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Frequently Asked Questions for iQIYI Promotion for Postpaid Mobile
Customers on our Mobile+ and 4G plans can enjoy FREE 2 months of iQIYI Standard VIP or iQIYI Premium VIP subscription.
Yes, of course! You can sign up to iQIYI easily via My StarHub App and enjoy the convenience of one bill; the subscription will be charged to your StarHub mobile bill.
All customers who renew or sign up to a new mobile plan can enjoy FREE 2-months iQIYI Standard VIP or iQIYI Premium VIP! You can activate your iQIYI subscription via My StarHub App once your mobile number has been successfully ported over to StarHub. Click here for a step-by-step guide.
Any customer who sign up or renew to our new our Mobile+ and 4G plans from now till 30 November 2020 will enjoy FREE 2-months iQIYI Standard VIP and iQIYI Premium VIP subscription!
Activate your subscription in 5 simple steps:
You will receive an SMS and email confirmation upon successful activation.
We hope you’ve enjoyed your FREE iQIYI Standard VIP /iQIYI Premium VIP subscription! Your subscription will continue at $8.98 or $12.98 per month respectively from the 3rd month. The amount will be charged to your StarHub mobile bill, giving you greater convenience of one bill.
Should you wish to cancel your subscription, you can do so anytime via My StarHub App, with no cancellation fees.
Not to worry, there are no termination fees. You have full control to choose how long you want to enjoy iQIYI Standard VIP and iQIYI Premium VIP subscription or cancel it anytime via My StarHub App.
If you have an existing iQIYI Standard VIP /iQIYI Premium VIP subscription with iQIYI, you activate the offer through My StarHub App once your existing subscription ends.
You will still be able to enjoy your iQIYI benefits until the next renewal cycle.
Example: Your mobile number is suspended on 5 Oct and the next renewal is on 5 Nov, you will be able to access your Viu Premium subscription till 4 Nov. Thereafter, if your mobile number is still suspended, your iQIYI Standard VIP or iQIYI Premium VIP subscription will be terminated.
Unfortunately, your iQIYI Standard VIP or iQIYI Premium VIP subscription with StarHub will be terminated as well.
You can sign up using your email address only.
You have full control and can choose how long you want to be on iQIYI Standard VIP or iQIYI Premium VIP subscription. Should you wish to cancel your subscription, you can do so anytime via My StarHub App.
Frequently Asked Questions for iQIYI
With iQIYI Standard VIP, you will enjoy the following benefits:
With iQIYI Premium VIP subscription, you will enjoy all the benefits under Standard VIP privileges including the following additional benefits:
iQIYI has the biggest Chinese Content library like original drama series (Eg: Little Nyonya & Dance of the Sky Empire) and original variety shows. iQIYI also has popular global titles like Korean Hits (Eg: Backstreet Rookie & Dinner Mate) and Kids & Animations.
Yes, but the content you can see may be different due to copyright restriction.
Access full screen mode by clicking on the lower right corner, and then switch to your desired subtitles by clicking the [Settings] icon at the upper right corner. If there are no subtitles you desire or no subtitle appears after clicking, please submit feedback in the app and provide the specific title and episode.
It can be shared with 2 devices simultaneously for Standard VIP members, and with 4 devices simultaneously for Premium VIP members.
Please recover your password by clicking [Forgot password?] on the login page via bound email/phone number.
If you have not bound your account to any email/phone number, please submit [Help and Feedback] in the app. iQIYI’s customer service staff will reply to you by email.
There will be no refund. You can continue to enjoy VIP privileges till the date of your current billing period. You will not be charged for the subsequent month.
Note: You must cancel your subscription via App Store / Google play or iqiyi.com (depending on your chosen payment method) at least 24 hours before the billing date. Billing date refers to the same calendar day which your subscription began.