• 													Seamless Connectivity
    On HetNet

  • Seamless Connectivity
    On HetNet

Switch seamlessly between your 4G and Wi-Fi networks on HetNet.

What is Heterogeneous Network (HetNet)?


A HetNet is made up of a well-tuned mix of large mobile base stations and smaller mobile base stations known as small cells comprising different wireless technologies, such as cellular and Wi-Fi. HetNet enables you to move seamlessly from one type of network technology to another without any degradation in mobile data throughput and service performance.

As a StarHub Mobile customer, you can automatically experience the benefits of StarHub’s 4G HetNet while at Marina Bay, including Marina Bay Sands, Marina Bay City Gallery, The Esplanade, The Float@Marina Bay, The Fullerton Heritage, The Padang, The Promontory@Marina Bay and War Memorial Park.

By the end of 2016, some 40 commercial buildings, hospitals and malls, including nex, Jem, and KK Women's and Children's Hospital, will progressively get this network upgrade, bringing the benefit to more of our customers.

IDA HetNet trials at Jurong Lake District


As part of IDA’s HetNet trials at Jurong Lake District, we are testing the seamless integration of enterprise-grade Wi-Fi in our HetNet deployments and how it can enable you to enjoy improved coverage and capacity.

Living or working in Jurong? Great news! You can now experience the seamless switching between StarHub’s 4G HetNet and Wi-Fi. This is available at the concourse and food court area of Jurong East MRT station as well as Blk 102 of Jurong East Street 13.

How to set up

iOS Devices:

  1. Download and install the following configuration file
    802.1x Hetnet v1.2.mobileconfig
    (Mobile Config File, 3KB)
Android Devices:
  1. Access Wi-Fi in settings
  2. Locate and select "@StarHub-HetNet-Trial"
  3. Select "SIM" from the EAP Method dropdown menu
  4. Click "Connect"


You only need to set up access to the Wi-Fi point once on your mobile device that is compatible with 5GHz wireless and you will be able to switch automatically between mobile cellular and Wi-Fi without having to log in again!