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Applicable Service Fees for Mobile Devices

Type of Registered DeviceTierDevice RRPSwap FeeReplacement Fee Refresh Fee
 Non-foldable devices1S$0 - S$500S$80S$220S$79
2S$501- S$1,000S$150S$500
3S$1,001 - S$1,500S$170S$550
4S$1,501 - S$2,000>S$250S$680
5>S$2,000>S$280>S$850
 Foldable devices1-4Refer to service fees for non-foldable devices
5>S$2,000>S$500>S$1,000>S$299

Applicable Service Fees for Supplementary Devices

TierDevice RRPSwap Fee
1aS$0 - S$250S$60
1bS$251 - S$500S$125
2S$501 - S$1,000S$190
3S$1,001 - S$1,500S$320
4S$1,501 - S$2,000S$530
5S$2,001 - S$3,000S$750
6> S$3,000S$1,050
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