The Hub Troopers

With StarHub Broadband, you get to enjoy the support of the Hub Troopers, a dedicated team of technical experts in home networking and home entertainment solutions. They are specially selected for their experience in assessing your needs and resolving problems to help you make the most out of your equipment or devices.

Services provided by the Hub Troopers:

  • Installation and set-up
  • WiFi assessment
  • Home networking

The Hub Troopers specialises in equipment/devices that are provided or sold by StarHub. They are:

  • Network equipment such as modems and optical terminal equipment for StarHub Broadband.
  • TV set-top boxes for StarHub TV.
  • Wireless routers, mesh WiFi systems and WiFi extender/repeater.

For equipment/devices that are not provided or sold by StarHub, support are provided on best effort basis, at an installation fee of $54.50 (w/GST) per connection.

Services not provided includes:

  • Computer virus or spyware
  • Computer reformatting and recovering

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