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HomeHub Charges
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HomeHub Charges
| Service-Related Charges (include GST) | |
| Service Activation | Home Broadband & TV Waived Digital Voice Home $21.40 (if applicable) Mobile Broadband $10.70 for one-time registration (if applicable) Waived for SIM activation (if applicable) |
| Installation | Home Broadband Waived TV $53.50 for the first TV+ box $16.05 for each subsequent box on the same trip at the same service address |
| Delivery | $12.84 per trip at the same service address (N.A. for Box Swap/ Remote Controls/ Accessories) |
| Set-top Box | For StarHub TV (3 Basic Groups) $6.42/month per Fibre TV set-top box rental $10.70/month for additional content screen For StarHub Entertainment Pass $14.90/month per Fibre TV set-top box rental (first box free) $107 per data point Installation for additional set-top box $37 per IP switch for additional set-top box For StarHub TV+ Pass $5/month per StarHub TV+ box rental (first box free) 12-month commitment applies (N.A. for first box) |
| Service/ Equipment Deposit (Applicable only to non-Singaporeans and non-Permanent Residents) |
Home Broadband $250 per Fibre Broadband service for use of the Optical Network Terminal (ONT) TV $250 per equipment |
| Loss of Equipment | Home Broadband $235.40 per Optical Network Terminal $256.80 per Voice-enabled Optical Network Terminal $85.60 per re-activation of each Optical Network Terminal TV $321 per Fibre TV set-top box $200 per StarHub TV+ box $16.05 per Power Adaptor/ Remote Control |
| Damage of Equipment | $32.10 per Fibre TV set-top for minor damage $30 per StarHub TV+ box for minor damage |
| Service Call | $12.84 for transport $40.66 for service (Waived for StarHub's equipment or network-related issue) |
| Fibre Terminal Point Installation/ Relocation/ Repair and Replacement/ Removal | $160.50 (Condo or HDB) $288.90 (Landed) |
| Fibre Service Cancellation | $235.40 (Condo or HDB) $481.50 (Landed) |
| Extra Fibre Cabling | $2.14 per additional 5 meters after initial 15 meters from fibre entry point (for Pre-COPIF 2013 buildings) or after initial 25 meters from fibre entry point (for COPIF 2013 buildings) |
| Late Payment | $5 for every 30 days of outstanding payment |
