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Mobile

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Free Samsung 50” TV for Samsung S25 Ultra

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Prepaid Roaming FAQ

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Devices

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Mobile Network

Network Management – Mobile

Broadband

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Wireless Technologies & Limitations Wi-Fi

Fibre Broadband

Top-up Xiaomi Smart Home Bundle for Broadband and HomeHub+ Plans

Samsung 50” UHD TV with Broadband or HomeHub plans

Top-up Xiaomi S Mini LED TV with for Broadband and HomeHub+ Plans

2Gbps Fibre Broadband

Top up with 1Gbps Plans

Sennheiser Headphones - Top up with Broadband or HomeHub plans FAQ

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Typical Broadband Speed FAQ

DVH (Digital Voice Home) Block Overseas Call -VAS FAQ

Network

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Wireless Broadband

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Ceased

FAQ for Broadband Shield/Broadband Shield Plus (“Broadband Shield”) Sunsetting

Cessation of Digital Voice Global Service

Relocation

Relocation FAQ and Charges

TV & Entertainment

StarHub TV+

StarHub TV+ App and Web Portal FAQs

StarHub Wireless Surround Speakers designed for TV+ Pro FAQs

StarHub Smart Remote FAQs

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Fibre TV

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Streaming Apps

Amazon Prime Membership – TV+, Broadband and HomeHub+ FAQs

Streaming Apps (Hub iD)

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Features

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Sports and Events

FAQs for Premier League on StarHub

Horse Racing on StarHub TV FAQs

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2025 NBA Season - Playoffs onwards

FA Community Shield & Emirates FA Cup FAQs

Badminton World Federation

Content and Channel Updates

Launch of Hub Ruyi Channel FAQs

Cantonese Pack FAQs

Ceased

Discontinuation of On Demand Channels on Fibre TV

Cessation of SEA Today

Cessation of tvN

Billing

Additional Charges for StarHub TV

Revision of Fibre TV Set-Top Box rental fee

Others

Transfer of StarHub TV / Broadband Service Application Form

Relocation FAQ and Charges

Voice

Topics

Registration Guidelines for Digital Voice Services

Digital Voice Home

Introduction to Digital Voice Home

Digital Voice Home – Subscription

Digital Voice Home – IDD

Digital Voice Home – Value-Added Services (VAS)

Digital Voice Global

Service Related Charges

International Calls

IDD International Calls FAQs

Bundles

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