SmartSupport

Unlimited device refresh & swaps for any or no reason

Delivered in 2 hours! Relax with SmartSupport.

Subscribe via StarHub App

Worry-free device care with SmartSupport,
a SafeHub+ Service

SmartSupport
$14.26/mth

What you get:

Unlimited Swaps
1 Replacement every 12 months
Free island-wide doorstep delivery in 2 hours
Unlimited Device Refresh

SmartSupport Plus
$19.00/mth

What you get:

All the features of SmartSupport for your mobile phone
Plus, care for 6 supplementary devices with 2 swaps every 12 months

How to subscribe

Features you'll enjoy with SmartSupport

Unlimited swaps*, 1 replacement** every 12 months^

Swap for any or no reason at all! Simply register your brand-new or existing device and raise a service request.

Doorstep delivery in just 2 hours***, guaranteed.

For swaps & replacements of mobile devices - it's more convenient than ever!

Unlimited device refresh

Includes deep cleaning, OS refresh, diagnostic service, front screen replacement, free cleaning solution kit and a free phone accessory.

24/7 tech support

Our Tech Specialists are available 24/7 to provide support for all your device queries and troubleshooting needs.

NOTE:

^{Service request fees apply for Device Refresh, Swap & Replacement requests. View fees here.

*A replacement request happens when your existing mobile device is no longer in your possession.
**A swap request is when your existing mobile device is collected back, in exchange for a like mobile device (new or refurbished).
^The 12-month period commences from the delivery date of the first service request. Service fees apply. 
***f your replacement or swap request is accepted between 9:00am and 5.00pm Singapore time, daily including Public Holidays.}

How to subscribe to SmartSupport? It's easy!

Already on StarHub mobile plan?

Subscribe anytime on StarHub App > Tap on SafeHub+

Subscribe via App

New to StarHub?

Get your dream phone and/or plan with us to add SmartSupport

Explore devices & plans

There's more for SmartSupport subscribers

Enjoy special offers for unlimited device repair and battery replacement services. Repair service is a separate service from SmartSupport. Separate T&Cs apply.

Click here for FAQ

SmartSupport Terms & Conditions