• Guaranteed 50% value back on your new Samsung Galaxy

    Secure your trade-in value now with SmartSupport.

    samsung-q8b8
  • samsung-q8b8

    Guaranteed 50% value back on your new Samsung Galaxy

    Secure your trade-in value now with SmartSupport.


The easiest way to upgrade

50% value guaranteed​

Lock in the trade-in value of
your new Galaxy Z Series from Day 1
and upgrade in 2027.
Worry-free device care​

SmartSupport includes device refreshes
and swaps, with 2-hr replacements.
Upgrade to latest Galaxy​

Fund your next Galaxy Z Series upgrade
with your guaranteed trade-in value!


Guarantee your trade-in value with SmartSupport

Simply stay subscribed from your purchase date until your next Galaxy Z series upgrade to lock in this minimum trade-in value.


Purchase your new Samsung Galaxy Z foldable before 31 Aug 2026.​

You're guaranteed a value of 50% when you trade-in and upgrade to the next Galaxy Z Series by 31 Aug 2027!​

 

 

Get your new Galaxy now


Frequently Asked Questions (FAQs)

1. What is the trade-in value guarantee about?

You can lock in up to 50% trade-in value for your Samsung Galaxy Z Series device when you purchase through StarHub and remain subscribed to SmartSupport
from day 1.

You can choose to upgrade to the next generation of Samsung Galaxy Z Series devices anytime between the official launch date and 31 August 2027 to receive 50% of your device’s RRP*

Check the RRP value of your device here.

* Device RRP is the undiscounted S$ retail price of your Device (including GST) on the date the Device was launched by the Device OEM in Singapore.

* Upgrades are exclusively applicable to the latest Samsung Galaxy Z Fold8 Ultra, Z Fold8 and Z Flip8 devices launched in Singapore at the time of the upgrade request.

2. How do I lock in a guaranteed minimum trade-in value for my Samsung Galaxy Z Flip and Fold 8 Series?

Simply purchase Samsung Galaxy’s Z Series from StarHub with SmartSupport during the promotional period (until 31 August 2026).

You must remain subscribed to SmartSupport until you’re ready to upgrade your device to qualify for the trade-in guarantee. Please note that this offer is exclusively applicable for upgrades to the next-generation Samsung Galaxy Z Series.


Learn more about the trade-in guarantee here.

 Learn more about SmartSupport here. 

3. How do I know if my SmartSupport for Samsung Galaxy Z Flip and Fold 8 Series has a trade-in guarantee feature?

Your SmartSupport includes a trade-in guarantee feature only if you purchase Samsung Galaxy Z Series and SmartSupport between official launch date of Samsung Galaxy Z Flip and Fold 8 Series and 31 August 2026

4. My phone is damaged. Am I still eligible?

Yes, a non-good working condition fee applies if the device has: 

  • Discoloured, cracked or damaged body/glass
  • Display issues (burn-in, bleeding, dead pixels)
  • Impaired functionality
  • Non-genuine parts or missing components
  • A swollen battery
  • Liquid damage or a bent/broken frame
  • Fails to power on or charge
  • Been subject to modification
  • Damaged connectors or a faulty SIM reader

If your device falls under any of the above conditions, a non-good working condition fee of $500 will apply and offset against total trade-in value.

5. What if I cancel my SmartSupport subscription?

If SmartSupport is cancelled, your guaranteed trade-in value benefit will be terminated.

Please note that this feature cannot be reinstated once the SmartSupport subscription has been cancelled.


See more FAQs

SmartSupport Samsung Trade-in Terms & Conditions