Membership Tiers	Green	Gold	Platinum
Instant Treats	✔	✔	✔
Birthday Treats	✔	✔	✔
Lifestyle Deals	✔	✔	✔
Event Invitation		✔	✔
Complimentary Hub Trooper Service¹		✔	✔
Dedicated Platinum Hotline²			✔
15% discount for mobile accessories³			✔
Eligibility	Monthly spending below $100	Monthly spending of $100 - $199.99	Monthly spending of $200 and above
Eligibility	You have to be a residential customer with at least one of these 3 StarHub services: Postpaid mobile, TV or Home Broadband.

NOTE:

¹For the Complimentary Hub Trooper Service, it will be one-time for Gold membership and unlimited times for Platinum members.
²Enjoy quick and personalised access to our Platinum consultants via our dedicated hotlines 1800 822 6868 or 6822 6868 (Overseas). Kindly call from a StarHub mobile or home number that is registered under your NRIC or FIN number.
³15% discount is not applicable for: (a) accessories on promotional offer; (b) Apple Watches, Samsung Watches; (c) All Apple original accessories.

Complimentary Hub Trooper Service

Our Hub Troopers are StarHub’s technical experts in home network and entertainment equipment. They provide expert assessment, installation and on-site troubleshooting to help you get the best experience from your StarHub home devices.

The Complimentary Hub Trooper Service for Gold and Platinum Customers include the following:

Equipment/device installation and set-up:
- Fibre modems and optical terminal equipment for StarHub Broadband
- Set-top boxes for StarHub TV
- Wireless routers, mesh WiFi systems and WiFi extender/repeater
Professional WiFi survey
- Measure overall home network coverage
- Recommendations to improve WiFi performance
- Recommend optimal router location(s)
- Provide one customised WiFi report based on home layout
Home networking