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From compromising our personal data, to making unauthorised purchases under our names, it’s safe to say that the modern cybercriminal has no shortage of methods and avenues to harass their victims.

In fact, with technology and the Internet so deeply rooted in our lives, these criminals can even target and attack us from halfway across the globe, and this constant, unpredictable threat is exactly why we need to be ready for them.

Enter StarHub’s CyberProtect and CyberCover – two partners-in-crime (so to speak) that work together, like socks and shoes, to protect users from the ever-growing plethora of cyberspace threats. Of course, if this all seems very sudden and confusing – don’t fret. We’re here to take a look at what exactly these two services are, what they can do for us, and why you’ll want both of them in your corner when it comes to cybersecurity.

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1. You'll get round-the-clock cybersecurity protection


Building on the analogy above, CyberProtect is the “shoe” in this equation - an online security service that safeguards your devices from the Internet’s nastier inhabitants. Meanwhile, CyberCover operates as the metaphorical sock - an additional layer of cybersecurity insurance coverage for when (and if) cybercriminals manage to poke their noses where they don’t belong.

Here, it’s worth pointing out that those attempting to break through CyberProtect will certainly be in for a tough, if not impossible task. Not only is it certified by multi-award-winning cybersecurity provider F-Secure, but you’ll be happy to know that the protection remains in place for as long as the device in question possesses a license. Indeed, that includes times when you’re offline too!

Among other features, CyberProtect is able to automatically block undesirable content like malware and guarantee secure browsing for users, the latter of which it accomplishes by encrypting your connection to a VPN. All in all, the service ensures solid all-around cyber protection 24/7, and the algorithm is constantly updated by F-Secure, allowing it to combat the latest threats with ease. 

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2. There's insurance coverage if things go south


Even with CyberProtect standing guard, there’s always room for a contingency, and that’s where CyberCover comes into play.

Admittedly, the latter doesn’t afford you direct “cyber protection” per se, but that’s because it’s more of a safety net than a shield. Primarily, CyberCover (which is underwritten by Chubb Insurance Singapore Limited) helps users mitigate the financial losses that they might otherwise have suffered as a result of cybercrime.

It offers cybersecurity insurance coverage of up to S$13,000 that can be used to offset a variety of costs, such as legal consultations, fraudulent purchases and even trauma counselling sessions for cyberbullying victims.

sad boy with computer

Naturally, those of us with school-going children might be more concerned with that last mention, and for good reason. In our society, the anonymity provided by the Internet is indeed a powerful tool for a multitude of reasons, but by that same token, it can also be weaponised, and cyberbullying is simply one form it can take.

Like all other forms of abuse, the effects of cyberbullying can continue to fester even long after the actual mistreatment ends, and though our children are arguably the most vulnerable demographic, even adults aren’t exempt from becoming victims.

As parents, while we certainly have no qualms paying for our kids to get the help that they might need, counselling and other treatments can be pricey, so having something like CyberCover in place would definitely soften the blow.

interconnected city and services

3. They cover each other's bases perfectly


Despite their inherent differences, it’s interesting to see how well CyberProtect and CyberCover work in unison. The former safeguards the “frontline”, while the latter helps us block the worst of the financial damage should cybercriminals manage to break through. Still, the best part of this dynamic duo, at least from a practical point of view is how affordable they are.

Specifically, the CyberProtect 3 subscription, which offers full coverage for 3 devices will cost you no more than the average plate of hawker food at S$5.04 per month. Even if you opt up to the CyberProtect 6 subscription which covers 6 devices, your bill only comes up to S$8.06 monthly. It’s a fitting (and generously priced) add-on to your existing Postpaid Mobile or Broadband plan.

As for CyberCover, you might pay a little more for it compared to CyberProtect, but it’s well worth the investment. At S$10.08 and S$13.11 monthly for the Individual and Family subscriptions respectively, you’ll receive coverage for cases involving identity theft, unauthorised or undelivered purchases and cyberbullying.

Regarding eligibility, you’ll be good to go as long as you’re an existing StarHub Broadband or Mobile user above the age of 18 and are residing in Singapore, though each person can only subscribe to one of the two available options at a time.

With both of these services looking out for you 24/7, you’ll be free to live and enjoy life the way you want to, and that's much more than those pesky cybercriminals can say!