Mobile Broadband Typical Speed
Mobile Broadband Typical Speed FAQ
It is an IDA initiative to provide consumers additional information about the quality of their broadband connections and to increase awareness about the broadband quality in accessing content and services over the Internet.
Typical Speed Range represents the range of speed that user can achieve when using StarHub broadband service for purposes such as sending and receiving e-mail, surfing the Internet, and watching streaming video.
It is important to note that the typical download speed range represents what a user is likely to experience in actual conditions when accessing mobile Internet. A user’s experience with download speed will vary as there are many factors that can affect the download speed such as:
Our chart illustrates that generally, a user should experience the typical download speed range around 80% of the time.
- Location and time of accessing
- Amount of network traffic
- Accessing on the move or in stationary position
- Performance of the device
- Web servers condition of websites
- Environmental factors
The typical download speed range is measured based on outdoor coverage.
Yes, StarHub attempts to measure the typical download speeds at various parts of Singapore during each quarter. The test locations will change on a quarterly basis.
Yes. The measurement test attempts to simulate what an end-user will typically encounter in a normal usage condition. Therefore, the measurement results do factor in the environment, Internet traffic condition, equipment used, etc.
Top 5 questions:
- 1. I am travelling overseas, how can I activate roaming or manage data?
- 2. How do I pay my bills online?
- 3. How do I check the speed of my broadband connection?
- 4. How do I check the balance on my prepaid card?
- 5. I am moving house, how do I migrate all of my StarHub services to the new residential address?