Go green, go paperless!

We all have a part to play in reducing our carbon footprint, and going paperless is an easy way to start. Join us in our efforts to minimise waste and save our environment!

Besides being environmentally-friendly, e-bills are free and also provide these benefits:

Instant Access
View and pay your bills anytime, anywhere. No more queues!
Easy Management
No more messy paper filing. View up to the last 6 bills.
Timely Alerts
Get email/SMS alerts when your e-bill's ready.

To continue receiving paper bills, a new fee of $2.70/month (GST included) will be incurred per billing account. This will take effect from November 2020. 

However, if you wish to join us in our efforts to go green, you may unsubscribe from the paper bill service.

Simply log in to StarHub App> “View”> “Manage bill notifications”> uncheck the box under “Paper bill”.

Once your request is successful, you will receive only StarHub e-bills thereafter.


Get started with StarHub e-bill with these simple steps.

Via My Account

Step 1: Log in with your Hub iD at starhub.com/billsettings

Step 2: Select the billing account and pick Email or SMS for StarHub e-bill notifications


Via StarHub App

Step 1: Log in with your Hub iD on StarHub App and tap on "More" and select "Manage Bill Settings"

Step 2: Select the billing account, pick Email or SMS for StarHub e-bill notifications and click "Submit"

Join us in our efforts to go green and 100% paper-free!

No Hub iD?

Sign up for a Hub iD account.

StarHub e-Bill FAQ

Pay bills by GIRO

Pay bills by Credit Card