In This Guide

  1. What is 5G+?
  2. What is the difference between 5G and 5G+?
  3. How does 5G+ improve coverage?
  4. Is 5G+ faster than 5G?
  5. How does 5G+ perform in crowded places?
  6. Where will I notice the difference?
  7. What do I need to enjoy 5G+?
  8. Frequently Asked Questions

What is 5G+?

 

5G+ is the next evolution of StarHub’s 5G network, designed to give you a better-connected experience in more places.

It builds on our existing 5G network by adding more spectrum, including low-band 700MHz, alongside our existing network frequencies. Together, these additional network capabilities deliver wider coverage, greater capacity and faster speeds.

For you, that means three key improvements:

More coverage. Stay connected in more places, particularly indoors and underground.

More speed. Enjoy speeds of up to 4× faster with additional network capacity.

More reliability. Get a smoother, more consistent experience when streaming, browsing or staying connected in busy places.

Simply put, 5G+ takes what you already enjoy about 5G and gives you more of it.

5G vs 5G+: What’s the difference?


Both 5G and 5G+ give you fast mobile connectivity. The difference is that 5G+ enhances the network with additional spectrum and capacity to improve your experience across more locations and situations.

  5G 5G+
Coverage Nationwide 5G connectivity Enhanced coverage that reaches more indoor and underground locations
Speed Fast 5G speeds Up to 4× faster speeds with additional network capacity
Busy locations Designed to support high network demand Greater capacity for better performance where more people are connected
Indoor experience 5G coverage where available Stronger connectivity in more indoor and harder-to-reach spaces
Everyday experience Fast browsing, streaming and downloads A smoother, more consistent connected experience

The easiest way to think about it? 5G gave you more speed. 5G+ brings that experience to more places, with more capacity to keep you connected.

How does 5G+ give you more coverage?

 

One of the biggest differences between 5G and 5G+ is the addition of 700MHz low-band spectrum to StarHub’s network.

Lower-frequency 700MHz signals can travel further and penetrate buildings more effectively than higher-frequency bands. This complements our existing 5G network by extending connectivity into more indoor and harder-to-reach locations.

That means better 5G coverage in more of the places where you actually use your phone — from malls and offices to basements and underground spaces.

So whether you're heading downstairs for lunch, shopping in a mall or travelling underground, 5G+ is designed to keep you connected in more places.

Is 5G+ faster than 5G?

 

Yes. 5G+ combines additional network spectrum and capacity to deliver speeds of up to 4× faster.

Think of network spectrum like lanes on a road. Adding more network capacity is like opening additional lanes, allowing more data to move at the same time.

For you, that can mean faster downloads, smoother streaming and a more responsive experience when you're doing the things you love online.

Actual speeds will vary depending on factors including your location, device, network conditions and the number of users connected at the time.

How does 5G+ perform in busy places?

 

Ever noticed your connection slowing down when you're somewhere crowded?

Even with a strong network signal, having many people connected in the same place can put additional demand on the network.

5G+ adds more network capacity to help manage that demand, giving more users access to a strong network experience at the same time.

That means better performance in places such as shopping malls, transport hubs, events and other busy areas, especially during peak periods.

Where will I notice the difference with 5G+?


The benefits of 5G+ become most noticeable in everyday situations where coverage, capacity and speed matter.
 

More Reliable Streaming

Enjoy smoother streaming with fewer interruptions, whether you're catching up on your favourite shows, watching videos or enjoying content on the go.

Better Performance in Busy Places

Stay connected when more people are online, with greater network capacity helping to keep your experience fast and responsive.

Stronger Indoor Connectivity

Enjoy better coverage in more indoor and underground spaces, from malls and offices to basements and tunnels.

What do I need to enjoy 5G+?


To experience StarHub 5G+, you’ll need three things:
 

1 A 5G+ compatible device

Your device needs to support StarHub’s 5G+ network bands and have the latest compatible software installed.

2 A StarHub 5G mobile plan

5G+ is available to customers on eligible StarHub 5G mobile plans. Customers on 4G plans will need to move to a 5G plan to enjoy 5G+.

3 A 5G-compatible SIM or eSIM

You’ll need a SIM or eSIM that supports StarHub’s 5G Standalone network.

Once these are in place, your compatible phone will connect to 5G+ where available — there’s no separate 5G+ add-on to activate.

Frequently Asked Questions

 

Q Do I need to upgrade from 5G to 5G+?

If you're already on an eligible StarHub 5G plan with a compatible device and SIM, you won't need to purchase a separate 5G+ add-on. Your device can connect to 5G+ where available.

Q Is 5G+ the same as 5G?

5G+ builds on StarHub’s existing 5G network. The addition of more spectrum and network capacity enhances the 5G experience with better coverage in more locations, faster speeds and improved performance in busy places.

Q Is 5G+ faster than 5G?

5G+ can deliver speeds of up to 4× faster by combining additional network spectrum and capacity. Actual speeds will vary depending on your device, location and network conditions.

Q Will 5G+ give me better indoor coverage?

5G+ adds 700MHz low-band spectrum, which travels further and penetrates buildings more effectively. This helps extend 5G coverage to more indoor and underground locations.

Q Does 5G+ work underground?

5G+ is designed to extend coverage into more underground and harder-to-reach locations. Availability will vary by location as network deployment continues.

Q Do I need a new phone for 5G+?

Not necessarily. Your phone needs to be compatible with StarHub 5G+ and support the required network bands. Some compatible devices may also require the latest software update.

Q Do I need to change my SIM card?

You need a SIM or eSIM that supports StarHub’s 5G Standalone network. If you're already using a compatible 5G SIM or eSIM, you may not need to replace it.

Q How do I know if I'm connected to 5G+?

Your network indicator may vary depending on your device manufacturer and software version. The best way to enjoy 5G+ is to ensure you have a compatible device, updated software, an eligible StarHub 5G plan and a compatible SIM or eSIM.

From unlimited+ to global roaming, we got you.

Your mobile plan should empower you, not hold you back. With StarHub's Unlimited+ Plans, you get the flexibility of a no-contract SIM Only service paired with the power of unlimited data and built-in device savings. It’s time to live your best life, connected.

Switch to Unlimited+ Plan

Disclaimer:

This content is provided for general information and convenience. While we take care in preparing our articles, readers should refer to official sources or professional advice for specific, up-to-date details.

SIM Only Plan Comparison Singapore [2026]


Compare SIM Only Plans, Coverage, Costs and Find the Best One for You
Read more

Postpaid vs Prepaid Plans in Singapore (2026)


Choosing between a prepaid or postpaid plan in Singapore? This guide compares payment, data, roaming, contracts, and costs side by side. Find out which plan type fits your budget and lifestyle, plus explore our new contract-free Unlimited+ Plans.
Read more

What Is an eSIM and How Does It Work?


An eSIM replaces your physical SIM card with a digital profile stored inside your phone. This guide covers how eSIM works, how to activate it on StarHub, how to transfer it to a new device, and how to fix common activation issues.
Read more