• 50% or more of your new 
    Samsung Galaxy value back

    Secure your trade-in value now with SmartSupport.

  • 50% or more of your new
    Samsung Galaxy value back

    Secure your trade-in value now with SmartSupport.


The easiest way to upgrade

50% or more value, guaranteed

Lock in the trade-in value of
your new Galaxy S26 Series from Day 1
and upgrade in 2027.
Worry-free device care​

SmartSupport includes device refreshes
and swaps, with 2-hr replacements.
Stay on the latest Galaxy

Fund your next Galaxy S Series upgrade
with your guaranteed trade-in value!


Guarantee your trade-in value with SmartSupport

Simply stay subscribed from your purchase date until your next Galaxy S Series upgrade to lock in this minimum trade-in value.


Purchase your new Samsung Galaxy S26 Ultra | S26+ | S26 before 31 Mar 2026.

You're guaranteed a value of 50% or more when you trade-in and upgrade to the next Galaxy S Series in 2027!

 

 

Get your new Galaxy now

 

"Trade-in value guarantee only applies for the latest generation of Samsung Galaxy S Series (Galaxy S26 Ultra, S26+ and S26) and with purchase of the next Galaxy S Series in 2027.


Frequently Asked Questions (FAQs)

1. What is the trade-in value guarantee about?

You can lock in up to 50% trade-in value for your Samsung Galaxy S26 Series when you purchase through StarHub and remain subscribed to SmartSupport from day 1.

You can choose to upgrade to:

  • The next generation of Samsung Galaxy S Series anytime between the official launch date and 31 March 2027 to receive 50% or more of your device’s RRP*
  • Any other mobile device before 31 March 2027 to receive 35% or more of your device’s RRP*
  • Any mobile device from 1 April 2027 to 31 March 2028 to receive 20% or more of your device’s RRP*

Check the RRP value of your Galaxy S26 Series device here.

* Device RRP is the undiscounted S$ retail price of your Device (including GST) on the date the Device was launched by the Device OEM in Singapore.

2. How do I lock in a guaranteed minimum trade-in value for my Samsung Galaxy S26 Series?

Purchase your Samsung Galaxy S26 Ultra, S26+ or S26 from StarHub during the promotional period (until 31 March 2026) and enjoy the first 3 months of SmartSupport on us!

Simply remain subscribed to SmartSupport until you’re ready to upgrade to the next Galaxy S Series to qualify for the trade-in guarantee.

Learn more about the trade-in guarantee here. 

Learn more about SmartSupport here. 

3. How do I know if my SmartSupport for Samsung Galaxy S26 Series includes the trade-in guarantee?

You can enjoy the minimum trade-in guarantee for your next Galaxy S Series upgrade only if you purchased the Samsung Galaxy S26 Series from StarHub and subscribed to SmartSupport from your date of purchase, on or before 31 March 2026.

4. My phone is damaged. Am I still eligible?

Yes, a non-good working condition fee applies if the device has: 

  • Discoloured, cracked or damaged body/glass
  • Display issues (burn-in, bleeding, dead pixels)
  • Impaired functionality
  • Non-genuine parts or missing components
  • A swollen battery
  • Liquid damage or a bent/broken frame
  • Fails to power on or charge
  • Been subject to modification
  • Damaged connectors or a faulty SIM reader

If your device falls under any of the above conditions, a non-good working condition fee of $280 will apply and offset against total trade-in value.

5. What if I cancel my SmartSupport subscription?

If SmartSupport is cancelled, your guaranteed trade-in value benefit will be terminated.

Please note that this feature cannot be reinstated once the SmartSupport subscription has been cancelled.


See more FAQs

SmartSupport Samsung Trade-in Terms & Conditions