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Relocation
Moving house made easy.
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Relocation
Moving house made easy.
We make moving house simple.
Sometimes, relocating is a daunting task. But when it comes to moving your StarHub services, we make it as easy as possible, so you can focus on building your new home.
Is your home fibre-ready?
First, check if your home is covered by the Next Generation Nationwide Broadband Network. You can do this online.
Contact us early before the big move.
Remember to book a service installation appointment with us 2 weeks in advance. It is completely hassle-free. Simply complete an online form and we will contact you via a phone call or SMS within 48 hours. The broadband services at your old address will be deactivated once the services at your new address have been activated.
We will take it from here.
Once you’ve set an installation date with us, our technicians will arrive at your new house to install your services.
Pack all your equipment.
On the service installation day, remember to bring along all equipment and cables to your new home. These may include:
- Fibre TV set-top box (if applicable)
- Optical Network Terminal (ONT)
- Optical fibre cable
- Network cable
- Wireless router
- Telephone
- Data Switch
- WiFi repeaters
NOTE:
- *One-time charges will apply. It does not include the purchase of equipment, installation of the equipment and other prevailing charges.
- ^Within same address.
