Worry-free care for your new devices.
for your existing device.
for your existing device.
Introducing SmartSupport Lite
Enjoy worry-free care for your existing device!
Can't live without your mobile device? Extend device protection to your existing mobile device.
Enjoy Device Swap within 4 hours* and get technical support for any device related issues.
Here's 25% off the monthly subscription! Simply subscribe to SmartSupport Lite from now till 31 Oct'21 to enjoy.
How Does It Work?
Check out what our SmartSupport customers say
How much does it cost?
Enjoy 25% OFF SmartSupport Lite now!
Add on SmartSupport Lite at just $6/month (U.P. $8). Inclusive of GST.
No hidden fees. No activation fees.
Get a Like Mobile Device# delivered to you FREE within 4 hours* with a top-up of the following service fee:
- Download or log on to My StarHub app (ensure it is the latest version or at least version 5.1.8)
- Select your SIM Only mobile number on the main page
- Select "Add-ons" and click on "Other add-ons".
- Click on "Apply Now" under SmartSupport Lite.
- Provide the required information of your phone to complete the application.
- You will be notified within 7 days once the application is processed successfully.
Detailed instructions can be found under "Eligibility - How do I sign up for SmartSupport Lite".
Please note that Service Requests are not available for the first 14 days of your SmartSupport Lite subscription. This is applicable to customers who have successfully enrolled in SmartSupport Lite from 3 June to 31 October 2021.
- ^You may make 2 Swaps within a 12-month period. The 12-month period commences from the delivery date of the first service request.
- #Like Mobile Device means a Device, compared to the Registered Device, may be new or refurbished.
- *Your Like Mobile Device will be delivered to you via courier to a local address within 4 hours if your request is accepted between 8.00am and 2.00pm Singapore time, Monday to Saturday, excluding Public Holidays. Overseas delivery is available and is subjected to additional cost, delivery time and custom clearance.
- ~The cost of your Like Mobile Device will be based on the recommended retail price (RRP) in SGD as of the date of device launch.
- +Non-compliance fees may apply
25% OFF SmartSupport Lite Terms & Conditions:
- This promotion is valid until 31 October 2021.
- If you enrol in SmartSupport Lite during the promotion period, your monthly fee will be SGD 6.00 (inclusive of GST), paid via your StarHub monthly bill. This pricing will apply as long as your subscription is active