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About Star Plans



1
What are Star Plans?

Star Plans are pre-payment, contract-free digitalised SIM Only plans with no excess charges or pay-per-use charges. You can select your preferred Star Plan and add-on as per your personal preferences.


2
What are the available Star Plans? What entitlements do I get for each plan and how much do I need to pay each month?

All Star Plans are contract-free, and come with free Caller Number Display and free incoming calls!

• Star Plus Plan comes with 100GB local data, 1,000 mins local calls, 100 Local & International SMS and 200 mins IDD calls to 20 destinations at just $29.99 (Usual Price: $32.99) per month.

• Star Multi Plan comes with 150GB local data, 5,000 mins local calls, 200 Local & International SMS, 400 mins IDD calls to 20 destinations and 2GB roaming data to 20 destinations at just $39.99 (Usual Price: $42.99) per month.


3
What makes Star Plans different from the postpaid 4G and Mobile+ plans?

Star Plans are pre-payment, contract-free digitalised SIM Only plans with no excess charges. You can select your preferred Star Plan and add-on as per your personal preferences.


4
What makes Star Plans different from having a prepaid mobile?

Star Plans are pre-payment, contract-free digitalised SIM Only plans with no excess charges. You can select your preferred Star Plan and add-on as per your personal preferences.


5
Do Star Plans come with a contract?

All Star Plans are contract-free. That's the best part!


6
When do entitlements get refreshed?

Your Star Plan entitlements will be refreshed on the next renewal date on a monthly basis.


7
What happens to unused entitlements?

Unused entitlement will be forfeited at the end of the plan cycle.


8
Do I need to take any action for my Star Plan to be renewed?

Your Star Plan will be renewed automatically each month, charged to your StarHub Dollars or credit/debit card. If you don’t have a credit/debit card, do ensure that you have sufficient StarHub Dollars for payment on the renewal date.


9
Will CIS discounts apply to Star Plans?

More information on CIS Star Plans will be announced soon.