How can we help you today?

Phishing Examples




Emails

Some phishing emails are crafted to look like there is something wrong with your billing information. You will notice that the sender’s email address is not an official StarHub email address.

Upon clicking the link, it will redirect unsuspecting recipients to a website that looks like our Hub iD login. You should NOT click on the link.


emails_phishing1


emails_phishing2


How do I report Phishing emails to StarHub?

Please note that the provided information, including personal data if any, would be used for investigation purposes.



Exporting email from Outlook client

Click “New Email” to compose a new message

export_outlook1


Select the suspicious email from your inbox, then drag and drop it to the message window.
export_outlook2



The email will be attached to the new message. 
Send the email to   report-phish@starhub.com.
export_outlook3


Exporting email from Outlook Web App on a browser

Click “New Email” to compose a new message.

export_webapp1



Select the suspicious email from your inbox, then drag and drop it to the message window.
export_webapp2



The email will be attached to the new message. 
Send the email to   report-phish@starhub.com.
export_webapp3


Exporting email from Hotmail in a browser

Click “+New message” to compose a new message.

export_hotmail1



Select the suspicious email from your inbox, then drag and drop it to the message window.
export_hotmail2



The email will be attached to the new message. 
Send the email to   report-phish@starhub.com.
export_hotmail3


Exporting email from Gmail in a browser

Open the suspicious email received. Click on the “More” icon above the message pane.

export_gmail1



In the dropdown menu, select Download message.
export_gmail2



Save the email message on your computer.
export_gmail3



Click Compose” to compose a new message on the left top corner.
export_gmail4



Click the attachment icon.
export_gmail5



Select the email message you have just saved and attach it to your new message.
export_gmail6



Send the email to   report-phish@starhub.com.
export_gmail7


Exporting email from Yahoo Mail in a browser

Open the suspicious email received. Click the “More” icon above the message pane.

export_yahoo1



In the dropdown menu, select View Raw Message.
export_yahoo2



A new tab opens containing your message. Right click on the window and select “Save as”.
export_yahoo3



Save the file on to your computer.
export_yahoo4



Click “Compose” to compose a new message.
export_yahoo5



Click the attachment icon.
export_yahoo6



Select the file you have just saved and attach it to your new message.
export_yahoo7



The file is attached to the email. Send the email to report-phish@starhub.com.
export_yahoo8