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HomeHub Charges
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HomeHub Charges
| Service-Related Charges (include GST) | |
| Service Activation | Home Broadband & TV Waived Digital Voice Home $21.60 (if applicable) Mobile Broadband $10.80 for one-time registration (if applicable) Waived for SIM activation (if applicable) |
| Installation | Home Broadband Waived TV $54.00 for the first TV+ box $16.20 for each subsequent box on the same trip at the same service address |
| Delivery | $12.96 per trip at the same service address (N.A. for Box Swap/ Remote Controls/ Accessories) |
| Set-top Box | For StarHub TV (3 Basic Groups) $6.48/month per Fibre TV set-top box rental $10.80/month for additional content screen For StarHub Entertainment Pass $15.04/month per Fibre TV set-top box rental (first box free) $108 per data point Installation for additional set-top box $37.35 per IP switch for additional set-top box For StarHub TV+ Pass $5.96/month per StarHub TV+ Box rental $15.04/month per StarHub TV+ Pro rental |
| Service/ Equipment Deposit (Applicable only to non-Singaporeans and non-Permanent Residents) |
Home Broadband $250 per Fibre Broadband service for use of the Optical Network Terminal (ONT) TV $250 per equipment |
| Loss of Equipment | Home Broadband $237.60 per Optical Network Terminal $259.20 per Voice-enabled Optical Network Terminal $86.40 per re-activation of each Optical Network Terminal TV $324 per Fibre TV set-top box $201.87 per StarHub TV+ Box $403.74 per StarHub TV+ Pro $16.20 per Power Adaptor/ Remote Control |
| Damage of Equipment | $32.40 per Fibre TV set-top for minor damage $30.28 per StarHub TV+ box for minor damage $60.56 per StarHub TV+ Pro for minor damage |
| Service Call | $12.96 for transport $41.04 for service (Waived for StarHub's equipment or network-related issue) |
| Fibre Terminal Point Installation/ Relocation/ Repair and Replacement/ Removal | $162 (Condo or HDB) $291.60 (Landed) |
| Fibre Service Cancellation | $237.60 (Condo or HDB) $486 (Landed) |
| Extra Fibre Cabling | $2.16 per additional 5 meters after initial 15 meters from fibre entry point (for Pre-COPIF 2013 buildings) or after initial 25 meters from fibre entry point (for COPIF 2013 buildings) |
| Late Payment | $5.40 for every 30 days of outstanding payment |
