Q
What is the best prepaid SIM card plan in Singapore in 2026?
The best prepaid plan in Singapore for most users is the StarHub 5G Prepaid Core at $15/month. It includes 300GB of local data, 5G speeds, unlimited local calls and SMS, 300GB of SEA roaming data, 30GB of APAC data across 20 destinations, and up to 600 IDD minutes to Bangladesh, China, India, Indonesia, Malaysia, and the Philippines. All with no contract.
Q
Can I keep my existing number if I switch to a StarHub Prepaid Plan?
Yes. Request a port-in when signing up at any StarHub Authorised Reseller. Your number must be active and registered under the same name and ID you use for your StarHub sign-up. Settle any outstanding charges with your current operator before the port-in request. Your old contract ends automatically once the port-in is complete.
Q
What ID do I need to sign up for a StarHub Prepaid Plan?
You need one of the following originals: NRIC, ONE Pass, Employment Pass, S Pass, Work Permit, Student Pass, Dependent Pass, or Long Term Visit Pass. Singpass registration is also accepted. You must be 15 or older to sign up. Photocopies are not accepted.
Q
How do I top up my StarHub Prepaid Plan?
You can top up by cash at any StarHub Authorised Reseller or 7-Eleven, by credit or debit card via the StarHub App, or at any AXS Station. Minimum top-up by card is $10 per transaction, with a maximum of $200 per day.
Q
What happens if I don't renew my StarHub Prepaid Plan on time?
You enter a 120-day grace period. During this time, you can still receive incoming calls and SMS, but outgoing calls and data stop. If you top up and renew within 120 days, your full service resumes. If you don't, your line is terminated and any remaining credits are forfeited.
Q
Can I use my StarHub Prepaid Plan when I travel overseas?
Yes. All 3 StarHub Prepaid Plans include SEA roaming data for Malaysia, Indonesia, Thailand, Philippines, and Vietnam. The 4G plan adds 15GB of APAC roaming data across 9 destinations. Both 5G plans include APAC roaming data across 20 destinations, including Japan, Australia, India, South Korea, and New Zealand. Additional roaming add-ons are available via the StarHub App if you need more data or cover more destinations.
Q
Does the StarHub Prepaid Plan include IDD calls?
Yes. IDD minutes are built into every plan. The 4G Prepaid Plan includes up to 500 IDD minutes per month; both 5G plans include up to 600 IDD minutes. All 3 plans cover the same 6 destinations: Bangladesh, China, India, Indonesia, Malaysia, and the Philippines. For calls to other countries, IDD add-on packs are available via the StarHub App.
Q
How many mobile lines can I register in Singapore?
Under IMDA regulations, each person in Singapore can hold a maximum of 10 active mobile lines across all operators. Your StarHub Prepaid Plan counts toward this total.