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Relocation
Moving house made easy.
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Relocation
Moving house made easy.
We make moving house simple.
Sometimes, relocating is a daunting task. But when it comes to moving your StarHub services, we make it as easy as possible, so you can focus on building your new home.
Is your home fibre-ready?
First, check if your home is covered by the Next Generation Nationwide Broadband Network. You can do this online.
Contact us early before the big move.
Remember to book a service installation appointment with us at least 7 working days in advance. It is completely hassle-free. Simply complete an online form and we will contact you within 48 hours.
We will take it from here.
Once you’ve set an installation date with us, our technicians will arrive at your new house to install your services.
Pack all your equipment.
On the service installation day, remember to bring along all equipment and cables to your new home. These may include:
- Fibre TV set-top box (if applicable)
- Optical Network Terminal (ONT)
- Optical fibre cable
- Network cable
- Wireless router
- Telephone
- Data Switch
- WiFi repeaters
| Current charges (inclusive of GST) | |
|---|---|
| Relocation Fee (per request to change residential service address) |
S$120.00 |
| Fibre Termination Point Installation Fee (High Rise – Condo or HDB) |
S$160.50 |
| Fibre Termination Point Installation Fee (Landed) |
S$288.90 |
| Fibre Termination Point Relocation, Repair and Replacement and Removal Fee^ (High Rise – Condo or HDB) |
S$160.50 |
| Fibre Termination Point Relocation, Repair and Replacement and Removal Fee^ (Landed) |
S$288.90 |
NOTE:
- *One-time charges will apply. It does not include the purchase of equipment, installation of the equipment and other prevailing charges.
- ^Within same address.
