Terms & Conditions -
Amazon Prime Promotions
Home Services: 12 months Amazon Prime membership on us
- Description of Service: Unless otherwise notified by us, this Promotion is valid till further notice. This is a value-added promotional Service that provides you with 12 months’ Amazon Prime membership on us if you sign up to the service at a monthly charge of S$4.99, which will only be payable from the 13th month onwards. An Amazon Prime membership allows you to enjoy fast, free delivery, exclusive early access to select deals, popular movies, TV series, and award winning Amazon Originals as well as free games every month which may be changed by Amazon from time to time.
- Eligibility and availability: The Service is applicable to selected re-contract customers who sign up for the following home services: HomeHub+ UltraSpeed 5Gbps or HomeHub+ UltraSpeed 10Gbps plans on a 24-month contract. Your Amazon Prime membership promotion is active only after completing the sign-up process on Amazon Webpage via the StarHub App within 30 days, upon receiving the SMS and/or email notification from StarHub. As part of the activation process, customers are required to create an Amazon account with a valid email address or mobile number and password when redirected to the Amazon website.
- Billing and payment: We will bill you after the 12 months promotional period is over and the bill will not follow your StarHub service billing cycle. We will bill you for the Service based on your Amazon Prime membership billing cycle as determined by Amazon. For example, if your StarHub TV+ Pass bill cycle is on the 12th of every calendar month and you activated your Amazon Prime membership on 15th July 2025, you will be charged for your Amazon Prime membership of S$4.99 on 15th July 2026 (after 12 months). If you were to terminate your Amazon Prime membership on 18th July 2026, your Amazon Prime membership charge from 19th July to 14th August 2026 will be refunded to you.
- Termination of StarHub Service: If your StarHub Service is terminated for any reason whatsoever, the Service will be immediately and automatically terminated. Your remaining months of Amazon Prime membership on us (if any) will also be terminated without further notice.
- Transfer of Ownership of StarHub Service: If your StarHub Service is transferred to another subscriber, the Service will be immediately and automatically terminated. Your remaining months of Amazon Prime membership on us (if any) will also be terminated without further notice.
- Suspension of StarHub Service: If your StarHub Service is suspended for any reason whatsoever, your Amazon Prime membership will be terminated without further notice and liability. Your remaining months of Amazon Prime membership on us (if any) will also be terminated without further notice and liability.
- Termination of Amazon Prime membership: If the Service is terminated, suspended for any reason whatsoever or the ownership of Service transferred to another subscriber, your Amazon Prime membership will be immediately and automatically terminated. Your remaining months of membership on us (if any) will also be terminated without further notice.
- Amazon Prime membership: Amazon Prime is provided solely by Amazon. You will enter into a separate contract with Amazon directly for your Amazon Prime membership. You must review and accept the Amazon Prime terms and conditions as set out on Amazon’s website. To learn more about Amazon Prime, please visit Amazon’s website. We do not own or operate Amazon Prime and are not responsible for it. If you are already an Amazon Prime member, you can activate the promotional offer through StarHub once your membership has ended with Amazon (within the 30-day period described above).
- Our right: We reserve the right to suspend, terminate or change any of these terms and conditions and/or the Service (whether in whole or in part) at our sole and absolute discretion, at any time, without prior notice and without any liability. If you continue to use the Service, you will be deemed to have accepted such changes.
- For StarHub TV+ full terms and conditions, please click here.
- For StarHub Fibre Broadband full terms and conditions, please click here.
- For HomeHub+ full terms and conditions, please click here.
