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HomeHub Charges
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HomeHub Charges
| Service-Related Charges (include GST) | |
| Service Activation | Home Broadband & TV Waived Digital Voice Home $21.80 (if applicable) |
| Installation | Home Broadband Waived TV $54.50 for the first TV+ box $16.35 for each subsequent box on the same trip at the same service address |
| Delivery | $13.08 per trip at the same service address (N.A. for Box Swap/ Remote Controls/ Accessories) |
| Set-top Box | For StarHub TV (3 Basic Groups) $6.54/month per Fibre TV set-top box rental $10.90/month for additional content screen For StarHub Entertainment Pass $15.18/month per Fibre TV set-top box rental (first box free) $109 per data point Installation for additional set-top box $37.69 per IP switch for additional set-top box For StarHub TV+ Pass $6.01/month per StarHub TV+ Box rental $15.18/month per StarHub TV+ Pro rental |
| Service/ Equipment Deposit (Applicable only to non-Singaporeans and non-Permanent Residents) |
Home Broadband $250 per Fibre Broadband service for use of the Optical Network Terminal (ONT) TV $250 per equipment |
| Loss of Equipment | Home Broadband $239.80 per Optical Network Terminal $261.60 per Voice-enabled Optical Network Terminal $87.20 per re-activation of each Optical Network Terminal TV $327 per Fibre TV set-top box $203.74 per StarHub TV+ Box $407.48 per StarHub TV+ Pro $16.35 per Power Adaptor/ Remote Control |
| Damage of Equipment | $32.70 per Fibre TV set-top for minor damage $30.56 per StarHub TV+ box for minor damage $61.12 per StarHub TV+ Pro for minor damage |
| Service Call | $13.08 for transport $41.42 for service (Waived for StarHub's equipment or network-related issue) |
| Fibre Terminal Point Installation/ Relocation/ Repair and Replacement/ Removal | $184.21 (Condo or HDB) $336.81 (Landed) |
| Fibre Service Cancellation | $239.80 (Condo or HDB) $490.50 (Landed) |
| Extra Fibre Cabling | $2.18 per additional 5 meters after initial 15 meters from fibre entry point (for Pre-COPIF 2013 buildings) or after initial 25 meters from fibre entry point (for COPIF 2013 buildings) |
| Late Payment | $5.45 for every 30 days of outstanding payment |
