Premier League is now available via cross-carriage. Register now!

We’d love to have you on board immediately. However, it will take up to 5 working days for Singtel to verify and activate your cross-carriage request. To minimize delay or avoid rejection, please provide all relevant information correctly and ensure your Singtel service subscription payment is up-to-date.

Get started with these simple steps:

  1. Have your NRIC/FIN (photos/scans) and Singtel bill (PDF) ready.
  2. Key in your name and your Singtel TV number as according to your Singtel bill, and enter your address in the recommended format to ensure your submission is successful.
  3. We’ll keep you informed on the status of your application at the mobile number you’ve shared with us once it’s been processed by Singtel.


We’ll need the fields marked * to help you with your submission.

Document Upload


Front of ID* No File Chosen
Send us a photo/scan of the front of your ID here (PDF/Jpeg). File size less than 3 MB.
Back of ID* No File Chosen
Send us a photo/scan of the back of your ID here (PDF/Jpeg). File size less than 3 MB.
Singtel Bill* No File Chosen
Upload your Singtel bill here (PDF). File size less than 3 MB.



Singapore Address

Address is validated before entry can be submitted.
See samples of accepted format.

(e.g. Enter 54 for "54 STARHUB AVE 1". Street name is not required)
(e.g. Enter 02 for "#02-154")
(e.g. Enter 154 for "#02-154")

For customers with a landed property address, you can leave the ‘Floor’ and ‘Unit number’ fields empty if they are not applicable to you.

By clicking the ‘Submit’ button below,I hereby consent to the collection, use and/or disclosure of my personal data above by StarHub to contact and assist me in signing up for StarHub services, including calling and texting me at my Singapore telephone number(s). I understand and agree that all calls with StarHub are recorded for training, analytics and overall customer service enhancement purposes.

How to retrieve your Singtel TV number?

Singtel TV number

Look for an 8-digit number (i.e. 20000255).

How to retrieve your Singtel bill (PDF)?

  1. Log in to My Singtel App
  2. Click 'Bills' at the bottom of your app
  3. Select your Singtel TV account
  4. Click 'View Bill'
  5. Save your bill in PDF

How to input your address?

HDB Address

54 STARHUB AVE 1 #01-15 SINGPORE 408942

Condo Address


Service Apartment Address


Landed Address


Enter Floor and unit number if applicable. Else leave it empty.