Guide to Netflix Account Activation

1/1
Activating/Linking your Netflix Account under HomeHub Plus

About HomeHub Plus

1/19
What is the new HomeHub Plus?
2/19
What is the contract period?
3/19
How much does it cost and how does it compare?
4/19
What are the add-on services?
5/19
I am an existing customer, am I eligible to sign up for the new HomeHub Plus?
6/19
I already have a Netflix account, can I sign up for HomeHub Plus?
7/19
How do I sign up for HomeHub Plus?
8/19
When will my HomeHub Plus subscription or contract commence?
9/19
Can I transfer my HomeHub Plus contract to another person?
10/19
After the suspension or termination of my HomeHub Plus subscription, I received a notification that my Netflix subscription will resume on my method of payment on file with Netflix. Why is that so?
11/19
Can I terminate any of the individual service(s) under HomeHub Plus?
12/19
Can I terminate my HomeHub Plus subscription anytime I want?
13/19
What are the Early Termination Charges for HomeHub Plus subscription?
14/19
Can I request for different billing address for StarHub Entertainment, Fibre Broadband and Netflix services in my HomeHub Plus subscription?
15/19
Can I request for the services to be utilised in different addresses?
16/19
I have an existing home phone line with StarHub, can I use the same number for HomeHub Plus?
17/19
What will happen to my existing home phone line if I recontract to the new HomeHub Plus without adding a Digital Voice Home service?
18/19
Can I terminate my home phone line under the new HomeHub Plus subscription?
19/19
What other discounts and privileges can I enjoy on HomeHub Plus?

About Netflix

1/20
What is Netflix?
2/20
What is the Netflix plan included in HomeHub Plus? Can I change the plan?
3/20
Will I get one-month free Netflix trial under the HomeHub Plus subscription?
4/20
Can I start watching Netflix shows straight after taking the HomeHub Plus subscription?
5/20
How do I activate or link my Netflix account to HomeHub Plus?
6/20
I have yet to receive the SMS and/or email to activate my Netflix account. What should I do?
7/20
Can I link my existing Netflix account to my HomeHub Plus subscription?
8/20
Will my existing Netflix account be automatically linked to my HomeHub Plus subscription?
9/20
What happens if I link an existing Netflix Basic/ Standard/ Premium Plan to the HomeHub Plus subscription?
10/20
Can I upgrade or downgrade my Netflix Plan after signing up to HomeHub Plus?
11/20
Will I be able to keep my Netflix profiles after linking my existing Netflix account to HomeHub Plus?
12/20
What will happen if I do not complete my Netflix activation journey?
13/20
I have used the wrong email address for my Netflix account. What should I do?
14/20
I forgot the email address used for my Netflix account. What should I do?
15/20
What will happen to my Netflix account when I terminate or suspend my HomeHub Plus subscription?
16/20
Where can I watch Netflix?
17/20
How can I watch Netflix via my set-top box? Can existing Netflix customers, including those without a HomeHub Plus plan access Netflix on the StarHub set top box? Can customers subscribe to Netflix on their StarHub set-top box?
18/20
How do I manage my Netflix subscription?
19/20
I'm looking for a TV show or a movie on Netflix and can't find it. My favourite TV show or movie used to be on Netflix, but now I can't find it. Why is some content available in one country but not another? When will my favourite TV show or movie be available on Netflix?
20/20
How can I contact Netflix customer support?
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