~13 min ~6.5 min
Smooth 4K streaming for 1–2 users 2–4 users 4+ users

Times assume symmetrical speeds at theoretical maximums. Real-world speeds depend on your router, cabling, and network conditions.

What About Real-World Speeds?

You will not hit the full 10,000Mbps on a speed test. Over a wired connection, expect around 6,500 to 8,500Mbps. Over WiFi 7, individual devices typically reach 2,000 to 3,000Mbps. This is normal across all router brands. The benefit is the shared pool: 10Gbps of total bandwidth means every device in your home performs better, even if no single device uses it all.

What makes 10Gbps broadband so fast?


The fibre-optic technology your connection runs on. All broadband in Singapore travels through fibre-optic cables, but the standard on each end of the cable determines how much speed you get. Think of the cable as a road and the standard as the speed limit: the same road with a higher speed limit moves more traffic.

Most homes in Singapore still run on a standard called GPON, which was built for speeds up to 2.5Gbps. 10Gbps broadband uses a newer standard called XGS-PON, designed from the ground up for 10Gbps symmetrical speeds. The difference is not in the fibre cable itself (the same cable works for both), but in the equipment on each end processing your data.
 

1 Symmetrical speeds

On GPON, your upload speed is much slower than your download (1.25Gbps upload vs 2.5Gbps download). On XGS-PON, both directions run at the same speed: up to 10Gbps. This means uploading files, video calls, and cloud backups are as fast as downloading.

2 Lower latency

Latency is the delay between sending a request and getting a response. XGS-PON processes data faster than GPON, which means less lag when gaming, smoother video calls, and more responsive browsing.

3 More headroom for multiple devices

With 10Gbps of total bandwidth, every device in your home gets a larger share of speed. Even during peak hours when everyone is online, no single activity (a game download, a 4K stream, a Zoom call) has to compete with the others for bandwidth.

XGS-PON vs GPON


GPON and XGS-PON are both fibre-optic standards, but they were designed for different eras of internet usage. GPON was built when most households needed less than 1Gbps. XGS-PON was built for today's multi-device, high-bandwidth homes. Here are the key specifications and what each one means in plain terms.

Key specifications explained

Spec What it means What to look for
Max download speed How fast data reaches you. Affects streaming, browsing, and game downloads. Higher is better
Max upload speed How fast data leaves your home. Affects video calls, cloud backups, and social media uploads. Higher is better
Symmetrical speeds Whether upload and download run at the same speed. If not, uploads are slower than downloads. Yes is better
Coexists with older standards Whether upgrading requires new fibre cabling in your home, or works over your existing cable. Yes is better (no rewiring needed)

GPON vs XG-PON vs XGS-PON

  GPON XG-PON XGS-PON
Max download speed 2.5 Gbps 10 Gbps 10 Gbps
Max upload speed 1.25 Gbps 2.5 Gbps 10 Gbps
Symmetrical speeds No No Yes
Works over existing fibre cable N/A Yes Yes

Where You Feel the Difference Most

Upload speed. On GPON, uploading a 10GB video takes about a minute because the upload ceiling is 1.25Gbps. On XGS-PON, the same upload finishes in roughly 8 seconds. If you back up files to the cloud, post content online, or rely on video calls for work, the symmetrical speed on XGS-PON is the single biggest improvement you will notice.

Who benefits from 10Gbps broadband?


If any of these situations sound familiar, 10Gbps broadband solves the problem at the source.
 

Your internet slows down in the evening

Everyone gets home and starts streaming, gaming, and scrolling at the same time. On a lower-tier plan, the bandwidth gets divided and each person's experience suffers. With 10Gbps, there is enough total bandwidth for four or more people to stream 4K, game, and video-call simultaneously without any of it slowing down.

Game downloads take forever and block everything else

A 100GB game update on a slower connection ties up bandwidth for minutes, and everyone else in the house feels it. On 10Gbps, the same download finishes in about 80 seconds over a wired link, and the rest of the household barely notices it happened.

Video calls freeze or drop quality during work hours

When someone else in the house starts a large download or streams a video while you are on a work call, your call quality drops. 10Gbps gives your video call its own lane of bandwidth so it stays stable regardless of what else is happening on the network.

Uploading files or backing up to the cloud takes too long

Older connections have much slower upload speeds than download speeds. If you upload videos for work, back up photos to Google Drive or iCloud, or post content to social media, the symmetrical 10Gbps upload on XGS-PON makes these tasks finish in seconds instead of minutes.

Your smart home devices seem to slow everything down

Security cameras, robot vacuums, smart speakers, and IoT sensors all consume bandwidth in the background. On a smaller plan, these devices eat into the speed available for your streaming and browsing. 10Gbps provides enough headroom for dozens of connected devices without affecting your core experience.

How do you set up 10Gbps at home?


Your broadband connection is a chain of equipment between the fibre cable in your wall and the device in your hand. Each link in the chain needs to support 10Gbps, because the slowest link sets the speed for everything behind it. Here are the five links, starting from the wall.
 

1 Fibre Termination Point (the wall box). This is the small box on your wall, usually in the living room or utility area, where the fibre cable from your building enters your home. It is already installed by NetLink Trust and does not need to be changed for 10Gbps.
2 ONT or ONR (your fibre terminal). This device plugs into the wall box and converts the fibre-optic signal into an internet connection your router understands. An ONT is a standalone box needing a separate router. An ONR combines the fibre terminal and router into one device. StarHub provides this when you sign up, and a technician installs it for you.
3 Router (your WiFi broadcaster). The router takes the internet from the ONT and sends it to all your devices, wirelessly over WiFi and through ethernet cables. For 10Gbps, the router needs a 10Gbps WAN port (connecting to the ONT) and at least one 10Gbps LAN port (connecting to wired devices). StarHub's 10Gbps plan includes a TP-Link EB810v WiFi 7 router with these ports built in.
4 Ethernet cables (for wired connections). These are the cables running from your router to devices like desktops, gaming consoles, or smart TVs. For 10Gbps, use Cat6a cables. Older Cat5e cables are limited to 1Gbps and will bottleneck your connection. Look at the text printed on your existing cables to check which type you have.
5 Your devices (phones, laptops, smart TVs). Devices on WiFi benefit from the larger bandwidth pool automatically. For the highest wired speed on a specific device, it needs a 10Gbps network port or adapter. Most people do not need this, because the 10Gbps benefit is the total shared bandwidth across all your devices, not one device hitting peak speed.

Which router supports 10Gbps?
Any router with at least one 10Gbps WAN port and one 10Gbps LAN port. If you prefer your own hardware over the included TP-Link EB810v, popular options include the TP-Link Archer BE800, ASUS ROG Rapture GT-BE98 Pro, and NETGEAR Orbi 970 Series. For more on the fibre terminal options, see our ONT vs ONR guide.

 

Skip the hassle: let our HubTroopers handle it

Figuring out ONTs, port types, and cable categories is not something you need to do yourself. When you sign up for a StarHub 10Gbps plan, our HubTroopers handle the entire setup at no extra cost.
 

Install your ONT and router

A technician sets up your fibre terminal and WiFi 7 router, connects them, and tests the connection.

Recommend the best router placement

Router position affects WiFi coverage significantly. HubTroopers assess your home layout and place the router where it provides the strongest signal to every room.

Advise on mesh setup for larger homes

If you live in a multi-storey house, landed property, or large flat, a single router might not cover every room. HubTroopers advise on how many mesh units you need and where to place them.

Common myths about 10Gbps broadband


A few misconceptions come up often. Here is the reality behind each one.

"I just upgraded to 10Gbps, why is my Speedtest only showing 500Mbps?"

No WiFi standard delivers 10Gbps to a single device today. WiFi 7 reaches roughly 2,000 to 3,000Mbps in ideal conditions. The benefit of 10Gbps on WiFi is a larger shared bandwidth pool, so every wireless device gets a bigger share and performs better than on a slower plan.

"Nobody needs speeds this fast"

No single device needs 10Gbps. But your household has many devices online at once: smart TVs, laptops, phones, security cameras, and IoT gadgets all pull from the same connection. 10Gbps ensures every device gets enough bandwidth to run well at the same time, especially during peak evening hours.

"I need to rewire my home to get 10Gbps"

XGS-PON runs over the same fibre cable already installed in your home. The upgrade involves swapping your fibre terminal equipment (ONT or ONR) and activating the service. No new cabling is needed.

"10Gbps means 10 gigabytes per second"

Gigabits (Gb) and gigabytes (GB) are different units. There are 8 bits in 1 byte, so 10Gbps equals 1.25GB per second. When you see download speeds quoted in Gbps, divide by 8 to get the actual file transfer rate in gigabytes per second.

Frequently Asked Questions

Quick answers to the most common questions about 10Gbps broadband in Singapore.

Q How fast is 10Gbps internet in real-world use?

Over a wired connection with the right equipment, expect 6,500 to 8,500Mbps. Over WiFi 7, individual devices reach roughly 2,000 to 3,000Mbps. The full 10Gbps is shared across all connected devices.

Q What is the difference between XGS-PON and GPON?

GPON supports up to 2.5Gbps download and 1.25Gbps upload. XGS-PON supports 10Gbps in both directions (symmetrical). Both use the same fibre cable, so upgrading does not require new cabling in your home.

Q Which router supports 10Gbps broadband?

Any router with at least one 10Gbps WAN port and one 10Gbps LAN port. StarHub's 10Gbps plan includes a TP-Link EB810v WiFi 7 router with the required ports at no extra cost.

Q Do I need to replace my fibre cable to get 10Gbps?

No. XGS-PON runs on the same fibre cable as GPON using different wavelengths. The upgrade swaps your terminal equipment and activates the new service. Your fibre stays the same.

Q What ethernet cable do I need for 10Gbps?

Cat6a at minimum, which supports 10Gbps at distances up to 100 metres. Cat7 and Cat8 also work. Older Cat5e cables are limited to 1Gbps and will bottleneck your connection.

Get 10Gbps broadband with a free WiFi 7 router

ULTRASPEED 10GBPS

$59.34/mth

With ONT + WiFi 7 router

Performance advantages

• Smooth 4K streaming for 4+ users and devices

• Ultra-fast, ultra-low latency gaming

What you get

• 1 free TP-Link EB810v WiFi 7 router (Tri-band BE22000)

• Free 12 months CyberProtect 3

View 10Gbps Plans

Disclaimer:
This content is provided for general information and convenience. While we take care in preparing our articles, readers should refer to official sources or professional advice for specific, up-to-date details.

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