SmartSupport (SafeHub+): Phone Swap, Replacement & Screen Repair

Unlimited device refresh & swaps for any or no reason
Delivered in 2 hours! Relax with SmartSupport.

Subscribe via StarHub App

Unlimited device refresh & swaps for any or no reason

Delivered in 2 hours! Relax with SmartSupport.

Subscribe via StarHub App

Worry-free device care with SmartSupport, a SafeHub+ Service

SmartSupport
$14.26/mth

What you get:

Unlimited Swaps
1 Replacement every 12 months
Free island-wide doorstep delivery in 2 hours
Unlimited Device Refresh

SmartSupport Plus
$19.00/mth

What you get:

All the features of SmartSupport for your mobile phone
Plus, care for 6 supplementary devices with 2 swaps every 12 months

How to subscribe

Features you'll enjoy with SmartSupport

Unlimited swaps^#,
1 replacement^# every 12 months^{^}

Swap for any or no reason at all! Simply register your brand-new or existing device and raise a service request.

Unlimited device refresh

Includes deep cleaning, OS refresh, diagnostic service, front screen replacement, free cleaning solution kit and a free phone accessory.

Doorstep delivery in just 2 hours*,
guaranteed.

For swaps & replacements of mobile devices - it's more convenient than ever!

24/7 tech support

Our Tech Specialists are available 24/7 to provide support for all your device queries and troubleshooting needs.

NOTE:

Service request fees apply for Device Refresh, Swap & Replacement requests. View fees here.

^#A replacement request happens when your existing mobile device is no longer in your possession.
^#A swap request is when your existing mobile device is collected back, in exchange for a like mobile device (new or refurbished).
^{^}The 12-month period commences from the delivery date of the first service request. Service fees apply. 
*If your replacement or swap request is accepted between 9:00am and 5.00pm Singapore time, daily including Public Holidays.